Zuora Review
December 16, 2016
Zuora Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zuora
Zuora is being used by almost everyone in our organization. The only problem that I currently experience is the process to remove and add subscriptions is very long and drawn out.
- The billing process in Zuora is very straightforward and easy to navigate.
- Zuora makes it easy to tell what invoices were paid and are unpaid.
- I love how Zuora has big and bold, as soon as you go to a person's account, how much is owed or if nothing is owed.
- The process to add and remove subscriptions from an account is very long and drawn out.
- It should let you send invoices to emails other than what is listed on the account.
- It should keep detailed notes of who did what in every account.
I feel like Zuora in a lot of ways is better than the previous systems that I have used. Its invoice management, automated billing, and recurring payments are very easy to navigate and understand. Most of our members use automated billing, so this is one of my favorite options.