15Five vs Peakon

• The technology - 15Five manages all the organization of questions/submissions, and reminders.
• Simplicity - 15Five isn't difficult to set up. And all of our users found it very easy to interface with.
• Great features - You can add as many answers as you want. You can tag people. You can do a lot with it.

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• Peakon looks beautiful and feels very light, which is comforting when you're (potentially) giving negative feedback and feel anxious. The emails are friendly and the survey is super clean.
• The surveys are very easy to navigate. You can answer as many or as few questions as you like, skipping forward and backward, and choosing to provide comments when you want. It's low pressure and feels flexible.
• The HR department is able to respond to your comments. You can then have a back and forth conversation while remaining anonymous. This really helps employees further explain and contextualize their survey comments without identifying themselves personally.

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• Although I mentioned customization as a positive aspect, it could use some improvements. The backend process of updating the questions, and setting them to a certain schedule, can be a bit confusing. This process could be streamlined.
• The commenting process can be a bit confusing. If a person is tagged/mentioned in a comment, they are typically sent an email notifying them. However, it can be difficult to locate where you can reply and continue the conversation. Although a simple issue, it seems it could be easily rectified.
• I would like to see more integration of the team portion of 15Five. It seems this feature is not as prominent, so you can easily get stuck in just your specific 15Five information.

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• There doesn't seem to be a way to see my previous responses to survey questions. I would be very interested to see how my answers have changed over time -- that would be a great insight.
• The questions never change. As a user, I don't know if this is because our HR department doesn't change them or inflexibility on Peakon's side, but it can make filling out the survey over and over again a chore. Sometimes when a problem persists, it feels like my comments are just going into the void.
• The number rating system (NPS) isn't always the best way to respond to some questions, although there is always the option to provide written context to your choice.

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• For me, the ROI is immeasurable. I don't know how I could manage my team without it.
• For the second year running, my team has been rated as "most engaged" by our annual HR survey. For a company with well over 1,000 people globally, I'm proud of this! Without 15Five, I dont know if it would be the same.

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• When HR makes changes based on the feedback from Peakon, it increases employee happiness and engagement. (On the flip side, if survey responses are frequently ignored, it can make employees feel even more disconnected.)
• Because employees can stay anonymous through Peakon, they are more likely to give important honest feedback they might otherwise be too afraid or shy to say.
• Peakon streamlines communication with HR. Employees know the survey comes every two weeks and may hold off on bothering HR with minor feedback and wait instead for the survey. This can help save time and consolidate employee feedback in one place.

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