Chrissie Nelms
Chrissie Nelms
Member for 5 years
12 ratings & reviews completed
Average rating:
Reputation: 307
| Title | Contact Center Manager |
|---|---|
| Job Type | Manager |
| Department | Customer Service |
| Company | Rush Order |
| Industry | Consumer Electronics |
| Size | 51-200 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
8x8 Contact Center | 3 years | |
Zendesk Suite | 1 year | |
Playvox | 3 years | |
Salesforce CMS, discontinued | 3 years | |
Shopify | 10 years | |
NetSuite CRM, on NetSuite ERP | 4 years | |
8x8 Work | 1 year | |
Zendesk Chat | 4 years | |
Zendesk Guide | 4 years | |
WooCommerce | 10 years | |
Stripe Payments | 10 years | |
Netsuite SuiteCommerce, part of NetSuite ERP | 10 years |
Badges
Pundit- Contact Center
Pundit- Content Management
Pundit- Contact Management
Pundit- Customer Relationship Management (CRM)
Pundit- Sales Forecasting
Pundit- Call Center Workforce Optimization
Pundit- Customer Engagement
Pundit- Help Desk
Pundit- Domain Registration Services
Pundit- Point of Sale
Pundit- eCommerce
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Shopify | Nov 5, 2021 | Read Review | |
| Zendesk Suite | May 7, 2021 | Read Review | |
| Playvox | Dec 2, 2020 | Read Review | |
| NetSuite ERP | Nov 26, 2020 | Read Review | |
| Salesforce Agentforce Sales | Nov 12, 2020 | Read Review | |
| 8x8 Contact Center | Nov 4, 2020 | Read Review | |
| Stripe | Nov 1, 2021 | ||
| WooCommerce | Nov 1, 2021 | ||
| NetSuite ERP | Nov 1, 2021 | ||
| Zendesk Chat (formerly Zopim) | Apr 21, 2021 | ||
| Zendesk Guide | Apr 21, 2021 | ||
| 8x8 X Series (Formerly Virtual Office) | Dec 3, 2020 |