What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9.5 out of 100
Based on 3 reviews and ratings
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 18 reviews and ratings
Likelihood to Recommend
17hats
I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Demandforce
We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.

Verified User
Director in Information Technology
Consumer Services Company, 51-200 employeesFeature Rating Comparison
Sales Force Automation
17hats
9.2
Demandforce
7.8
Customer data management / contact management
17hats
9.0
Demandforce
8.0
Workflow management
17hats
9.0
Demandforce
9.0
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Demandforce
8.0
Contract management
17hats
10.0
Demandforce
7.0
Quote & order management
17hats
10.0
Demandforce
7.0
Interaction tracking
17hats
8.0
Demandforce
8.0
Territory management
17hats
—
Demandforce
7.0
Opportunity management
17hats
—
Demandforce
8.0
Channel / partner relationship management
17hats
—
Demandforce
8.0
Customer Service & Support
17hats
8.0
Demandforce
9.0
Case management
17hats
8.0
Demandforce
9.0
Call center management
17hats
—
Demandforce
9.0
Help desk management
17hats
—
Demandforce
9.0
Marketing Automation
17hats
8.0
Demandforce
8.9
Lead management
17hats
8.0
Demandforce
9.0
Email marketing
17hats
—
Demandforce
8.7
CRM Project Management
17hats
9.5
Demandforce
9.0
Task management
17hats
9.0
Demandforce
9.0
Billing and invoicing management
17hats
10.0
Demandforce
9.0
Reporting
17hats
—
Demandforce
9.0
Customization
17hats
8.0
Demandforce
9.0
Custom fields
17hats
8.0
Demandforce
9.0
Custom objects
17hats
—
Demandforce
9.0
Scripting environment
17hats
—
Demandforce
9.0
API for custom integration
17hats
—
Demandforce
9.0
Security
17hats
9.5
Demandforce
9.0
Single sign-on capability
17hats
10.0
Demandforce
9.0
Role-based user permissions
17hats
9.0
Demandforce
9.0
Integrations with 3rd-party Software
17hats
8.0
Demandforce
9.0
Marketing automation
17hats
8.0
Demandforce
9.0
Compensation management
17hats
—
Demandforce
9.0
Platform
17hats
8.0
Demandforce
9.0
Mobile access
17hats
8.0
Demandforce
9.0
CRM Reporting & Analytics
17hats
—
Demandforce
9.0
Forecasting
17hats
—
Demandforce
9.0
Pipeline visualization
17hats
—
Demandforce
9.0
Customizable reports
17hats
—
Demandforce
9.0
Social CRM
17hats
—
Demandforce
9.0
Social data
17hats
—
Demandforce
9.0
Social engagement
17hats
—
Demandforce
9.0
Pros
17hats
- Invoicing
- Creating online questionnaire
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Demandforce
- Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
- Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
- Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
Patient Relations & Optometrist's Assistant
UrbanKickHospital & Health Care, 11-50 employees
Cons
17hats
- Cheaper credit card charges
- Ability to tweak their questionnaires a bit more
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Demandforce
- Flexibility in Design!
- Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
- Usability (it's a bit clunky)

Verified User
Professional in Marketing
Retail Company, 11-50 employeesLikelihood to Renew
17hats
No score
No answers yet
No answers on this topic
Demandforce
Demandforce 9.0
Based on 3 answers
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.

Verified User
Professional in Marketing
Retail Company, 11-50 employeesSupport Rating
17hats
17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Demandforce
No score
No answers yet
No answers on this topic
Alternatives Considered
17hats
No answers on this topic
Demandforce
I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.

Verified User
Director in Information Technology
Consumer Services Company, 51-200 employeesReturn on Investment
17hats
- ROI - Saves me time on creating invoices and questionnaires.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Demandforce
- It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
Digital Marketing
Luminess AirMarketing and Advertising, 1-10 employees
Screenshots
Pricing Details
17hats
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
17hats Editions & Modules
Edition
Starting Price | $45.001 |
---|
- Per Month
Additional Pricing Details
—Demandforce
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Demandforce Editions & Modules
—