Handy and easy tool to establish company communications
February 24, 2026

Handy and easy tool to establish company communications

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Personal

Modules Used

  • Zoom Meetings & Chat
  • Zoom Whiteboard
  • Zoom Scheduler
  • Zoom Video Webinar

Overall Satisfaction with Zoom Workplace

We use Zoom Workplace in our company as a fallback. Mainly for digital meetings with smaller companies we work with, because those often do not have an own, established meeting tool.
The good thing is, that it is set up pretty fast, easy and without administrative privilages. With the right software deployment tools, it is quite easy to manage and update, if only one person uses a device. It is way more complicated in multi-user-environments, because of all those user-based installations.

Pros

  • Easy installation and update
  • No paid account needed for essential access
  • Wide range of hardware compatibility
  • Works on almost every device
  • Easy to access and use

Cons

  • Data security
  • Manageability
  • Transparency
  • Many rogue installations; we have to manage recurring cleanups
  • Backup-Tool for client-Meetings
  • Users install it without consultation of the administration
  • Microsoft Teams
  • Webex App
  • Webex Calling
  • GoTo Meeting
In our company Zoom Workplace is a user choice. As stated, in most cases it is just a backup tool for those used in the company on a daily bases. The function most users miss in Zoom is the device swapping, like in Teams, where you can answer a call on the mobile phone and switch over to your laptop.

Important: In most cases we use the basic license, which is free.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

It is basically a good "quick and dirty alternative". I suppose in most scenarios, there are more sophisticated and secure solutions available, but to get things up and running fast and easy, Zoom Workplace is a good start.

It is also an applicable solution for different companies with different tools to get a meeting up and running in only seconds.

Zoom Workplace Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
4
Call park
5
Call screening
Not Rated
Message alerts
8
Business SMS/External Messaging
Not Rated
Voicemail Transcription
Not Rated
Mobile app for iOS
9
Mobile app for Android
9
High quality audio
8
High quality video
8
Calendar integration
8
Meeting initiation
9
Record meetings / events
8
Desktop sharing
9
Live chat
9
User authentication
3
Participant roles & permissions
7
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
4
Call and meeting analytics
Not Rated

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