3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9.6 out of 100
Based on 3 reviews and ratings
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 56 reviews and ratings
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Nimble
Nimble is well suited for businesses with up 50 employees wanting to ensure that their users can see all contact with a person in the database, whether they are using a desktop, notebook or mobile device. This helps to build better relationships with contacts and answer questions.Nimble is easy to integrate with 150+ apps due to PieSync being its native 2-way sync integration tool. This reduces duplication of data and saves time in its management. It also helps with businesses looking to integrate with tools like Xero or Quickbooks accounting, and with marketing automation tools like 366 Degrees and Mailchimp.It's perhaps not ideal for businesses wanting to segregate data between divisions or business units. However, this can be managed by taking subscriptions under different business units and the addition of staff subscriptions.
The Client Orchardist
The Client OrchardistManagement Consulting, 1-10 employees
Feature Rating Comparison
Sales Force Automation
17hats
9.3
Nimble
7.7
Customer data management / contact management
17hats
9.5
Nimble
9.7
Workflow management
17hats
9.5
Nimble
7.7
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Nimble
9.1
Contract management
17hats
10.0
Nimble
6.2
Quote & order management
17hats
10.0
Nimble
7.0
Interaction tracking
17hats
8.0
Nimble
7.5
Territory management
17hats
—
Nimble
7.3
Opportunity management
17hats
—
Nimble
7.7
Channel / partner relationship management
17hats
—
Nimble
7.2
Customer Service & Support
17hats
8.0
Nimble
7.6
Case management
17hats
8.0
Nimble
7.6
Call center management
17hats
—
Nimble
7.6
Help desk management
17hats
—
Nimble
7.6
Marketing Automation
17hats
8.0
Nimble
7.2
Lead management
17hats
8.0
Nimble
7.3
Email marketing
17hats
—
Nimble
7.0
CRM Project Management
17hats
9.5
Nimble
7.2
Task management
17hats
9.0
Nimble
7.7
Billing and invoicing management
17hats
10.0
Nimble
7.5
Reporting
17hats
—
Nimble
6.3
Customization
17hats
9.5
Nimble
6.9
Custom fields
17hats
9.0
Nimble
8.6
Custom objects
17hats
10.0
Nimble
7.2
Scripting environment
17hats
—
Nimble
6.3
API for custom integration
17hats
—
Nimble
5.7
Security
17hats
9.5
Nimble
5.8
Single sign-on capability
17hats
10.0
Nimble
7.2
Role-based user permissions
17hats
9.0
Nimble
4.4
Integrations with 3rd-party Software
17hats
8.0
Nimble
7.0
Marketing automation
17hats
8.0
Nimble
7.2
Compensation management
17hats
—
Nimble
6.8
Platform
17hats
8.0
Nimble
8.1
Mobile access
17hats
8.0
Nimble
8.1
CRM Reporting & Analytics
17hats
—
Nimble
6.6
Forecasting
17hats
—
Nimble
7.7
Pipeline visualization
17hats
—
Nimble
8.3
Customizable reports
17hats
—
Nimble
3.8
Social CRM
17hats
—
Nimble
9.1
Social data
17hats
—
Nimble
9.4
Social engagement
17hats
—
Nimble
8.7
Pros
17hats
- Invoicing
- Creating online questionnaire
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Nimble
- The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
- The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.
President/CEO
1st Call Interactive Marketing, Inc.Marketing and Advertising, 1-10 employees
Cons
17hats
- Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Nimble
- While I still love Nimble, the interface looks a little dated and it doesn't seem to resolve super well on high resolution (retina) monitors. They can make far better use of the width of modern day screens. Some parts of the system are a bit disjointed visually and could be smoothed a little.
- Although they now natively sync with Mailchimp (and other systems) through the embedded PieSync service, I would love to have the marketing components all in one place. We may change our minds on this depending on how well we find the Sync working for us.
- Visually related, we'd like better use of the screen real estate to see the history of interactions with clients. It's comprehensive now but requires a bit of scrolling. With some decent UI tweaks this can be handled far better.
Co-founder, Cloud and Infrastucture Consultant
ColoAdvisorInformation Technology and Services, 1-10 employees
Likelihood to Renew
17hats
No score
No answers yet
No answers on this topic
Nimble
Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
VP of Sales and Marketing
SmartThoughts LLC.Computer Software, 1-10 employees
Usability
17hats
17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Nimble
Nimble 9.1
Based on 1 answer
In terms of ease of use, this is a very intuitive system to get around in today. I have used many contact management systems over the years and this one is quite nicely laid out and easy to navigate for sales people and managers in the field to get data and use it to manage the insights found in the system.
VP of Sales and Marketing
SmartThoughts LLC.Computer Software, 1-10 employees
Support Rating
17hats
17hats 8.0
Based on 2 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Nimble
Nimble 7.3
Based on 2 answers
I have not used the support enough to give them a higher rating. But, they have not disappointed
VP of Sales and Marketing
SmartThoughts LLC.Computer Software, 1-10 employees
Alternatives Considered
17hats
No answers on this topic
Nimble
ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that none of the others are capable of but most of all it makes people more productive and better able to monitor Customer Relationships.
Consultant
mylocal.org.ukInformation Technology and Services, 1-10 employees
Return on Investment
17hats
- ROI - Saves me time on creating invoices and questionnaires.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Nimble
- I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
- The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
- Did I mention that I want better data from Linkedin?
- I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.
Co-Founder
Adora CreativeMarket Research, 1-10 employees
Pricing Details
17hats
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
17hats Editions & Modules
Edition
Starting Price | $45.001 |
---|
- Per Month
Additional Pricing Details
—Nimble
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Nimble Editions & Modules
—