17hats vs Demandforce

What users are saying about

Score 9.1 out of 10

Based on 7 reviews and ratings

Score 4.6 out of 10

Based on 18 reviews and ratings

Feature Set Ratings

17hats ranks higher in 4 feature sets: Sales Force Automation, CRM Project Management, Customization, Security
Demandforce ranks higher in 4 feature sets: Customer Service & Support, Marketing Automation, Integrations with 3rd-party Software, Platform

Sales Force Automation

9.5

17hats

95%

7.8

Demandforce

78%

17hats ranks higher in 6/9 features

Customer data management / contact management

9.9

99%

2 Ratings

8.0

80%

2 Ratings

Workflow management

9.9

99%

2 Ratings

9.0

90%

1 Rating

Integration with email client (e.g., Outlook or Gmail)

9.0

90%

1 Rating

8.0

80%

1 Rating

Contract management

10.0

100%

2 Ratings

7.0

70%

1 Rating

Quote & order management

10.0

100%

1 Rating

7.0

70%

1 Rating

Interaction tracking

8.0

80%

1 Rating

8.0

80%

1 Rating

Territory management

N/A

0 Ratings

7.0

70%

1 Rating

Opportunity management

N/A

0 Ratings

8.0

80%

1 Rating

Channel / partner relationship management

N/A

0 Ratings

8.0

80%

1 Rating

Customer Service & Support

8.0

17hats

80%

9.0

Demandforce

90%

Demandforce ranks higher in 3/3 features

Case management

8.0

80%

1 Rating

9.0

90%

2 Ratings

Call center management

N/A

0 Ratings

9.0

90%

2 Ratings

Help desk management

N/A

0 Ratings

9.0

90%

2 Ratings

Marketing Automation

8.0

17hats

80%

9.0

Demandforce

90%

Demandforce ranks higher in 2/2 features

Lead management

8.0

80%

1 Rating

9.0

90%

1 Rating

Email marketing

N/A

0 Ratings

9.0

90%

3 Ratings

CRM Project Management

9.5

17hats

95%

9.0

Demandforce

90%

17hats ranks higher in 2/3 features

Task management

9.0

90%

1 Rating

9.0

90%

1 Rating

Billing and invoicing management

10.0

100%

2 Ratings

9.0

90%

1 Rating

Reporting

N/A

0 Ratings

9.0

90%

1 Rating

Customization

9.9

17hats

99%

9.0

Demandforce

90%

17hats ranks higher in 2/4 features

Custom fields

9.8

98%

2 Ratings

9.0

90%

2 Ratings

Custom objects

10.0

100%

1 Rating

9.0

90%

2 Ratings

Scripting environment

N/A

0 Ratings

9.0

90%

2 Ratings

API for custom integration

N/A

0 Ratings

9.0

90%

1 Rating

Security

9.5

17hats

95%

9.0

Demandforce

90%

17hats ranks higher in 2/2 features

Single sign-on capability

10.0

100%

1 Rating

9.0

90%

2 Ratings

Role-based user permissions

9.0

90%

1 Rating

9.0

90%

1 Rating

Integrations with 3rd-party Software

8.0

17hats

80%

9.0

Demandforce

90%

Demandforce ranks higher in 2/2 features

Marketing automation

8.0

80%

1 Rating

9.0

90%

1 Rating

Compensation management

N/A

0 Ratings

9.0

90%

1 Rating

Platform

8.0

17hats

80%

9.0

Demandforce

90%

Demandforce ranks higher in 1/1 features

Mobile access

8.0

80%

1 Rating

9.0

90%

2 Ratings

CRM Reporting & Analytics

17hats

Feature Set Not Supported

N/A

9.0

Demandforce

90%

Demandforce ranks higher in 3/3 features

Forecasting

N/A

0 Ratings

9.0

90%

1 Rating

Pipeline visualization

N/A

0 Ratings

9.0

90%

1 Rating

Customizable reports

N/A

0 Ratings

9.0

90%

1 Rating

Social CRM

17hats

Feature Set Not Supported

N/A

9.0

Demandforce

90%

Demandforce ranks higher in 2/2 features

Social data

N/A

0 Ratings

9.0

90%

1 Rating

Social engagement

N/A

0 Ratings

9.0

90%

1 Rating

Attribute Ratings

17hats is rated higher in 1 area: Likelihood to Recommend

17hats

99%

2 Ratings

3.0

Demandforce

30%

7 Ratings

17hats

N/A

0 Ratings

9.0

Demandforce

90%

3 Ratings

17hats

90%

1 Rating

Demandforce

N/A

0 Ratings

17hats

80%

3 Ratings

Demandforce

N/A

0 Ratings

Pros

Invoicing
Creating online questionnaire

Read full review

Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 2 answers on this topic

Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.

Read full review

Arielle Calugay

Patient Relations & Optometrist's Assistant

UrbanKickHospital & Health Care, 11-50 employees

View all 7 answers on this topic

Cons

Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.

Read full review

Erika Tebbens

Business Strategist, Owner

Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees

View all 2 answers on this topic

Flexibility in Design!
Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
Usability (it's a bit clunky)

Read full review

Verified User

Professional in Marketing

Retail Company, 11-50 employees

View all 7 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$45 per month

17hats Editions & Modules

Edition

Starting Price	$45.00¹

per month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$399 per month

Demandforce Editions & Modules

Edition

DemandForce	$399.00¹

per month

Additional Pricing Details

—

Likelihood to Renew

No score

No answers yet

No answers on this topic

Demandforce 9.0

Based on 3 answers

We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.

Read full review

Verified User

Professional in Marketing

Retail Company, 11-50 employees

View all 3 answers on this topic

Usability

17hats 9.0

Based on 1 answer

It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.

Read full review

Erika Tebbens

Business Strategist, Owner

Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

17hats 8.0

Based on 3 answers

It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.

Read full review

Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 3 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

No answers on this topic

I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.

Read full review

Verified User

Director in Information Technology

Consumer Services Company, 51-200 employees

View all 7 answers on this topic

Return on Investment

ROI - Saves me time on creating invoices and questionnaires.

Read full review

Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 2 answers on this topic

It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.

Read full review

Jason McElweenie

Digital Marketing

Luminess AirMarketing and Advertising, 1-10 employees

View all 7 answers on this topic

Screenshots

—

See All (3) Demandforce Screenshots

17hats

Demandforce

17hats

Demandforce

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Territory management

Opportunity management

Channel / partner relationship management

17hats

Demandforce

Case management

Call center management

Help desk management

17hats

Demandforce

Lead management

Email marketing

17hats

Demandforce

Task management

Billing and invoicing management

Reporting

17hats

Demandforce

Custom fields

Custom objects

Scripting environment

API for custom integration

17hats

Demandforce

Single sign-on capability

Role-based user permissions

17hats

Demandforce

Marketing automation

Compensation management

17hats

Demandforce

Mobile access

17hats

Demandforce

Forecasting

Pipeline visualization

Customizable reports

17hats

Demandforce

Social data

Social engagement

17hats

Demandforce

17hats

Demandforce

17hats

Demandforce

17hats

Demandforce

Likelihood to Recommend

17hats

Demandforce

Pros

17hats

Demandforce

Cons

17hats

Demandforce

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

17hats Editions & Modules

Edition

Additional Pricing Details