Zoom has been great for everything.
February 24, 2026

Zoom has been great for everything.

Gabriela Veras | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Personal

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom Workplace

It is the #1 option for client meetings, is really easy to use, and, because I'm an artist, I have to show my screen many times for my clients to see the progress of a project. Zoom has never had any issues when turning the screen share on and off. Also, use it for workshops, and being able to mute all except the one giving the talk/class is best.

Pros

  • The share screen.
  • The mute and turn off camera for all invited to a workshop.
  • A great chat that allows us to respond to specific messages.

Cons

  • For others to be able to record the meetings and save them.
  • When using Zoom, I've never had any connectivity problems, unlike with Google Meet.
  • Being able to send and plan meeting days in advance and add them to the calendar is really helpful.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom Workplace again?

Yes

It is the best option, most people now days knows how to use it but you can also attend a meeting or talk on the way using your phone in case you can't arrive on time or are having issues. The fact you can mute all except the speaker is amazing as sometimes people don't realize they left their mics on.

Zoom Workplace Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
Not Rated
8.3
Answering rules
Not Rated
Call recording
9
Call park
9
Call screening
Not Rated
Message alerts
7
Business SMS/External Messaging
Not Rated
Voicemail Transcription
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated
10.0
High quality audio
10
High quality video
10
8.3
Calendar integration
8
Meeting initiation
9
Record meetings / events
8
10.0
Desktop sharing
10
10.0
Live chat
10
9.5
User authentication
9
Participant roles & permissions
10
9.5
Centralized communications management
9
Team messaging
10
Team document sharing
9
Call and meeting analytics
10

Comments

More Reviews of Zoom Workplace

  1. Home
  2. Unified Communications as a Service (UCaaS) Solutions
  3. Zoom Workplace Reviews
  4. User Review of Zoom Workplace