What users are saying about
21 Ratings
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Score 8.5 out of 100
69 Ratings
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Score 7.4 out of 100

Attribute Ratings

  • 10to8 Appointment Scheduling Software is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.5

10to8 Appointment Scheduling Software

95%
11 Ratings
6.3

Doodle

63%
30 Ratings

Likelihood to Renew

10to8 Appointment Scheduling Software

N/A
0 Ratings
10.0

Doodle

100%
1 Rating

Usability

10.0

10to8 Appointment Scheduling Software

100%
4 Ratings

Doodle

N/A
0 Ratings

Support Rating

9.5

10to8 Appointment Scheduling Software

95%
10 Ratings
8.4

Doodle

84%
32 Ratings

Likelihood to Recommend

10to8

10to8 Appointment Scheduling Software is very well suited for teams and departments who have appointments either physical or virtual running every day and thus a tool such as this helps to better manage scheduled appointments, ensuring that our customer service team has the foresight advantage by knowing who we will be meeting daily, when and why, whilst also ensuring that we aren’t overwhelmed by too many scheduled appointments.
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Doodle AG

Doodle is great when you need to coordinate dates among a group and don't want to send a bunch of group emails or texts. It allows a number of dates to be proposed and the group can easily see those dates that are most preferred. If you need to do something more complex than that it may not be your tool.
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Pros

10to8

  • For startups on a low budget, it offers a free plan that allows you one or two integrations.
  • You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
  • You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
  • You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
  • You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.
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Doodle AG

  • Doodle allows you to view multiple meeting times simultaneously. I may never have 100% of my team available, but I can see that I have three other options with 90% availability.
  • Doodle is a free resource that doesn't require users to create an account or exist in a network. I simply send the link and see the responses.
  • Doodle notifies you as people respond, making the scheduling process quick and easy. Also, you can confirm a time through the software!
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Cons

10to8

  • The client screen is a little clunky and often there is insufficient space for the full address. It would also be useful to have other fields.
  • The diary is a bit cluttered. While the agenda view solves this problem, some work is needed on the main calendar view.
  • Expanding the messaging options and being able to send emails to clients and use templates would be helpful.
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Doodle AG

  • I wish that it offered more options in backgrounds, characters and props without having an additional cost, but that is to be expected.
  • I would like an easier way to add my own fonts, characters , props etc, because I am a new learner this may not be an issue as I get more familiar with the software.
  • I don't like all the sales emails I received trying to upgrade or add to my purchase.
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Pricing Details

10to8 Appointment Scheduling Software

Starting Price

$0 pcm (100 appts + 2 logins)

Editions & Modules

10to8 Appointment Scheduling Software editions and modules pricing
EditionModules
Free Forever01
Basic122
Grow253
Bigger Business504
BespokeBespoke5

Footnotes

  1. pcm (100 appts + 2 logins)
  2. pcm (100 appts + 2 logins)
  3. pcm (300 appts + 3 logins)
  4. pcm (600 appts + 6 logins)
  5. Bespoke

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional $0

Additional Details

Doodle

Starting Price

$0

Editions & Modules

Doodle editions and modules pricing
EditionModules
Starter4.491
Pro5.992
Team303
EnterpriseContact sales team4

Footnotes

  1. per month
  2. per month
  3. per month/starting price
  4. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

10to8

No answers on this topic

Doodle AG

Easy to use and basically free.
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Usability

10to8

The tool is the all singing and dancing ultimate appointment and scheduling tool suitable to almost any business that requires their customers/ clients to book in for a service. Has so many features and works really well with many third party tools that can save you a lot of time and hassle. It would of been a 10 if 10to8/had its own mobile app not web based app
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Doodle AG

No answers on this topic

Support Rating

10to8

The support that I have received has been fantastic! When I first started to use 10 to 8 and began evaluating the use for our campus, I had many questions regarding corporate pricing, integration with other tools, and training. I have always found that the support group was very helpful in helping me to find solutions and providing me with resources as requested. Over the years, I have certainly had a couple of issues that require the assistance of support. The most recent incident that I can recall involved a problem with syncing my various calendars. In short, an issue had emerged that was causing duplication of appointments on my schedule, creating some confusion for my students as well as myself. I reached out to Support and provided some information about what was occurring; they were able to provide direction and insights to solve my problem within 12 to 18 hours. In this instance, I sought Support through online/email. So a small delay would be anticipated, and in this case, was completely acceptable. I have not experienced any problems that were unresolved. I have reached out to them with suggestions in the past and requests for enhancements to the tool and all of these have been acknowledged and received, and in some cases, they noted that some things were being developed. I have certainly seen the tool evolve over time and get better.
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Doodle AG

Doodle has customer service support available as needed, but honestly, it is so easy to use that I have rarely had to seek support. They are always a click away and responsive to resolving any need or to clarify the next best step to using Doodle to meet my needs.
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Alternatives Considered

10to8

We can't schedule directly through MyCase, but we sync our 10to8 account with multiple calendars. Smith.ai schedules appointments for us by clicking on a link. We use Calendly for some appointments, but it's more expensive.
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Doodle AG

For the same reasons noted previously, Doodle allows for the organizer to ultimately select/accept the time that works for them. Many competitors only allow you to show available times and the appointment goes directly into the organizer's calendar. I typically prefer to have a bit more control over that. Also, visually Doodle is more intuitive in how you schedule appointments than Calendly. I think Calendly tries to get a bit too cute with their interface instead of sticking to a more standard, familiar calendar interface when setting an appointment.
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Return on Investment

10to8

  • Having this service has allowed my team to spend more time on other tasks as clients can take scheduling, changing dates and times into their own hands and the system keeps track of it all! It has been a great tool for our whole team!
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Doodle AG

  • Improved efficiency by avoiding the slow and inefficient process of emailing back and forth to set meeting dates and times.
  • Allows for more informed decisions regarding meetings or making decisions, as all options can be laid out visually in a way that isn't possible in an email.
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Screenshots

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