ZoomInfo - Zooming into companies one contact at a time
April 30, 2019

ZoomInfo - Zooming into companies one contact at a time

Allister Phan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo

We use ZoomInfo to source new contacts and to refresh contacts for target accounts. We also use it to find additional companies that meet our sizing and industry criteria.
  • Easy search.
  • Integrates well with SFDC.
  • Widget in SFDC is helpful.
  • Poor suppression list functionality - if it's synced to SFDC, why can't it just auto suppress contacts?
  • Can't use API unless upgraded to a high volume account.
  • Difficult to search for smaller sized companies.
  • Reaching new employees.
  • Finding contacts that switched industries.
  • Faster qualification time.
We might switch over to Clearbit because of their API offering.
Suited for sourcing at a somewhat manual method by exporting and importing CSV files. It would be great if they could find a way to do this quickly all within the platform.

ZoomInfo Sales Feature Ratings

Advanced search
8
Identification of new leads
9
List quality
7
List upload/download
10
Ideal customer targeting
8
Load time/data access
8
Contact information
8
Company information
8
Industry information
8
Salesforce integration
10
Company/business profiles
7
Data hygiene
7
Automatic data refresh
7
Filters and segmentation
8