What users are saying about
1 Ratings
17 Ratings
1 Ratings
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Score 9 out of 100
17 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

17hats

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Marli Espinales | TrustRadius Reviewer

Demandforce

We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.2
Demandforce
7.8
Customer data management / contact management
17hats
9.0
Demandforce
8.0
Workflow management
17hats
9.0
Demandforce
9.0
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Demandforce
8.0
Contract management
17hats
10.0
Demandforce
7.0
Quote & order management
17hats
10.0
Demandforce
7.0
Interaction tracking
17hats
8.0
Demandforce
8.0
Territory management
17hats
Demandforce
7.0
Opportunity management
17hats
Demandforce
8.0
Channel / partner relationship management
17hats
Demandforce
8.0

Customer Service & Support

17hats
8.0
Demandforce
9.0
Case management
17hats
8.0
Demandforce
9.0
Call center management
17hats
Demandforce
9.0
Help desk management
17hats
Demandforce
9.0

Marketing Automation

17hats
8.0
Demandforce
8.4
Lead management
17hats
8.0
Demandforce
9.0
Email marketing
17hats
Demandforce
7.8

CRM Project Management

17hats
9.5
Demandforce
9.0
Task management
17hats
9.0
Demandforce
9.0
Billing and invoicing management
17hats
10.0
Demandforce
9.0
Reporting
17hats
Demandforce
9.0

Customization

17hats
8.0
Demandforce
9.0
Custom fields
17hats
8.0
Demandforce
9.0
Custom objects
17hats
Demandforce
9.0
Scripting environment
17hats
Demandforce
9.0
API for custom integration
17hats
Demandforce
9.0

Security

17hats
9.5
Demandforce
9.0
Single sign-on capability
17hats
10.0
Demandforce
9.0
Role-based user permissions
17hats
9.0
Demandforce
9.0

Integrations with 3rd-party Software

17hats
8.0
Demandforce
9.0
Marketing automation
17hats
8.0
Demandforce
9.0
Compensation management
17hats
Demandforce
9.0

Platform

17hats
8.0
Demandforce
9.0
Mobile access
17hats
8.0
Demandforce
9.0

CRM Reporting & Analytics

17hats
Demandforce
9.0
Forecasting
17hats
Demandforce
9.0
Pipeline visualization
17hats
Demandforce
9.0
Customizable reports
17hats
Demandforce
9.0

Social CRM

17hats
Demandforce
9.0
Social data
17hats
Demandforce
9.0
Social engagement
17hats
Demandforce
9.0

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Demandforce

  • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
  • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
  • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
Arielle Calugay | TrustRadius Reviewer

Cons

17hats

  • Cheaper credit card charges
  • Ability to tweak their questionnaires a bit more
Marli Espinales | TrustRadius Reviewer

Demandforce

  • Flexibility in Design!
  • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
  • Usability (it's a bit clunky)
Anonymous | TrustRadius Reviewer

Likelihood to Renew

17hats

No score
No answers yet
No answers on this topic

Demandforce

Demandforce 9.0
Based on 3 answers
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
Anonymous | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Demandforce

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

Demandforce

I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
Anonymous | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Demandforce

  • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
Jason McElweenie | TrustRadius Reviewer

Screenshots

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Demandforce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

17hats
9.0
Demandforce
7.4

Likelihood to Renew

17hats
Demandforce
9.0

Support Rating

17hats
8.0
Demandforce

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