Cisco Webex Desk Pro Is New Era
September 22, 2021

Cisco Webex Desk Pro Is New Era

Mostafa Awad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Webex Desk Pro

Cisco Webex Desk Pro is a great all-in-one device that provides capabilities and utilities that are very cognitive and useful to all different kinds of organizations and companies with large and distributed offices. It provides great capabilities such as different media content sharing, video conferencing, digital whiteboards, and annotation features that serve conferences/webinars/meetings/training in a very smart and collaborative way. I highly recommend this device.
  • Simple and well-designed
  • Very smart
  • User friendly
  • 4K camera resolution
  • Webex meetings direct access
  • Periodic automatic upgrades for feature enhancements
  • Sound quality
  • I don't see anything bad here actually
  • Screen and camera resolution are very clear in the meetings
  • Sound quality is a great thing
  • Screen sharing and the other collaborative features that exist save a lot of time and effort in their usage
  • The user-friendly UI and ease of use saved a lot of time and simplified collaboration internally
  • The price is expensive so you can't scale with it horizontally especially if the budget isn't ready for it
Actually, I heard and read about Cisco Webex DX80, but from my experience and usage of Cisco Webex Desk Pro, there is no comparison between them from my point of view especially in the features, capabilities, improvements, and enhancements that are being done with Cisco Webex Desk Pro. It really makes a great experience in the world of meetings. Time, quality, experience, and collaboration matter. Just go for it and you will never regret it.

Do you think Cisco Webex Desk Pro delivers good value for the price?

Yes

Are you happy with Cisco Webex Desk Pro's feature set?

Yes

Did Cisco Webex Desk Pro live up to sales and marketing promises?

Yes

Did implementation of Cisco Webex Desk Pro go as expected?

Yes

Would you buy Cisco Webex Desk Pro again?

Yes

GoToWebinar, Avaya OneCloud CCaaS, Genesys Cloud CX (formerly Genesys Cloud)
Cisco Webex Desk Pro is very good for professional use in large organizations that always have remote meetings/webinars/training as it will be very collaborative and worthy to have it here. Small companies/entities can rely on remote collaborative software due to the cost of this device might be over their budget.