21 Reviews and Ratings
20 Reviews and Ratings
I still give it a 10 for appointment scheduling. It has a lot of great features for the price. Even the free option has great features. it's easy to set up and get started. It saves so much time when scheduling appointments with other people.Incentivized
I've tried some of the other online booking services and while there were good, they didn't have all of the features that Zoho Bookings does and since I'm already a Zoho One subscriber, it doesn't cost me anything more. I think virtually any type of business can use Bookings as it's not geared to a specific industry but can be customized for use in any type of industry. I would love to see salons use it as I think it can be truly a way for them to better book clients than using a paper calendar which I see many using. I also think massage therapists would also benefit but using Bookings. If you are a solopreneur or have a sales team, there's no way you can't benefit by using Bookings for your phone appointments, Zoom/Video meetings, or in-person meetings. There is also a resource function which allows you to block out conference rooms and other resources.Incentivized
For startups on a low budget, it offers a free plan that allows you one or two integrations.You can embed your booking page that you create directly on 10to8 to your website using a shortcode.You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.Incentivized
Global booking with automated time zone adjustmentsBooking payment managementSynchronizing to CalendarIntegrating with CRMIncentivized
Some of the CRM tools are limited or slow; perhaps an ability to customize for specific needs.More ability to customize the schedule page.They need an APP for iPhone and Android.Incentivized
Customization.Custom workflow automation.Robustness of features.Incentivized
It still needs more robust features and customization, like workflows and such. I'm confident they'll continue improving it, but some particular customization settings aren't available, in terms of triggers, content, look and feel, but it is mostly very detailed and particular. If you're ok with adapting to it, it is an excellent tool.Incentivized
Easy to use and set up. It has a lot of great features for the price, such as syncing to calendars, auto-reminders, allows clients to reschedule or cancel, and a widget for our website.Incentivized
I've only had to reach out to customer service twice, but both times the people that I spoke to were quick to respond, knew what they were talking about and were able to walk me through fixing the issues.Incentivized
A lot of things are not great as this is a new tool, but they fix it relatively quickly. They don't have a direct phone number, but Zoho support has good service overall Incentivized
Pricing for the options was not as affordable as 10 to 8. I could only use it for a short-term (days) for free, which wasn't appealing to me. I eventually upgraded on 10 to 8 after a few months of use because it gave me enough time to feel comfortable with it.Incentivized
I found the integration with the two above is great if you're a Google Calendar user which we are not. While with Zoho Calendar we can have two way integration with Google Calendar there wasn't a need to do so. With Zoho Bookings which also integrates with Google Calendar we didn't have to worry about that as the integration with our Zoho Calendar was virtually automatic. There was also the cost consideration as the two above have a free version it was limited and didn't have all the bells and whistles we needed. Zoho Bookings provide us with everything from a single sign-on web browser and mobile appIncentivized
Coordinating with students is difficult. Booking virtual classes and scheduling remote mentoring appointments and consultations are tasks that universities and colleges struggle withIncentivized
Organizational efficiency improved by 33%Conversion rate from bookings improvedIncrease in booking numbersIncentivized