Subscription friendly Zuora | TrustRadius

Overall Satisfaction with Zuora

Use Cases and Deployment Scope

We use it for the whole organization, to handle all financial transactions with our customers. It's especially helpful for managing subscriptions.

Pros and Cons

Pros

Fantastic reports
Organized way to manage subscriptions

Cons

It's confusing when there are two items to one same order
It's not that user-friendly as smaller platforms [are]. Maybe provide training or videos on how-to would help?

Alternatives Considered

Awesome Commerce

Zuora works best for subscriptions.

Likelihood to Recommend

It works very well for companies that handle subscriptions, but it's more challenging to handle orders with multiple items.

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