What users are saying about
7 Ratings
18 Ratings
7 Ratings
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Score 9.1 out of 100
18 Ratings
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Score 4.6 out of 100

Feature Set Ratings

  • 17hats ranks higher in 4 feature sets: Sales Force Automation, CRM Project Management, Customization, Security
  • Demandforce ranks higher in 4 feature sets: Customer Service & Support, Marketing Automation, Integrations with 3rd-party Software, Platform

Sales Force Automation

9.5

17hats

95%
7.8

Demandforce

78%
17hats ranks higher in 6/9 features

Customer data management / contact management

9.9
99%
2 Ratings
8.0
80%
2 Ratings

Workflow management

9.9
99%
2 Ratings
9.0
90%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
1 Rating
8.0
80%
1 Rating

Contract management

10.0
100%
2 Ratings
7.0
70%
1 Rating

Quote & order management

10.0
100%
1 Rating
7.0
70%
1 Rating

Interaction tracking

8.0
80%
1 Rating
8.0
80%
1 Rating

Territory management

N/A
0 Ratings
7.0
70%
1 Rating

Opportunity management

N/A
0 Ratings
8.0
80%
1 Rating

Channel / partner relationship management

N/A
0 Ratings
8.0
80%
1 Rating

Customer Service & Support

8.0

17hats

80%
9.0

Demandforce

90%
Demandforce ranks higher in 3/3 features

Case management

8.0
80%
1 Rating
9.0
90%
2 Ratings

Call center management

N/A
0 Ratings
9.0
90%
2 Ratings

Help desk management

N/A
0 Ratings
9.0
90%
2 Ratings

Marketing Automation

8.0

17hats

80%
9.0

Demandforce

90%
Demandforce ranks higher in 2/2 features

Lead management

8.0
80%
1 Rating
9.0
90%
1 Rating

Email marketing

N/A
0 Ratings
9.0
90%
3 Ratings

CRM Project Management

9.5

17hats

95%
9.0

Demandforce

90%
17hats ranks higher in 2/3 features

Task management

9.0
90%
1 Rating
9.0
90%
1 Rating

Billing and invoicing management

10.0
100%
2 Ratings
9.0
90%
1 Rating

Reporting

N/A
0 Ratings
9.0
90%
1 Rating

Customization

9.9

17hats

99%
9.0

Demandforce

90%
17hats ranks higher in 2/4 features

Custom fields

9.8
98%
2 Ratings
9.0
90%
2 Ratings

Custom objects

10.0
100%
1 Rating
9.0
90%
2 Ratings

Scripting environment

N/A
0 Ratings
9.0
90%
2 Ratings

API for custom integration

N/A
0 Ratings
9.0
90%
1 Rating

Security

9.5

17hats

95%
9.0

Demandforce

90%
17hats ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
9.0
90%
2 Ratings

Role-based user permissions

9.0
90%
1 Rating
9.0
90%
1 Rating

Integrations with 3rd-party Software

8.0

17hats

80%
9.0

Demandforce

90%
Demandforce ranks higher in 2/2 features

Marketing automation

8.0
80%
1 Rating
9.0
90%
1 Rating

Compensation management

N/A
0 Ratings
9.0
90%
1 Rating

Platform

8.0

17hats

80%
9.0

Demandforce

90%
Demandforce ranks higher in 1/1 features

Mobile access

8.0
80%
1 Rating
9.0
90%
2 Ratings

CRM Reporting & Analytics

17hats

Feature Set Not Supported
N/A
9.0

Demandforce

90%
Demandforce ranks higher in 3/3 features

Forecasting

N/A
0 Ratings
9.0
90%
1 Rating

Pipeline visualization

N/A
0 Ratings
9.0
90%
1 Rating

Customizable reports

N/A
0 Ratings
9.0
90%
1 Rating

Social CRM

17hats

Feature Set Not Supported
N/A
9.0

Demandforce

90%
Demandforce ranks higher in 2/2 features

Social data

N/A
0 Ratings
9.0
90%
1 Rating

Social engagement

N/A
0 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • 17hats is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.9

17hats

99%
2 Ratings
3.0

Demandforce

30%
7 Ratings

Likelihood to Renew

17hats

N/A
0 Ratings
9.0

Demandforce

90%
3 Ratings

Usability

9.0

17hats

90%
1 Rating

Demandforce

N/A
0 Ratings

Support Rating

8.0

17hats

80%
3 Ratings

Demandforce

N/A
0 Ratings

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Erika Tebbens | TrustRadius Reviewer

Demandforce

We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
Anonymous | TrustRadius Reviewer

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Demandforce

  • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
  • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
  • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
Arielle Calugay | TrustRadius Reviewer

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Erika Tebbens | TrustRadius Reviewer

Demandforce

  • Flexibility in Design!
  • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
  • Usability (it's a bit clunky)
Anonymous | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$45 per month

17hats Editions & Modules

Edition
Starting Price$45.001
  1. per month
Additional Pricing Details

Demandforce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$399 per month

Demandforce Editions & Modules

Edition
DemandForce$399.001
  1. per month
Additional Pricing Details

Likelihood to Renew

17hats

No score
No answers yet
No answers on this topic

Demandforce

Demandforce 9.0
Based on 3 answers
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
Anonymous | TrustRadius Reviewer

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Erika Tebbens | TrustRadius Reviewer

Demandforce

No score
No answers yet
No answers on this topic

Support Rating

17hats

17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Demandforce

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

Demandforce

I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
Anonymous | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Demandforce

  • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
Jason McElweenie | TrustRadius Reviewer

Screenshots

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