What users are saying about
8 Ratings
Top Rated
332 Ratings
8 Ratings
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Score 8.8 out of 100
Top Rated
332 Ratings
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Score 8.2 out of 100

Feature Set Ratings

  • 17hats ranks higher in 1 feature set: Security

Sales Force Automation

9.5

17hats

95%

Wix

Feature Set Not Supported
N/A
17hats ranks higher in 6/6 features

Customer data management / contact management

10.0
100%
2 Ratings
N/A
0 Ratings

Workflow management

10.0
100%
2 Ratings
N/A
0 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
1 Rating
N/A
0 Ratings

Contract management

10.0
100%
2 Ratings
N/A
0 Ratings

Quote & order management

10.0
100%
1 Rating
N/A
0 Ratings

Interaction tracking

8.0
80%
1 Rating
N/A
0 Ratings

Customer Service & Support

8.0

17hats

80%

Wix

Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features

Case management

8.0
80%
1 Rating
N/A
0 Ratings

Marketing Automation

8.0

17hats

80%

Wix

Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features

Lead management

8.0
80%
1 Rating
N/A
0 Ratings

CRM Project Management

9.5

17hats

95%

Wix

Feature Set Not Supported
N/A
17hats ranks higher in 2/2 features

Task management

9.0
90%
1 Rating
N/A
0 Ratings

Billing and invoicing management

10.0
100%
2 Ratings
N/A
0 Ratings

Customization

10.0

17hats

100%

Wix

Feature Set Not Supported
N/A
17hats ranks higher in 2/2 features

Custom fields

9.9
99%
2 Ratings
N/A
0 Ratings

Custom objects

10.0
100%
1 Rating
N/A
0 Ratings

Security

9.5

17hats

95%
7.3

Wix

73%
17hats ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
N/A
0 Ratings

Role-based user permissions

9.0
90%
1 Rating
7.3
73%
59 Ratings

Integrations with 3rd-party Software

8.0

17hats

80%

Wix

Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features

Marketing automation

8.0
80%
1 Rating
N/A
0 Ratings

Platform

8.0

17hats

80%

Wix

Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features

Mobile access

8.0
80%
1 Rating
N/A
0 Ratings

Platform & Infrastructure

17hats

Feature Set Not Supported
N/A
6.8

Wix

68%
Wix ranks higher in 2/2 features

API

N/A
0 Ratings
6.8
68%
43 Ratings

Internationalization / multi-language

N/A
0 Ratings
6.8
68%
32 Ratings

Web Content Creation

17hats

Feature Set Not Supported
N/A
7.4

Wix

74%
Wix ranks higher in 8/8 features

WYSIWYG editor

N/A
0 Ratings
7.7
77%
80 Ratings

Code quality / cleanliness

N/A
0 Ratings
7.3
73%
65 Ratings

Admin section

N/A
0 Ratings
7.6
76%
82 Ratings

Page templates

N/A
0 Ratings
7.2
72%
91 Ratings

Library of website themes

N/A
0 Ratings
7.5
75%
88 Ratings

Mobile optimization / responsive design

N/A
0 Ratings
6.9
69%
91 Ratings

Publishing workflow

N/A
0 Ratings
7.5
75%
77 Ratings

Form generator

N/A
0 Ratings
7.3
73%
74 Ratings

Web Content Management

17hats

Feature Set Not Supported
N/A
7.3

Wix

73%
Wix ranks higher in 5/5 features

Content taxonomy

N/A
0 Ratings
7.3
73%
64 Ratings

SEO support

N/A
0 Ratings
8.0
80%
72 Ratings

Bulk management

N/A
0 Ratings
7.0
70%
47 Ratings

Availability / breadth of extensions

N/A
0 Ratings
7.0
70%
66 Ratings

Community / comment management

N/A
0 Ratings
7.1
71%
52 Ratings

Attribute Ratings

  • 17hats is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

10.0

17hats

100%
2 Ratings
8.4

Wix

84%
91 Ratings

Likelihood to Renew

17hats

N/A
0 Ratings
7.0

Wix

70%
4 Ratings

Usability

9.0

17hats

90%
1 Rating
8.0

Wix

80%
7 Ratings

Availability

17hats

N/A
0 Ratings
10.0

Wix

100%
3 Ratings

Performance

17hats

N/A
0 Ratings
10.0

Wix

100%
3 Ratings

Support Rating

8.0

17hats

80%
3 Ratings
6.0

Wix

60%
1 Rating

Implementation Rating

17hats

N/A
0 Ratings
8.0

Wix

80%
1 Rating

Configurability

17hats

N/A
0 Ratings
10.0

Wix

100%
1 Rating

Ease of integration

17hats

N/A
0 Ratings
9.0

Wix

90%
1 Rating

Product Scalability

17hats

N/A
0 Ratings
8.0

Wix

80%
2 Ratings

Vendor pre-sale

17hats

N/A
0 Ratings
10.0

Wix

100%
1 Rating

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Read full review

Wix

Wix is well suited for start-ups wanting to create a website to promote their products and services but can not afford to pay for an expert to create it for them. It also offers a free plan for those with little to zero budget or business domain. I have and will continue to recommend the Wix website for those types of customers that I encourage to start with their business idea and test to see its viability by getting set up online
Read full review

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Read full review

Wix

  • User-Friendliness: Wix is a lot easier to navigate than other web-building sites. Oftentimes it's like Wix does the thinking for you instead of just throwing endless options at you and complicating the process.
  • Unique Content: Many services for generating websites, images, videos, etc. are starting to look the same and, for that matter, they're starting to look stale. What Wix offers feels fresher and cleaner.
  • Reliability & Respectfulness: We have yet to incur any issues that have affected our web properties or routine to this point. Furthermore, Wix does not constantly throw new offers or new pricing or new requirements at us. They value you where you are.
Read full review

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Read full review

Wix

  • One place where Wix falls short of other CMS's is with insights and analytics. On other platforms, I can instantly see how many page views I received, what time the pages were viewed, location, etc. But seeing this information on Wix requires a Google Analytics integration that is not automatically included when you make an account. You have to first go to Google Analytics to make an account, then come back to Wix to activate the integration, it's a little time-consuming for a feature that most CMS's come with instantly.
Read full review

Pricing Details

17hats

Starting Price

$45 per month

Editions & Modules

17hats editions and modules pricing
EditionModules
Starting Price$45.001

Footnotes

  1. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Wix

Starting Price

$14 per month

Editions & Modules

Wix editions and modules pricing
EditionModules
Website Plan - Combo141
Website Plan - Unlimited182
Website Plan - Pro233
Website Plan - VIP394
Business & e Commerce Plans - Business Basic235
Business & e Commerce Plans - Business Unlimited276
Business & e Commerce Plans - Business VIP497
Enterprise5008

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

17hats

No answers on this topic

Wix

We will definitely renew Wix. The ability to completely control our website has been invaluable to us. We will maintain this service as long as we are an incorporated organization, we've tried several other software options and this has been the best solution by far for all of our needs.
Read full review

Usability

17hats

It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Read full review

Wix

Great customization, but a pain to backtrack. They recently added the ability to set fonts etc as headings, title, body etc, but if you did not begin your build with these presets you are screwed if you ever try to change font/ colors/layout etc.
Read full review

Reliability and Availability

17hats

No answers on this topic

Wix

I never had an outage issue per say. I would say it was very reliable of a website building platform and as a marketing source there was never any issues connecting it to the server. I don’t recall there being any editing tools or hosting issues. Nothing went down when using it.
Read full review

Performance

17hats

No answers on this topic

Wix

Not complex at all. It teaches you how to use their platform in a dynamic way. Each tutorial offers an explanation that can be reviewed later on. The connection speed of a web page has been smooth so far, with no major problems regarding this subject. Overall, Wix can manage 10+ pages with great connection speed.
Read full review

Support Rating

17hats

It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Read full review

Wix

As stated before I didn’t use the support as I did not have the feature and did not often enough need the help. I was able to figure it out mostly on my own by exploring the site. I’ve found exploring and playing on it told me how to do most things.
Read full review

Implementation Rating

17hats

No answers on this topic

Wix

Like I said I was a beginner so it was fun to navigate and teach myself how to implement the features when building and maintaining my site. It was a fairly easy place to host my domain, and creat something simple.
Read full review

Alternatives Considered

17hats

No answers on this topic

Wix

Wix is a great starting platform for anyone looking to create a website. It definitely holds its own against any other all in one website creation platform. The one thing I would say is if your main focus is solely on eCommerce you may be better off using something like Squarespace which is specifically designed for that market.
Read full review

Scalability

17hats

No answers on this topic

Wix

I give this rating to Wix because it's a great content creator. It has a great platform and also offers great customer service. If you encounter any technical issues, with Wix you will find a solution. For premium members or domain holders, this is the same as for Trial members or non-domain holders.
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Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Read full review

Wix

  • The data-driven, dynamic pages will eliminate an entire part of our event launch process. Multiplied across 60 events, over several years, that will save us a ton of time but also vastly increase the quality of our presentation.
  • The data-driven pages will also give us the ability to archive past events and radio shows in an easily searchable manner. This will be helpful for us when it comes to booking new events as well. (It has been no small feat for me to figure out the code to get this all working, though!)
  • This new site will reflect our brand and organization vastly better than our old site. It will make our organization appear much more professional and legitimate.
Read full review

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