17hats vs Demandforce

Likelihood to Recommend

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

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We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.

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Verified User

Director in Information Technology

Consumer Services Company, 51-200 employees

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Feature Rating Comparison

17hats

Demandforce

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Territory management

Opportunity management

Channel / partner relationship management

17hats

Demandforce

Case management

Call center management

Help desk management

17hats

Demandforce

Lead management

Email marketing

17hats

Demandforce

Task management

Billing and invoicing management

Reporting

17hats

Demandforce

Custom fields

Custom objects

Scripting environment

API for custom integration

17hats

Demandforce

Single sign-on capability

Role-based user permissions

17hats

Demandforce

Marketing automation

Compensation management

17hats

Demandforce

Mobile access

17hats

Demandforce

Forecasting

Pipeline visualization

Customizable reports

17hats

Demandforce

Social data

Social engagement

Pros

Invoicing
Creating online questionnaire

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

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Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.

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Arielle Calugay

Patient Relations & Optometrist's Assistant

UrbanKickHospital & Health Care, 11-50 employees

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Cons

Cheaper credit card charges
Ability to tweak their questionnaires a bit more

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

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Flexibility in Design!
Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
Usability (it's a bit clunky)

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Verified User

Professional in Marketing

Retail Company, 11-50 employees

View all 7 answers on this topic

Likelihood to Renew

No score

No answers yet

No answers on this topic

Demandforce 9.0

Based on 3 answers

We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.

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Verified User

Professional in Marketing

Retail Company, 11-50 employees

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Support Rating

17hats 8.0

Based on 1 answer

It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

No answers on this topic

I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.

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Verified User

Director in Information Technology

Consumer Services Company, 51-200 employees

View all 7 answers on this topic

Return on Investment

ROI - Saves me time on creating invoices and questionnaires.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.

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Jason McElweenie

Digital Marketing

Luminess AirMarketing and Advertising, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

17hats

Demandforce

17hats

Demandforce

17hats

Demandforce

Likelihood to Recommend

17hats

Demandforce

Feature Rating Comparison

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Territory management

Opportunity management

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Marketing automation

Compensation management

Mobile access

Forecasting

Pipeline visualization

Customizable reports

Social data

Social engagement

Pros

17hats

Demandforce

Cons

17hats

Demandforce

Likelihood to Renew

17hats

Demandforce

Support Rating

17hats

Demandforce

Alternatives Considered

17hats

Demandforce

Return on Investment

17hats

Demandforce

Screenshots

17hats

Demandforce

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Add comparison