Mobile Tech RX

Mobile Tech RX is a business management app specifically designed for professionals in the auto recon and detail industry, according to the vendor. It offers a range of features and tools to streamline operations for businesses of all sizes, from small shops to larger enterprises. This software solution caters to auto detailing, paintless dent repair, glass repair, paint touch-up, and wheel & rim repair professionals.

Key Features

Workflow Tools: The app provides a drag-and-drop workflow feature, allowing users to easily monitor the progress and stage of each vehicle. With the client portal feature, customers can view real-time updates on their vehicle status. Users can track repair times and generate reports using the tracking & reporting tool. Additionally, the app allows for the creation of itemized checklists to ensure consistent repair and service procedures.

Marketing Tools: The app includes a customer database feature, enabling users to access and manage a comprehensive list of customers and prospects. Automated text & email alerts can be set up for reminders, follow-ups, and special discount announcements. Users can also showcase their work by sharing before and after photos of each car.

Customer Experience: Users can document previous damage by saving before photos with timestamps. Internal notes can be saved to customer profiles for future reference. The app also includes automated messages to request positive reviews from customers.

Finance Tools: The payment processing feature allows users to accept card payments through the app, email, or with a card reader. Users can set up pay rates for technicians and manage payments using the tech pay management tool. Integration with QuickBooks is available for income review, spending tracking, payroll setup, and tax preparation.

Reports: The app provides a real-time analytics dashboard for instant access to business performance information. Users can organize and analyze business data with pre-built and custom reports.

Scheduling: The app offers a drag-and-drop workflow feature to monitor the progress and stage of each vehicle. The client portal feature allows customers to view real-time updates on their vehicle status. Users can track repair times and generate reports using the time tracking & reporting tool. Additionally, the app allows for the creation of itemized checklists to ensure consistent repair and service procedures.

Payment Processing: Users can accept credit card payments through the app, email, or with a card reader. The tech pay management tool enables users to set pay rates for technicians and manage payments. Integration with QuickBooks is available for income review, spending tracking, payroll setup, and tax preparation.

Analytics: The app provides real-time views of business health, allowing users to identify key sources of revenue and pinpoint operational strengths and weaknesses. Users can track the effectiveness of marketing efforts and sales performance to measure marketing and sales ROI. The app also includes features to set performance goals and monitor team productivity.

Glass Repair: The app offers interactive vehicle diagrams to isolate repair locations and types. Users can include removal and installation in estimates for accurate pricing. The app also allows for collaboration and note-sharing with the entire team.

Wheel & Rim Repair Business Management App: The app is designed to streamline wheel and rim repair businesses. Users can quickly create wheel estimates and quote multiple services in one place. The app facilitates the production of non-negotiable customer invoices and provides a seamless process from work to payment. Users can also document internal notes for their team and benefit from wheel recon-specific repair packages.