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TriNet

TriNet

Overview

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

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Recent Reviews

Review

7 out of 10
May 07, 2024
Incentivized
I use Trinet for multiple purposes, for payroll, for time management and for hiring new employees and on boarding them
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TriNet Review

3 out of 10
May 06, 2024
Incentivized
Our primary use is payroll. We are currently evaluating using it for its HRIS features such as; Recruiting, time off, performance …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 47 features
  • View and generate pay and benefit information (647)
    9.1
    91%
  • Update personal information (661)
    8.3
    83%
  • Pay calculation (660)
    8.2
    82%
  • Benefit plan administration (671)
    7.9
    79%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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N/A
Unavailable

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

33 people also want pricing

Alternatives Pricing

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.1
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

1
Avg 7.8

HR Reporting

Pre-built and custom reports, and integration with external data.

7.4
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

6.5
Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.2
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.5
Avg 7.8
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Product Details

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR solutions tailored by industry. The vendor aims to free SMBs from HR complexities by offering access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. From Main Street to Wall Street, TriNet's goal is to empower SMBs to focus on what matters most—growing their business.

TriNet Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders

Succession Planning Features

  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

TriNet Competitors

TriNet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

ADP TotalSource, OASIS, and Insperity are common alternatives for TriNet.

Reviewers rate View and generate pay and benefit information highest, with a score of 9.1.

The most common users of TriNet are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1129)

Attribute Ratings

Reviews

(1-25 of 702)
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May 08, 2024

TriNet Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
TriNet is suited to those medium-sized companies that want a full-service payroll and human resource provider. The price point may be an issue for some smaller companies that are doing without and will continue to do without.
Integration of the platform with other services including background checks has been a big time saver.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Best: Consistent on-time job performance supporting my company. The wide range of benefits available to employees is exceptional. Improvement desired: Connect 360, for SNTC, has been a significant decline in customer support. I appreciate that SNTC is a very small fish in the Trinet pond and Connect 360 is more efficient for Trinet. But... SNTC still has seen slower responses to inquiries since the change. I have a current Connect 360 put in about a week ago with no response.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
TriNet provides valuable PEO support for our small nonprofit organization. With an "HR Department of One" with a nationwide full remote staff, we rely heavily on TriNet's support in payroll services, onboarding, compliance, benefits administration, training (especially for managers and for DEI initiatives), policy, and many other aspects of HR. We have not utilized the add-on services as a small organization, such as their ATS or performance management system.
May 07, 2024

Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I like that its a one stop shop and you could do everything under one platform. I believe it is very expensive and they don't seem to want to work with the individuals about their payment concerns
Score 1 out of 10
Vetted Review
Verified User
As HR for the company, there were numerous instances of delays, miscommunications and overall incorrect guidance mainly from the Leave Department. I would not recommend TriNet if what I experienced is the standard for customer service.
May 07, 2024

TriNet review 2024

Score 10 out of 10
Vetted Review
Verified User
Incentivized
TriNet is definitely well suited for smaller organizations (sub 100 employees) and their HR support is good considering that it's all online. I did recommend TriNet to one company in Wisconsin, but they came back and said they were concerned that healthcare options were limited for Wisconsin from TriNet do they stayed with their current vendor. if you had better options for Wisconsin based employees they would have likely switched. they have about 110 employees.
May 06, 2024

TriNet Review

Score 3 out of 10
Vetted Review
Verified User
Incentivized
From my experience, TriNet is not user friendly or intuitive. In many cases, I feel it is not straightforward and there is a lot of red tape to make simple changes. We are often running into situations when we can't get something to work, due to permissions, which need to be adjusted by TriNet. Simple things like changing the name of a location.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Trinet is very well suited to handle a variety of time-consuming HR tasks, making them easier and faster. The Money section works well. The time off section has bugs. Notifications could use some work as there is no way to mark notices as read in the interface and the notification doesn't go away.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The ramp up to our launch was outstanding - great planning, training, and preparation. Having an assigned support consultant has been very helpful. And we appreciate TriNet's experience with non-profits.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TriNet is perfect for a smaller business or nonprofits that can't get competitive rates for health care. I can't really speak to larger businesses as I don't have comparison data, but even when we used a PEO in the past, we still were paying high rates. The savings were almost enough to offset the cost of having a PEO vs just a Payroll service, but our employees appreciate the personal savings as well, as we were able to cover a larger portion of the cost due to the price difference. Specifically, our rates for most of our employees were cut in about half.
April 30, 2024

TriNet review

Ayelet Witelson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As someone who recommended TriNet to another organization, I feel that TriNet adds most value to companies in the 0-100 employees range, where adding an internal HR, compensation and benefits professionals can be a substantial expense, and where relying on TriNet is a value maximizer.
April 10, 2024

TriNet Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
TriNet is well suited for any small company. It reduces the need for having two or even three different platforms to perform your everyday tasks. It's also extremely beneficial to have experts to consult with on questions/issues you might not know how to handle. I don't know how TriNet would be suited for bigger companies. I can see having more employees and processes be a bit more complicated. Especially with the health insurance options.
Lance Skovsgard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I found TriNet is very well suited for small businesses with remote employees across several states.
TriNet is not well suited for remote employees located outside of the United States and Globalization Partners is a very expensive company to work through and is the "partner" firm to TriNet in these cases.
March 12, 2024

TriNet

Score 7 out of 10
Vetted Review
Verified User
TriNet is great, but their fees are very high and there are solutions out there that are less expensive. Once you reach a certain number of employees, PEOs are necessarily the best option, especially due to the cost.
March 11, 2024

TriNet User

Score 8 out of 10
Vetted Review
Verified User
Incentivized
TriNet is best suited when your team is a bit larger (over 25 people) with a dedicated person for HR. Small companies may feel like they don't get the support they need and a person new to HR may be overwhelmed trying to find answers or get the necessary support. The features are great, but the support could be improved.
Score 8 out of 10
Vetted Review
Verified User
Costs can be super high and I’ve had situations where we are being charged a large fee for an issue that could have been resolved with better communication. So I just don’t know if I could recommend this to a smaller company as the over head and associated fees would just not be practical.
February 26, 2024

It's Been Challenging!

Score 1 out of 10
Vetted Review
Verified User
I feel like I already went over those in the previous questions. I do like how compliant TriNet is, though I think that does seem to be rather self-serving as well. In my opinion, TriNet seems to take a blanket approach to compliance which ends up costing our company more money than is necessary.
Gretchen Crist | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The level of benefits and cost is very attractive for smaller companies, who normally would not be able to offer "big company benefits" if they had to manage each of these benefits directly with a broker or other. Has been a very position employee acquisition and retention feature for our small company of 50 employees. TriNet is not for you if you prefer to customize all of your employee benefits programs and other offerings. TriNet is one approach, and either you can make it work, or it may not be for you.
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