1CRM vs. Ardexus CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 8.9 out of 10
N/A
1CRM is an advanced government-level CRM system that combines industry-standard CRM features with comprehensive order management, service management and project management.
$15
per month
Ardexus CRM
Score 8.1 out of 10
N/A
Ardexus Customer Relationship Management (CRM) is built as a marketing, sales, service, and mobile CRM solution.N/A
Pricing
1CRMArdexus CRM
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
No answers on this topic
Offerings
Pricing Offerings
1CRMArdexus CRM
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card required
More Pricing Information
Community Pulse
1CRMArdexus CRM
Considered Both Products
1CRM
Chose 1CRM
CRM had a better reporting platform so it was easy to pull post sales, revenue and budget reports. Also data retention is amazing and I love the fact that I can use tasks and other functions to keep organized.
Chose 1CRM
While comparing 1crm with Clickup, I'm able to take 5 screenshots in 1crm whereas in Clickup i'm able to take only 4 screenshots .
Chose 1CRM
It's more advanced and interactive to use. And it's cloud based built in latest technology so it's much better for me to use.
Chose 1CRM
We previously had NetSuite for our account management system but we switch to 1CRM because it's much better and easier to use.
Chose 1CRM
1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the …
Ardexus CRM
Chose Ardexus CRM
Oracle CRM on-demand is better for a huge company; it doesn't offer the level of customization this CRM offers. It provides less scope for 3rd party integrations. The analytics are far better with Ardexus CRM. Oracle CRM has not changed in 10 years, whereas Ardexus CRM gets …
Features
1CRMArdexus CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.0
Ratings
14% above category average
Ardexus CRM
8.1
Ratings
3% above category average
Customer data management / contact management10.00 Ratings10.00 Ratings
Workflow management8.00 Ratings7.00 Ratings
Territory management8.00 Ratings7.00 Ratings
Opportunity management10.00 Ratings7.00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.00 Ratings10.00 Ratings
Contract management8.00 Ratings00 Ratings
Quote & order management9.00 Ratings00 Ratings
Interaction tracking10.00 Ratings10.00 Ratings
Channel / partner relationship management9.00 Ratings6.00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
8.7
Ratings
12% above category average
Ardexus CRM
9.0
Ratings
15% above category average
Case management9.00 Ratings9.00 Ratings
Call center management8.00 Ratings9.00 Ratings
Help desk management9.00 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
9.0
Ratings
15% above category average
Ardexus CRM
8.5
Ratings
9% above category average
Lead management9.00 Ratings9.00 Ratings
Email marketing9.00 Ratings8.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.7
Ratings
12% above category average
Ardexus CRM
-
Ratings
Task management9.00 Ratings00 Ratings
Billing and invoicing management7.00 Ratings00 Ratings
Reporting10.00 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.7
Ratings
13% above category average
Ardexus CRM
-
Ratings
Forecasting8.00 Ratings00 Ratings
Pipeline visualization10.00 Ratings00 Ratings
Customizable reports8.00 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.0
Ratings
4% above category average
Ardexus CRM
10.0
Ratings
26% above category average
Custom fields8.00 Ratings10.00 Ratings
Custom objects8.00 Ratings10.00 Ratings
Scripting environment8.00 Ratings00 Ratings
API for custom integration8.00 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.0
Ratings
5% below category average
Ardexus CRM
10.0
Ratings
17% above category average
Single sign-on capability8.00 Ratings00 Ratings
Role-based user permissions8.00 Ratings10.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.5
Ratings
12% above category average
Ardexus CRM
-
Ratings
Social data8.00 Ratings00 Ratings
Social engagement9.00 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
9.0
Ratings
18% above category average
Ardexus CRM
-
Ratings
Marketing automation9.00 Ratings00 Ratings
Compensation management9.00 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
Ratings
6% below category average
Ardexus CRM
10.0
Ratings
27% above category average
Mobile access7.20 Ratings10.00 Ratings
Best Alternatives
1CRMArdexus CRM
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMArdexus CRM
Likelihood to Recommend
9.0
(0 ratings)
8.0
(0 ratings)
Usability
9.0
(0 ratings)
9.0
(0 ratings)
Support Rating
9.9
(0 ratings)
8.0
(0 ratings)
User Testimonials
1CRMArdexus CRM
Likelihood to Recommend
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Read full review
It is well-suited for mid-sized companies. And the pricing is relatively better. I don't think it will work well well with companies handling bleeding-edge tech. But if u are looking for a typical CRM which does what it's supposed to do, then go for it. And it works well with your ERP software too.
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Pros
  • It analysis trade made on the day for the customer.
  • It helps to build product catalog and track information.
  • It manages and stores large amount of very sensitive or private data.
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  • Integrates well with Lotus Notes
  • Integrates well with Outlook
  • Is IBM-based
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Cons
  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
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  • UI is very basic
  • NO themes options in web mode
  • NO Call option online
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Usability
I give this rating due to ease of usage, data retrieval (which is integral part of my position), reporting and retention of information. I love the fact that we can assign tasks across the team and set targets etc.
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Firstly, it's relatively cheaper than the other products in this segment but offers more features. For mid-Sized companies, this CRM is the best choice. If the company is already using Lotus Notes, the integration becomes easier. And finally, this is IBM-based.
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Support Rating
Through the usage of 1CRM, customers are satisfied as the work is done easily and fast. So it ensures tracking and ranking client performance, sharing customizable dashboards. It also gives a way to easily see previous transaction and personalize the customer experience. So 1CRM ease our work to analysis and report the commodity sector.
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Actually, I never had to use support during all this time.
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Alternatives Considered
CRM had a better reporting platform so it was easy to pull post sales, revenue and budget reports. Also data retention is amazing and I love the fact that I can use tasks and other functions to keep organized.
Read full review
Oracle CRM on-demand is better for a huge company; it doesn't offer the level of customization this CRM offers. It provides less scope for 3rd party integrations. The analytics are far better with Ardexus CRM. Oracle CRM has not changed in 10 years, whereas Ardexus CRM gets constant Updates.
Read full review
Return on Investment
  • I'm satisfied with 1crm as it makes us to gain profit.
  • 1crm is used in our whole department which ease to collect data of customers.
  • It makes our job easy to store large amount of information.
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  • Increased per person productivity
  • Saves time when compared to doing it manually
  • It makes data easily retrievable
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ScreenShots