10to8 Appointment Scheduling Software vs. Zoho Bookings

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
10to8 Appointment Scheduling Software
Score 7.3 out of 10
N/A
10to8 is appointment management software from the UK company of the same name.
$0
pcm (100 appts + 2 logins)
Zoho Bookings
Score 8.9 out of 10
N/A
Zoho Bookings is a calendar syncing and appointment booking app for consultants, firms, and small business.
$6
per user
Pricing
10to8 Appointment Scheduling SoftwareZoho Bookings
Editions & Modules
Free Forever
$0
pcm (100 appts + 2 logins)
Basic
$12
pcm (100 appts + 2 logins)
Grow
$25
pcm (300 appts + 3 logins)
Bigger Business
$50
pcm (600 appts + 6 logins)
Bespoke
Bespoke
Bespoke
Free
0 (1 staff included)
per staff per month
Basic
$6 per month when billed annually.
per user
Premium
$9 per month when billed annually.
per staff
Offerings
Pricing Offerings
10to8 Appointment Scheduling SoftwareZoho Bookings
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptional$6 per user per month when billed annually
Additional Details
More Pricing Information
Community Pulse
10to8 Appointment Scheduling SoftwareZoho Bookings
Top Pros
Top Cons
Best Alternatives
10to8 Appointment Scheduling SoftwareZoho Bookings
Small Businesses
vCita
vCita
Score 9.7 out of 10
vCita
vCita
Score 9.7 out of 10
Medium-sized Companies
Chili Piper
Chili Piper
Score 8.9 out of 10
Chili Piper
Chili Piper
Score 8.9 out of 10
Enterprises
Zoom
Zoom
Score 8.3 out of 10
Zoom
Zoom
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
10to8 Appointment Scheduling SoftwareZoho Bookings
Likelihood to Recommend
9.8
(10 ratings)
9.9
(3 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
10.0
(3 ratings)
-
(0 ratings)
Support Rating
9.8
(7 ratings)
6.0
(1 ratings)
User Testimonials
10to8 Appointment Scheduling SoftwareZoho Bookings
Likelihood to Recommend
10to8
I still give it a 10 for appointment scheduling. It has a lot of great features for the price. Even the free option has great features. it's easy to set up and get started. It saves so much time when scheduling appointments with other people.
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Zoho
I've tried some of the other online booking services and while there were good, they didn't have all of the features that Zoho Bookings does and since I'm already a Zoho One subscriber, it doesn't cost me anything more. I think virtually any type of business can use Bookings as it's not geared to a specific industry but can be customized for use in any type of industry. I would love to see salons use it as I think it can be truly a way for them to better book clients than using a paper calendar which I see many using. I also think massage therapists would also benefit but using Bookings. If you are a solopreneur or have a sales team, there's no way you can't benefit by using Bookings for your phone appointments, Zoom/Video meetings, or in-person meetings. There is also a resource function which allows you to block out conference rooms and other resources.
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Pros
10to8
  • For startups on a low budget, it offers a free plan that allows you one or two integrations.
  • You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
  • You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
  • You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
  • You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.
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Zoho
  • Global booking with automated time zone adjustments
  • Booking payment management
  • Synchronizing to Calendar
  • Integrating with CRM
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Cons
10to8
  • Some of the CRM tools are limited or slow; perhaps an ability to customize for specific needs.
  • More ability to customize the schedule page.
  • They need an APP for iPhone and Android.
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Zoho
  • Customization.
  • Custom workflow automation.
  • Robustness of features.
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Likelihood to Renew
10to8
No answers on this topic
Zoho
It still needs more robust features and customization, like workflows and such. I'm confident they'll continue improving it, but some particular customization settings aren't available, in terms of triggers, content, look and feel, but it is mostly very detailed and particular. If you're ok with adapting to it, it is an excellent tool.
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Usability
10to8
Easy to use and set up. It has a lot of great features for the price, such as syncing to calendars, auto-reminders, allows clients to reschedule or cancel, and a widget for our website.
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Zoho
No answers on this topic
Support Rating
10to8
I've only had to reach out to customer service twice, but both times the people that I spoke to were quick to respond, knew what they were talking about and were able to walk me through fixing the issues.
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Zoho
A lot of things are not great as this is a new tool, but they fix it relatively quickly. They don't have a direct phone number, but Zoho support has good service overall
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Alternatives Considered
10to8
Pricing for the options was not as affordable as 10 to 8. I could only use it for a short-term (days) for free, which wasn't appealing to me. I eventually upgraded on 10 to 8 after a few months of use because it gave me enough time to feel comfortable with it.
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Zoho
I found the integration with the two above is great if you're a Google Calendar user which we are not. While with Zoho Calendar we can have two way integration with Google Calendar there wasn't a need to do so. With Zoho Bookings which also integrates with Google Calendar we didn't have to worry about that as the integration with our Zoho Calendar was virtually automatic. There was also the cost consideration as the two above have a free version it was limited and didn't have all the bells and whistles we needed. Zoho Bookings provide us with everything from a single sign-on web browser and mobile app
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Return on Investment
10to8
  • Coordinating with students is difficult. Booking virtual classes and scheduling remote mentoring appointments and consultations are tasks that universities and colleges struggle with
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Zoho
  • Organizational efficiency improved by 33%
  • Conversion rate from bookings improved
  • Increase in booking numbers
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ScreenShots

10to8 Appointment Scheduling Software Screenshots

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