Zoom Workplace for adults with disabilities virtual classes
January 02, 2025

Zoom Workplace for adults with disabilities virtual classes

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Whiteboard
  • Zoom Team Chat

Overall Satisfaction with Zoom Workplace

We facilitate virtual classes using Zoom Workplace to adults with disabilities so that they can join enrichment classes online, from the comfort of their own home. We have various users who have Zoom accounts and facilitate these classes from multiple different sites in our organization. We love using Zoom Workplace because it is very user friendly. People we support with disabilities are able to use it, often times on their own without assistance of staff or their families. We enjoy that we can easily control other screen, mute and unmute people for them in case they do not know how to work that feature. We use the whiteboard function to draw and play games, we screenshare video's and have fun with the interactive backgrounds Zoom offers. Currently, there are no real problems for us using Zoom that I would wish to address, I prefer to use Zoom Workplace over Microsoft Teams.

Pros

  • Controlling other people's screen
  • Privacy control
  • Ease of use

Cons

  • The app's that are included in zoom could work better and be more user friendly
  • More fun background options
  • More features on the whiteboard function
  • Improved collaboration
  • Brand new service
  • Provide services to more people
I prefer to use Zoom Workplace over Microsoft Teams because I find it to be more user friendly and everyone can access Zoom, whereas only Microsoft users can use Microsoft Teams. For the work that we do, we like that anyone with a valid email address can sign up and use Zoom Workplace.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

No

Zoom Workplace is well suited for the work that we are doing to provide enrichment classes to adults with disabilities to socialize and learn skills from the comfort of their own homes. I have not run into an instance where it was not appropriate so far. It is very user friendly.

Zoom Workplace Feature Ratings

Directory of employee names
10
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Voicemail Transcription
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated
High quality audio
Not Rated
High quality video
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
Not Rated
Desktop sharing
Not Rated
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
Not Rated

Comments

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