Scaling small team's productivity - Our virtual office hub
January 05, 2026

Scaling small team's productivity - Our virtual office hub

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom Workplace

We use Zoom Workplace to schedule daily, weekly or periodic basis meetings. Since we did not used teams, we had two options - Zoom Workplace and google meet. For google meet, you would need google account sign in & the licence costs were high compared to that of Zoom. In our case we use Zoom to schedule company wide meetings so basically Zoom is used company wide & since our company is small scale, Zoom became a viable option for us.

Pros

  • It keeps everything in single place, so chats, documents shared in the meetings are available in a chat group.
  • Easy setup and really intuitive to use, just share the meeting link with required people (internal / external) and you are good to go.
  • AI companion is really useful, which provides good summary/ notes of the meeting

Cons

  • Switching between multiple modules such as meeting, chat, shared documents (which is part of zoom), it just feels not that great
  • Initially we used the free tier for quick catch ups with team, saving cost for us.
  • Zoom keeps us connected regardless if we work from home or office.
Mainly Zoom AI helped us in summarising the meeting notes, which helps us to share with the broader team along with the meeting recording.
Since Microsoft Teams requires licence to setup meetings, Zoom is much better alternative in the trial/ initial phase.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

If you want to try out Zoom for free, you can! However please note in free tier you get only 40 mins per meeting, so planning is required for meeting scheduling. Most of the benifits are available in paid tier, but if you / your organisation can afford it, the benifits are great!

Zoom Workplace Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
8
Answering rules
9
Call recording
8
Call park
9
Call screening
8
Message alerts
7
Business SMS/External Messaging
9
Voicemail Transcription
9
Mobile app for iOS
9
Mobile app for Android
9
High quality audio
7
High quality video
9
Calendar integration
9
Meeting initiation
8
Record meetings / events
9
Desktop sharing
9
Live chat
8
User authentication
8
Participant roles & permissions
9
Centralized communications management
Not Rated
Team messaging
9
Team document sharing
8
Call and meeting analytics
9

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