15Five vs Peakon

• One-on-one tracking.
• Performance evaluations.
• ORK tracking.

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• Peakon looks beautiful and feels very light, which is comforting when you're (potentially) giving negative feedback and feel anxious. The emails are friendly and the survey is super clean.
• The surveys are very easy to navigate. You can answer as many or as few questions as you like, skipping forward and backward, and choosing to provide comments when you want. It's low pressure and feels flexible.
• The HR department is able to respond to your comments. You can then have a back and forth conversation while remaining anonymous. This really helps employees further explain and contextualize their survey comments without identifying themselves personally.

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• Better note taking options.
• Task distribution and assignment need improvement.
• The mobile app on android is subpar.

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• There doesn't seem to be a way to see my previous responses to survey questions. I would be very interested to see how my answers have changed over time -- that would be a great insight.
• The questions never change. As a user, I don't know if this is because our HR department doesn't change them or inflexibility on Peakon's side, but it can make filling out the survey over and over again a chore. Sometimes when a problem persists, it feels like my comments are just going into the void.
• The number rating system (NPS) isn't always the best way to respond to some questions, although there is always the option to provide written context to your choice.

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• It is extremely difficult to gauge ROI for a tool like 15Five, but as a company, we've found a lot of value in it for byte-sized, weekly performance management.

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• When HR makes changes based on the feedback from Peakon, it increases employee happiness and engagement. (On the flip side, if survey responses are frequently ignored, it can make employees feel even more disconnected.)
• Because employees can stay anonymous through Peakon, they are more likely to give important honest feedback they might otherwise be too afraid or shy to say.
• Peakon streamlines communication with HR. Employees know the survey comes every two weeks and may hold off on bothering HR with minor feedback and wait instead for the survey. This can help save time and consolidate employee feedback in one place.

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