What users are saying about
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.3 out of 100
Based on 42 reviews and ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 5 reviews and ratings
Feature Set Ratings
Survey Format & Appearance

123FormBuilder (formerly 123ContactForm)
Feature Set Not Supported
N/A
8.3
LimeSurvey
83%
LimeSurvey ranks higher in 3/3 features
LimeSurvey ranks higher in 3/3 features
Survey templates

N/A
0 Ratings
8.0
80%
1 Rating
Themes

N/A
0 Ratings
8.0
80%
1 Rating
Custom logo/branding

N/A
0 Ratings
9.0
90%
1 Rating
Survey Content

123FormBuilder (formerly 123ContactForm)
Feature Set Not Supported
N/A
8.7
LimeSurvey
87%
LimeSurvey ranks higher in 3/3 features
LimeSurvey ranks higher in 3/3 features
Changes to live survey

N/A
0 Ratings
9.0
90%
1 Rating
Question design help

N/A
0 Ratings
8.0
80%
1 Rating
Multiple question types

N/A
0 Ratings
9.0
90%
1 Rating
Survey Logic

123FormBuilder (formerly 123ContactForm)
Feature Set Not Supported
N/A
9.0
LimeSurvey
90%
LimeSurvey ranks higher in 1/1 features
LimeSurvey ranks higher in 1/1 features
Survey logic flexibility

N/A
0 Ratings
9.0
90%
1 Rating
Survey Reporting & Analytics

123FormBuilder (formerly 123ContactForm)
Feature Set Not Supported
N/A
7.0
LimeSurvey
70%
LimeSurvey ranks higher in 5/5 features
LimeSurvey ranks higher in 5/5 features
Response tracking

N/A
0 Ratings
9.0
90%
1 Rating
Data export

N/A
0 Ratings
10.0
100%
1 Rating
Standard reports

N/A
0 Ratings
6.0
60%
1 Rating
Custom reports

N/A
0 Ratings
6.0
60%
1 Rating
Analytics

N/A
0 Ratings
4.0
40%
1 Rating
Survey Administration & Security

123FormBuilder (formerly 123ContactForm)
Feature Set Not Supported
N/A
7.5
LimeSurvey
75%
LimeSurvey ranks higher in 2/2 features
LimeSurvey ranks higher in 2/2 features
Access controls

N/A
0 Ratings
8.0
80%
1 Rating
Compliance

N/A
0 Ratings
7.0
70%
1 Rating
Survey Distribution

123FormBuilder (formerly 123ContactForm)
Feature Set Not Supported
N/A
8.0
LimeSurvey
80%
LimeSurvey ranks higher in 2/2 features
LimeSurvey ranks higher in 2/2 features
Vendor-offered crowdsourcing

N/A
0 Ratings
8.0
80%
1 Rating
Respondent restrictions

N/A
0 Ratings
8.0
80%
1 Rating
Attribute Ratings
- LimeSurvey is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.0
123FormBuilder (formerly 123ContactForm)
90%
8 Ratings
10.0
LimeSurvey
100%
1 Rating
Likelihood to Renew

6.0
123FormBuilder (formerly 123ContactForm)
60%
4 Ratings
LimeSurvey
N/A
0 Ratings
Usability

8.0
123FormBuilder (formerly 123ContactForm)
80%
1 Rating
LimeSurvey
N/A
0 Ratings
Availability

8.0
123FormBuilder (formerly 123ContactForm)
80%
2 Ratings
LimeSurvey
N/A
0 Ratings
Performance

9.0
123FormBuilder (formerly 123ContactForm)
90%
2 Ratings
LimeSurvey
N/A
0 Ratings
Support Rating

7.0
123FormBuilder (formerly 123ContactForm)
70%
2 Ratings
LimeSurvey
N/A
0 Ratings
Online Training

8.0
123FormBuilder (formerly 123ContactForm)
80%
1 Rating
LimeSurvey
N/A
0 Ratings
Implementation Rating

8.0
123FormBuilder (formerly 123ContactForm)
80%
2 Ratings
LimeSurvey
N/A
0 Ratings
Product Scalability

7.0
123FormBuilder (formerly 123ContactForm)
70%
1 Rating
LimeSurvey
N/A
0 Ratings
Likelihood to Recommend
123FormBuilder (formerly 123ContactForm)
123FormBuilder is perfect for creating many different types of forms from questionnaires to surveys and more! I’ve never had an issue finding what I needed because they have an endless amount of options to design and brand whatever type of form your business needs! However, there is a learning curve (due to the many different options) so it can be overwhelming, and the outdated look doesn’t help. Also, the price point is a bit high at over $20 a month but if you can afford to pay this then it will definitely have you covered on anything and everything you’ll ever need to create endless beautiful and professional forms
Program Support Assistant
The F.I.N.D DesignNon-profit Organization Management, 1-10 employees
LimeSurvey
For a cost-effective online survey solution, LimeSurvey is excellent. While it cannot compete with high-end, expensive software like Qualtrics, it does a great job.
CEO (Chief Executive Officer)
DataMax, LLCMarket Research, 1-10 employees
Pros
123FormBuilder (formerly 123ContactForm)
- Customizability, particularly with regard to matching website design. This helped things look slick, rather than out of place. The site was seamless with these form additions.
- Easy UX - not only was I able to work my way through the software easily in no time at all, it was also easy to hand off to others, knowing that it was always a step-by-step process.
- All the bases were covered - when it came to form creation and data collection, they had fields for everything you could think of, as well as the customizability to add what you needed, where, and when.
HR Manager
ActivTrak.comComputer Software, 11-50 employees
LimeSurvey
- Ease of use.
- Customizable.
CEO (Chief Executive Officer)
DataMax, LLCMarket Research, 1-10 employees
Cons
123FormBuilder (formerly 123ContactForm)
- One-off payment integration requires a higher subscription
- Storage is not commensurate with pricing
- Not exactly a strong negative, but could work on pricing it better for non-US markets
Principal Consultant
Evolution PartnersManagement Consulting, 51-200 employees
LimeSurvey
- Limited email handling.
- Some customizations are difficult.
CEO (Chief Executive Officer)
DataMax, LLCMarket Research, 1-10 employees
Pricing Details
123FormBuilder (formerly 123ContactForm)
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$14.95 per month
123FormBuilder (formerly 123ContactForm) Editions & Modules
Edition
Basic | Free |
---|---|
Gold | $192 |
Platinum | $393 |
Corporate | $79/month4 |
- none
- per Month; or $190 per Year
- per Month; or $390 per Year
- billed annually
Additional Pricing Details
—LimeSurvey
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$34 per month
LimeSurvey Editions & Modules
Edition
Free | $01 |
---|---|
Basic | $342 |
Expert | $293 |
Enterprise | $743 |
Corporate | custom pricing |
- per month
- per month (billed monthly)
- per month (billed annually)
- none
Additional Pricing Details
Free 25 responses/month 10 MB upload storage 30+ question types 80+ languages Panel integration Question editor Skip logic and branching Piping and micro-tailoring Survey management GDPR compliance Custom survey design Data export Excel, CSV, R, Stata, SPSS, Word, & PDF API access Basic ($34/month, billed monthly) Everything in Free + 1000 responses/month 250 MB upload storage white-label surveys email support Expert ($29/ month, billed annually) ($348 annually) Everything in Free + 10,000 responses/year 1 GB upload storage email support white-label surveys removal of LimeSurvey branding 1 alias domain Enterprise ($74/month, billed annually) ($888 a year) Everything in Free + 100,000 responses/year 3 GB upload storage priority email support white-label surveys removal of LimeSurvey branding 2 alias domains Corporate (custom)Likelihood to Renew
123FormBuilder (formerly 123ContactForm)
123FormBuilder (formerly 123ContactForm) 6.0
Based on 4 answers
I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
SEO Specialist
Sq1Marketing and Advertising, 51-200 employees
LimeSurvey
No score
No answers yet
No answers on this topic
Usability
123FormBuilder (formerly 123ContactForm)
123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
Easy to install and quickly explain to others how to use
SEO Specialist
Sq1Marketing and Advertising, 51-200 employees
LimeSurvey
No score
No answers yet
No answers on this topic
Reliability and Availability
123FormBuilder (formerly 123ContactForm)
123FormBuilder (formerly 123ContactForm) 8.0
Based on 2 answers
I did not encounter any blackout issues
SEO Specialist
Sq1Marketing and Advertising, 51-200 employees
LimeSurvey
No score
No answers yet
No answers on this topic
Performance
123FormBuilder (formerly 123ContactForm)
123FormBuilder (formerly 123ContactForm) 9.0
Based on 2 answers
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
SEO Specialist
Sq1Marketing and Advertising, 51-200 employees
LimeSurvey
No score
No answers yet
No answers on this topic
Support Rating
123FormBuilder (formerly 123ContactForm)
123FormBuilder (formerly 123ContactForm) 7.0
Based on 2 answers
Very neutral, did not have to use support a lot
SEO Specialist
Sq1Marketing and Advertising, 51-200 employees
LimeSurvey
No score
No answers yet
No answers on this topic
Online Training
123FormBuilder (formerly 123ContactForm)
123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
SEO Specialist
Sq1Marketing and Advertising, 51-200 employees
LimeSurvey
No score
No answers yet
No answers on this topic
Implementation Rating
123FormBuilder (formerly 123ContactForm)
123FormBuilder (formerly 123ContactForm) 8.0
Based on 2 answers
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
SEO Specialist
Sq1Marketing and Advertising, 51-200 employees
LimeSurvey
No score
No answers yet
No answers on this topic
Alternatives Considered
123FormBuilder (formerly 123ContactForm)
Compared to JotForm or Woofoo, 123ContactForm offers a much better interface and better flexibility than the other tools. I have used JotForm only to get stumped by their inability to push the limits of the form. As for Woofoo, the level of ease of use in terms of their interface leaves much to be desired. Any updates made to their form was down using a WYSIWYG, where with 123ContactForm you can make the updates while building the form

Verified User
Analyst in Information Technology
Wholesale Company, 201-500 employeesLimeSurvey
LimeSurvey was much cheaper than Qualtrics but certainly less powerful. From a survey standpoint, it has more capabilities than SurveyMonkey and Zoho. LimeSurvey has no reporting or analytic capabilities.
CEO (Chief Executive Officer)
DataMax, LLCMarket Research, 1-10 employees
Scalability
123FormBuilder (formerly 123ContactForm)
123FormBuilder (formerly 123ContactForm) 7.0
Based on 1 answer
It was easy to install and I believe that would make it easy to use across several websites
SEO Specialist
Sq1Marketing and Advertising, 51-200 employees
LimeSurvey
No score
No answers yet
No answers on this topic
Return on Investment
123FormBuilder (formerly 123ContactForm)
- 123ContactForm has been positive for my business. It has saved us money because we did not require any development I was able to do this myself.
Director and Founder
tmdigital Aus Pty LtdMarketing and Advertising, 1-10 employees
LimeSurvey
- LimeSurvey costs are extremely low.
- Some limitations have restricted our potential business.
CEO (Chief Executive Officer)
DataMax, LLCMarket Research, 1-10 employees