What users are saying about
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 21 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 9 reviews and ratings
Attribute Ratings
- Genbook is rated higher in 1 area: Likelihood to Recommend
- 10to8 Appointment Scheduling Software and Genbook are tied in 2 areas: Usability, Support Rating
Likelihood to Recommend
9.7
10to8 Appointment Scheduling Software
97%
12 Ratings
10.0
Genbook
100%
8 Ratings
Likelihood to Renew
10to8 Appointment Scheduling Software
N/A
0 Ratings
10.0
Genbook
100%
1 Rating
Usability
10.0
10to8 Appointment Scheduling Software
100%
4 Ratings
10.0
Genbook
100%
1 Rating
Support Rating
9.4
10to8 Appointment Scheduling Software
94%
10 Ratings
9.4
Genbook
94%
5 Ratings
Implementation Rating
10to8 Appointment Scheduling Software
N/A
0 Ratings
10.0
Genbook
100%
2 Ratings
Likelihood to Recommend
10to8 Appointment Scheduling Software
10to8 Appointment Scheduling Software is very well suited for teams and departments who have appointments either physical or virtual running every day and thus a tool such as this helps to better manage scheduled appointments, ensuring that our customer service team has the foresight advantage by knowing who we will be meeting daily, when and why, whilst also ensuring that we aren’t overwhelmed by too many scheduled appointments.
Customer Service Team Manager
TalkTalkInformation Technology and Services, 10,001+ employees
Genbook
I never had to reach out for any help with the system, there was really good information on how to use Genbook. Any time a new feature was out, the how-to video was right there with it. I hate that Genbook merged with Booksy, I've had nothing but issues with Booksy, There's no customer service at all, on any forms of communication if you need help with Booksy.
Owner/Aesthetician
Charmin The Wax WhispererHealth, Wellness and Fitness, 1-10 employees
Pros
10to8 Appointment Scheduling Software
- For startups on a low budget, it offers a free plan that allows you one or two integrations.
- You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
- You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
- You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
- You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.
Online digital business coach
Self-employedE-Learning, 1-10 employees
Genbook
- Manufactured time for my more essential job duties as owner
- It requires a credit card for all scheduling. Takes away the whole ask awkwardness.
- Sifts out the not so serious purveyors of massage and keeps those that are.
- Provides gift certificate purchase in increments or whole amounts. Saves me time.
Licensed Massage Practitioner
Intuitive Touch Massage By Jon, LLCHealth, Wellness and Fitness, 1-10 employees
Cons
10to8 Appointment Scheduling Software
- The client screen is a little clunky and often there is insufficient space for the full address. It would also be useful to have other fields.
- The diary is a bit cluttered. While the agenda view solves this problem, some work is needed on the main calendar view.
- Expanding the messaging options and being able to send emails to clients and use templates would be helpful.
Psychotherapist in Private Practice
Therapy with LizMental Health Care, 1-10 employees
Genbook
- The end user’s (the customer's online booking view) is cumbersome and not very appealing in appearance.
- Email to your book of business via Genbook is missing.
Owner
Beautiful You Permanent CosmeticsMedical Practice, 1-10 employees
Pricing Details
10to8 Appointment Scheduling Software
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
$0
Starting Price
$0 pcm (100 appts + 2 logins)
10to8 Appointment Scheduling Software Editions & Modules
Edition
Free Forever | $01 |
---|---|
Basic | $121 |
Grow | $252 |
Bigger Business | $503 |
Bespoke | Bespoke4 |
- pcm (100 appts + 2 logins)
- pcm (300 appts + 3 logins)
- pcm (600 appts + 6 logins)
- Bespoke
Additional Pricing Details
—Genbook
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$25 Per 1 user, Per month
Genbook Editions & Modules
Edition
Solo (annual) | $251 |
---|---|
Team (annual) | $492 |
Company (annual) | $833 |
- Per 1 user, Per month
- Per 2-5 users, Per month
- Per 6-12 users, Per month
Additional Pricing Details
No hidden surprises. No contracts. No risks. Just value for money. Every plan includes all features.Usability
10to8 Appointment Scheduling Software
10to8 Appointment Scheduling Software 10.0
Based on 4 answers
The tool is the all singing and dancing ultimate appointment and scheduling tool suitable to almost any business that requires their customers/ clients to book in for a service. Has so many features and works really well with many third party tools that can save you a lot of time and hassle. It would of been a 10 if 10to8/had its own mobile app not web based app
Online digital business coach
Self-employedE-Learning, 1-10 employees
Genbook
Genbook 10.0
Based on 1 answer
Genbook is an amazing online platform and easy to use and work with on the go.
Owner and Provider
Childbirth Options, LLCMedical Practice, 1-10 employees
Support Rating
10to8 Appointment Scheduling Software
10to8 Appointment Scheduling Software 9.4
Based on 10 answers
The support that I have received has been fantastic! When I first started to use 10 to 8 and began evaluating the use for our campus, I had many questions regarding corporate pricing, integration with other tools, and training. I have always found that the support group was very helpful in helping me to find solutions and providing me with resources as requested. Over the years, I have certainly had a couple of issues that require the assistance of support. The most recent incident that I can recall involved a problem with syncing my various calendars. In short, an issue had emerged that was causing duplication of appointments on my schedule, creating some confusion for my students as well as myself. I reached out to Support and provided some information about what was occurring; they were able to provide direction and insights to solve my problem within 12 to 18 hours. In this instance, I sought Support through online/email. So a small delay would be anticipated, and in this case, was completely acceptable. I have not experienced any problems that were unresolved. I have reached out to them with suggestions in the past and requests for enhancements to the tool and all of these have been acknowledged and received, and in some cases, they noted that some things were being developed. I have certainly seen the tool evolve over time and get better.

Verified User
Team Lead in Other
Education Management Company, 501-1000 employeesGenbook
Genbook 9.4
Based on 5 answers
Always friendly and quick to respond.
Founder
Charleston Hypnosis CenterProfessional Training & Coaching, 1-10 employees
Implementation Rating
10to8 Appointment Scheduling Software
No score
No answers yet
No answers on this topic
Genbook
Genbook 10.0
Based on 2 answers
amazing work
Owner and Provider
Childbirth Options, LLCMedical Practice, 1-10 employees
Alternatives Considered
10to8 Appointment Scheduling Software
Associate Attorney (Legal Engineer)
Sibus Law Group, APCLegal Services, 1-10 employees
Genbook
AcuBase Pro is my practice management software. The only overlap for me is that they both function as customer databases. I would love to see integration between the software in the calendars.
Owner - Licensed Acupuncturist
Coast Family AcupunctureAlternative Medicine, 1-10 employees
Return on Investment
10to8 Appointment Scheduling Software
- Having this service has allowed my team to spend more time on other tasks as clients can take scheduling, changing dates and times into their own hands and the system keeps track of it all! It has been a great tool for our whole team!
Podcaster, Crafter, Collaborator
Fox Talks BusinessOnline Media, 1-10 employees
Genbook
- Save me money. I do not need to hire a receptionist. People book directly online often without ever speaking with me.
- People can book at all hours of day or night.
Founder
Charleston Hypnosis CenterProfessional Training & Coaching, 1-10 employees