Mostafa Awad
Mostafa Awad
Member for 3 years
23 ratings & reviews completed
Average rating:
Reputation: 475
| Title | Senior Genesys System Engineer |
|---|---|
| Job Type | Engineer |
| Department | Information Technology |
| Company | IST Networks |
| Industry | Information Technology & Services |
| Size | 201-500 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Genesys Multicloud CX (discontinued) | ||
Genesys Cloud CX | 1 year | |
Adobe Campaign | ||
Zendesk Suite | ||
GoTo Meeting | ||
Genesys PureConnect (discontinued) | 1 year | |
SAP BusinessObjects Business Intelligence | ||
VMware ESXi | ||
MediaFire | ||
OneDrive | 7 years | |
Dropbox | 7 years | |
Google Drive | 7 years | |
Tableau Server | ||
Microsoft BI (MSBI) | ||
QlikView | ||
Cisco Board Series | 3 years | Novice |
Zoom | 3 years | |
Cisco Desk Series | 3 years | |
GoTo Room | 3 years | |
Avaya Experience Platform | 2 years | |
Cisco Unified Contact Center | 2 years | Novice |
Twilio | 2 years | |
Khoros Care | 2 years | |
Avaya Communications API | 2 years | |
TeamViewer | ||
Tableau Desktop | ||
ConnectWise ScreenConnect | ||
MS SharePoint / SQL | ||
Microsoft Power BI | ||
Qlik Sense | ||
Veeam Data Platform | ||
Tableau CRM | ||
Oracle Discoverer (discontinued) | ||
Unitrends | ||
SolarWinds Server & Application Monitor | ||
SolarWinds Network Performance Monitor (NPM) | ||
SAP Crystal | ||
SAP Lumira Discovery | ||
IBM Cognos Analytics | ||
GoTo Webinar | 2 years |
Badges
Pundit- Customer Experience Management
Pundit- Contact Center
Pundit- Customer Engagement
Pundit- Help Desk
Pundit- Presentation
Pundit- Virtual Classroom
Pundit- Web and Video Conferencing
Pundit- VoIP
Pundit- Collaboration
Pundit- Cloud Storage
Informed
Pundit- Video Conferencing
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Cisco Desk Series | Sep 22, 2021 | Read Review | |
| Cisco Unified Contact Center | Aug 28, 2021 | Read Review | |
| Cisco Board Series | Aug 27, 2021 | Read Review | |
| Avaya Experience Platform | Aug 17, 2021 | Read Review | |
| MediaFire | Jun 1, 2021 | Read Review | |
| Genesys Cloud CX | May 11, 2021 | Read Review | |
| GoTo Meeting | Apr 30, 2021 | Read Review | |
| Zendesk Suite | Apr 24, 2021 | Read Review | |
| Genesys Multicloud CX (discontinued) | Aug 14, 2021 | Read Review | |
| GoToWebinar | Sep 21, 2021 | ||
| Avaya OneCloud CPaaS | Aug 23, 2021 | ||
| Tableau Server | Aug 23, 2021 | ||
| Twilio | Aug 23, 2021 | ||
| GoToRoom | Aug 23, 2021 | ||
| Microsoft BI (MSBI) | Aug 28, 2021 | ||
| Zoom | Aug 23, 2021 | ||
| QlikView | Aug 23, 2021 | ||
| Khoros Care (Formerly Spredfast + Lithium) | Aug 23, 2021 | ||
| Dropbox | Jun 3, 2021 | ||
| OneDrive | Jun 3, 2021 | ||
| Google Drive | Jun 3, 2021 | ||
| Genesys PureConnect | May 6, 2021 | ||
| Adobe Campaign | Dec 12, 2020 |