42 Ratings
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Score 9.3 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Survey Format & Appearance

    123FormBuilder (formerly 123ContactForm)

    Feature Set Not Supported
    N/A
    8.3

    LimeSurvey

    83%
    LimeSurvey ranks higher in 3/3 features

    Survey templates

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Themes

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Custom logo/branding

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Survey Content

    123FormBuilder (formerly 123ContactForm)

    Feature Set Not Supported
    N/A
    8.7

    LimeSurvey

    87%
    LimeSurvey ranks higher in 3/3 features

    Changes to live survey

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Question design help

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Multiple question types

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Survey Logic

    123FormBuilder (formerly 123ContactForm)

    Feature Set Not Supported
    N/A
    9.0

    LimeSurvey

    90%
    LimeSurvey ranks higher in 1/1 features

    Survey logic flexibility

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Survey Reporting & Analytics

    123FormBuilder (formerly 123ContactForm)

    Feature Set Not Supported
    N/A
    7.0

    LimeSurvey

    70%
    LimeSurvey ranks higher in 5/5 features

    Response tracking

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Data export

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Standard reports

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Custom reports

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Analytics

    N/A
    0 Ratings
    4.0
    40%
    1 Rating

    Survey Administration & Security

    123FormBuilder (formerly 123ContactForm)

    Feature Set Not Supported
    N/A
    7.5

    LimeSurvey

    75%
    LimeSurvey ranks higher in 2/2 features

    Access controls

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Compliance

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Survey Distribution

    123FormBuilder (formerly 123ContactForm)

    Feature Set Not Supported
    N/A
    8.0

    LimeSurvey

    80%
    LimeSurvey ranks higher in 2/2 features

    Vendor-offered crowdsourcing

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Respondent restrictions

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • LimeSurvey is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    123FormBuilder (formerly 123ContactForm)

    90%
    8 Ratings
    10.0

    LimeSurvey

    100%
    1 Rating

    Likelihood to Renew

    6.0

    123FormBuilder (formerly 123ContactForm)

    60%
    4 Ratings

    LimeSurvey

    N/A
    0 Ratings

    Usability

    8.0

    123FormBuilder (formerly 123ContactForm)

    80%
    1 Rating

    LimeSurvey

    N/A
    0 Ratings

    Availability

    8.0

    123FormBuilder (formerly 123ContactForm)

    80%
    2 Ratings

    LimeSurvey

    N/A
    0 Ratings

    Performance

    9.0

    123FormBuilder (formerly 123ContactForm)

    90%
    2 Ratings

    LimeSurvey

    N/A
    0 Ratings

    Support Rating

    7.0

    123FormBuilder (formerly 123ContactForm)

    70%
    2 Ratings

    LimeSurvey

    N/A
    0 Ratings

    Online Training

    8.0

    123FormBuilder (formerly 123ContactForm)

    80%
    1 Rating

    LimeSurvey

    N/A
    0 Ratings

    Implementation Rating

    8.0

    123FormBuilder (formerly 123ContactForm)

    80%
    2 Ratings

    LimeSurvey

    N/A
    0 Ratings

    Product Scalability

    7.0

    123FormBuilder (formerly 123ContactForm)

    70%
    1 Rating

    LimeSurvey

    N/A
    0 Ratings

    Likelihood to Recommend

    123FormBuilder (formerly 123ContactForm)

    123FormBuilder is perfect for creating many different types of forms from questionnaires to surveys and more! I’ve never had an issue finding what I needed because they have an endless amount of options to design and brand whatever type of form your business needs! However, there is a learning curve (due to the many different options) so it can be overwhelming, and the outdated look doesn’t help. Also, the price point is a bit high at over $20 a month but if you can afford to pay this then it will definitely have you covered on anything and everything you’ll ever need to create endless beautiful and professional forms
    Katie Bindert | TrustRadius Reviewer

    LimeSurvey

    For a cost-effective online survey solution, LimeSurvey is excellent. While it cannot compete with high-end, expensive software like Qualtrics, it does a great job.
    Tom Shulak | TrustRadius Reviewer

    Pros

    123FormBuilder (formerly 123ContactForm)

    • Customizability, particularly with regard to matching website design. This helped things look slick, rather than out of place. The site was seamless with these form additions.
    • Easy UX - not only was I able to work my way through the software easily in no time at all, it was also easy to hand off to others, knowing that it was always a step-by-step process.
    • All the bases were covered - when it came to form creation and data collection, they had fields for everything you could think of, as well as the customizability to add what you needed, where, and when.
    Brad Price | TrustRadius Reviewer

    LimeSurvey

    • Ease of use.
    • Customizable.
    Tom Shulak | TrustRadius Reviewer

    Cons

    123FormBuilder (formerly 123ContactForm)

    • One-off payment integration requires a higher subscription
    • Storage is not commensurate with pricing
    • Not exactly a strong negative, but could work on pricing it better for non-US markets
    Prasar Sharma | TrustRadius Reviewer

    LimeSurvey

    • Limited email handling.
    • Some customizations are difficult.
    Tom Shulak | TrustRadius Reviewer

    Pricing Details

    123FormBuilder (formerly 123ContactForm)

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $14.95 per month

    123FormBuilder (formerly 123ContactForm) Editions & Modules

    Edition
    BasicFree
    Gold$192
    Platinum$393
    Corporate$79/month4
    1. none
    2. per Month; or $190 per Year
    3. per Month; or $390 per Year
    4. billed annually
    Additional Pricing Details

    LimeSurvey

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $34 per month

    LimeSurvey Editions & Modules

    Edition
    Free$01
    Basic$342
    Expert$293
    Enterprise$743
    Corporatecustom pricing
    1. per month
    2. per month (billed monthly)
    3. per month (billed annually)
    4. none
    Additional Pricing Details
    Free 25 responses/month 10 MB upload storage 30+ question types 80+ languages Panel integration Question editor Skip logic and branching Piping and micro-tailoring Survey management GDPR compliance Custom survey design Data export Excel, CSV, R, Stata, SPSS, Word, & PDF API access Basic ($34/month, billed monthly) Everything in Free + 1000 responses/month 250 MB upload storage white-label surveys email support Expert ($29/ month, billed annually) ($348 annually) Everything in Free + 10,000 responses/year 1 GB upload storage email support white-label surveys removal of LimeSurvey branding 1 alias domain Enterprise ($74/month, billed annually) ($888 a year) Everything in Free + 100,000 responses/year 3 GB upload storage priority email support white-label surveys removal of LimeSurvey branding 2 alias domains Corporate (custom)

    Likelihood to Renew

    123FormBuilder (formerly 123ContactForm)

    123FormBuilder (formerly 123ContactForm) 6.0
    Based on 4 answers
    I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
    Justin Kofron | TrustRadius Reviewer

    LimeSurvey

    No score
    No answers yet
    No answers on this topic

    Usability

    123FormBuilder (formerly 123ContactForm)

    123FormBuilder (formerly 123ContactForm) 8.0
    Based on 1 answer
    Easy to install and quickly explain to others how to use
    Justin Kofron | TrustRadius Reviewer

    LimeSurvey

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    123FormBuilder (formerly 123ContactForm)

    123FormBuilder (formerly 123ContactForm) 8.0
    Based on 2 answers
    I did not encounter any blackout issues
    Justin Kofron | TrustRadius Reviewer

    LimeSurvey

    No score
    No answers yet
    No answers on this topic

    Performance

    123FormBuilder (formerly 123ContactForm)

    123FormBuilder (formerly 123ContactForm) 9.0
    Based on 2 answers
    The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
    Justin Kofron | TrustRadius Reviewer

    LimeSurvey

    No score
    No answers yet
    No answers on this topic

    Support Rating

    123FormBuilder (formerly 123ContactForm)

    123FormBuilder (formerly 123ContactForm) 7.0
    Based on 2 answers
    Very neutral, did not have to use support a lot
    Justin Kofron | TrustRadius Reviewer

    LimeSurvey

    No score
    No answers yet
    No answers on this topic

    Online Training

    123FormBuilder (formerly 123ContactForm)

    123FormBuilder (formerly 123ContactForm) 8.0
    Based on 1 answer
    I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
    Justin Kofron | TrustRadius Reviewer

    LimeSurvey

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    123FormBuilder (formerly 123ContactForm)

    123FormBuilder (formerly 123ContactForm) 8.0
    Based on 2 answers
    123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
    Justin Kofron | TrustRadius Reviewer

    LimeSurvey

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    123FormBuilder (formerly 123ContactForm)

    Compared to JotForm or Woofoo, 123ContactForm offers a much better interface and better flexibility than the other tools. I have used JotForm only to get stumped by their inability to push the limits of the form. As for Woofoo, the level of ease of use in terms of their interface leaves much to be desired. Any updates made to their form was down using a WYSIWYG, where with 123ContactForm you can make the updates while building the form
    Anonymous | TrustRadius Reviewer

    LimeSurvey

    LimeSurvey was much cheaper than Qualtrics but certainly less powerful. From a survey standpoint, it has more capabilities than SurveyMonkey and Zoho. LimeSurvey has no reporting or analytic capabilities.
    Tom Shulak | TrustRadius Reviewer

    Scalability

    123FormBuilder (formerly 123ContactForm)

    123FormBuilder (formerly 123ContactForm) 7.0
    Based on 1 answer
    It was easy to install and I believe that would make it easy to use across several websites
    Justin Kofron | TrustRadius Reviewer

    LimeSurvey

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    123FormBuilder (formerly 123ContactForm)

    • 123ContactForm has been positive for my business. It has saved us money because we did not require any development I was able to do this myself.
    Brendan Farrugia | TrustRadius Reviewer

    LimeSurvey

    • LimeSurvey costs are extremely low.
    • Some limitations have restricted our potential business.
    Tom Shulak | TrustRadius Reviewer

    Screenshots

    Add comparison