What users are saying about
4 Ratings
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Top Rated
270 Ratings
4 Ratings
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Score 8.9 out of 100

Wix

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Top Rated
270 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Erika Tebbens | TrustRadius Reviewer

Wix

Wix is well suited for start-ups wanting to create a website to promote their products and services but can not afford to pay for an expert to create it for them. It also offers a free plan for those with little to zero budget or business domain. I have and will continue to recommend the Wix website for those types of customers that I encourage to start with their business idea and test to see its viability by getting set up online
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.4
Wix
Customer data management / contact management
17hats
9.7
Wix
Workflow management
17hats
9.7
Wix
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Wix
Contract management
17hats
10.0
Wix
Quote & order management
17hats
10.0
Wix
Interaction tracking
17hats
8.0
Wix

Customer Service & Support

17hats
8.0
Wix
Case management
17hats
8.0
Wix

Marketing Automation

17hats
8.0
Wix
Lead management
17hats
8.0
Wix

CRM Project Management

17hats
9.5
Wix
Task management
17hats
9.0
Wix
Billing and invoicing management
17hats
10.0
Wix

Customization

17hats
9.7
Wix
Custom fields
17hats
9.4
Wix
Custom objects
17hats
10.0
Wix

Security

17hats
9.5
Wix
7.4
Single sign-on capability
17hats
10.0
Wix
Role-based user permissions
17hats
9.0
Wix
7.4

Integrations with 3rd-party Software

17hats
8.0
Wix
Marketing automation
17hats
8.0
Wix

Platform

17hats
8.0
Wix
Mobile access
17hats
8.0
Wix

Platform & Infrastructure

17hats
Wix
7.3
API
17hats
Wix
7.2
Internationalization / multi-language
17hats
Wix
7.3

Web Content Creation

17hats
Wix
7.7
WYSIWYG editor
17hats
Wix
8.1
Code quality / cleanliness
17hats
Wix
7.5
Admin section
17hats
Wix
7.8
Page templates
17hats
Wix
8.0
Library of website themes
17hats
Wix
7.7
Mobile optimization / responsive design
17hats
Wix
7.7
Publishing workflow
17hats
Wix
7.9
Form generator
17hats
Wix
7.3

Web Content Management

17hats
Wix
7.3
Content taxonomy
17hats
Wix
7.7
SEO support
17hats
Wix
7.2
Bulk management
17hats
Wix
7.0
Availability / breadth of extensions
17hats
Wix
7.2
Community / comment management
17hats
Wix
7.3

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Wix

  • User-Friendliness: Wix is a lot easier to navigate than other web-building sites. Oftentimes it's like Wix does the thinking for you instead of just throwing endless options at you and complicating the process.
  • Unique Content: Many services for generating websites, images, videos, etc. are starting to look the same and, for that matter, they're starting to look stale. What Wix offers feels fresher and cleaner.
  • Reliability & Respectfulness: We have yet to incur any issues that have affected our web properties or routine to this point. Furthermore, Wix does not constantly throw new offers or new pricing or new requirements at us. They value you where you are.
Kristen Zatina | TrustRadius Reviewer

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Erika Tebbens | TrustRadius Reviewer

Wix

  • One place where Wix falls short of other CMS's is with insights and analytics. On other platforms, I can instantly see how many page views I received, what time the pages were viewed, location, etc. But seeing this information on Wix requires a Google Analytics integration that is not automatically included when you make an account. You have to first go to Google Analytics to make an account, then come back to Wix to activate the integration, it's a little time-consuming for a feature that most CMS's come with instantly.
Brittney Collier | TrustRadius Reviewer

Likelihood to Renew

17hats

No score
No answers yet
No answers on this topic

Wix

Wix 10.0
Based on 3 answers
We will definitely renew Wix. The ability to completely control our website has been invaluable to us. We will maintain this service as long as we are an incorporated organization, we've tried several other software options and this has been the best solution by far for all of our needs.
Kalyn Hoffman | TrustRadius Reviewer

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Erika Tebbens | TrustRadius Reviewer

Wix

Wix 9.0
Based on 6 answers
Great customization, but a pain to backtrack. They recently added the ability to set fonts etc as headings, title, body etc, but if you did not begin your build with these presets you are screwed if you ever try to change font/ colors/layout etc.
Anonymous | TrustRadius Reviewer

Reliability and Availability

17hats

No score
No answers yet
No answers on this topic

Wix

Wix 9.0
Based on 2 answers
Premium users can use any feature for a great website. There is no limit, so the availability that Wix offers is vast.
Horacio Carcamo | TrustRadius Reviewer

Performance

17hats

No score
No answers yet
No answers on this topic

Wix

Wix 9.0
Based on 2 answers
Not complex at all. It teaches you how to use their platform in a dynamic way. Each tutorial offers an explanation that can be reviewed later on. The connection speed of a web page has been smooth so far, with no major problems regarding this subject. Overall, Wix can manage 10+ pages with great connection speed.
Horacio Carcamo | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Wix

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

Wix

Wix is a great starting platform for anyone looking to create a website. It definitely holds its own against any other all in one website creation platform. The one thing I would say is if your main focus is solely on eCommerce you may be better off using something like Squarespace which is specifically designed for that market.
Anonymous | TrustRadius Reviewer

Scalability

17hats

No score
No answers yet
No answers on this topic

Wix

Wix 9.0
Based on 1 answer
I give this rating to Wix because it's a great content creator. It has a great platform and also offers great customer service. If you encounter any technical issues, with Wix you will find a solution. For premium members or domain holders, this is the same as for Trial members or non-domain holders.
Horacio Carcamo | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Wix

  • The data-driven, dynamic pages will eliminate an entire part of our event launch process. Multiplied across 60 events, over several years, that will save us a ton of time but also vastly increase the quality of our presentation.
  • The data-driven pages will also give us the ability to archive past events and radio shows in an easily searchable manner. This will be helpful for us when it comes to booking new events as well. (It has been no small feat for me to figure out the code to get this all working, though!)
  • This new site will reflect our brand and organization vastly better than our old site. It will make our organization appear much more professional and legitimate.
Anonymous | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

17hats Editions & Modules

Edition
Starting Price$45.001
  1. Per Month
Additional Pricing Details

Wix

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Wix Editions & Modules

Edition
Website Plan - Combo$141
Website Plan - Unlimited$181
Website Plan - Pro$231
Website Plan - VIP$391
Business & e Commerce Plans - Business Basic$231
Business & e Commerce Plans - Business Unlimited$271
Business & e Commerce Plans - Business VIP$491
Enterprise$5001
  1. per month
Additional Pricing Details

Rating Summary

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