Helpful, but UX & data quality could be better.
January 09, 2020

Helpful, but UX & data quality could be better.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo

Our sales team uses ZoomInfo to find contact information for prospects who aren't in our CRM yet after we've identified the correct people to get in touch with through LinkedIn Sales Navigator.

Pros

  • Provides contact information
  • Fairly easy integration with Salesforce CRM

Cons

  • Contact information is out of date and inaccurate or not available at times when there's a pretty consistent email address structure (i.e. first.last@company.com)
  • It's a clunky process to import a contact from ZoomInfo's browser plugin to Salesforce CRM. It's pretty manual and requires lots of clicks
It's better than not having any contact info, but it's not as accurate as I'd like it to be

ZoomInfo Sales Feature Ratings

4.0
Advanced search
Not Rated
Identification of new leads
Not Rated
List quality
Not Rated
List upload/download
Not Rated
Ideal customer targeting
Not Rated
Load time/data access
4
5.0
Contact information
4
Company information
6
Industry information
Not Rated
1.0
Salesforce integration
Not Rated
Company/business profiles
Not Rated
Alerts and reminders
Not Rated
Data hygiene
1
Automatic data refresh
Not Rated
Tags
Not Rated
Filters and segmentation
Not Rated
Not Rated
Sales email templates
Not Rated

Comments

More Reviews of ZoomInfo Sales

  1. Home
  2. Sales Intelligence Software
  3. ZoomInfo Sales Reviews
  4. User Review of ZoomInfo Sales