1CRM vs. Ardexus CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.0 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Ardexus CRM
Score 8.1 out of 10
N/A
Ardexus Customer Relationship Management (CRM) is built as a marketing, sales, service, and mobile CRM solution.N/A
Pricing
1CRMArdexus CRM
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
No answers on this topic
Offerings
Pricing Offerings
1CRMArdexus CRM
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card required
More Pricing Information
Features
1CRMArdexus CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.7
5 Ratings
22% above category average
Ardexus CRM
8.1
1 Ratings
4% above category average
Customer data management / contact management9.95 Ratings10.01 Ratings
Workflow management9.85 Ratings7.01 Ratings
Territory management9.75 Ratings7.01 Ratings
Opportunity management9.95 Ratings7.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.35 Ratings10.01 Ratings
Contract management9.55 Ratings00 Ratings
Quote & order management9.95 Ratings00 Ratings
Interaction tracking9.95 Ratings10.01 Ratings
Channel / partner relationship management9.75 Ratings6.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
24% above category average
Ardexus CRM
9.0
1 Ratings
17% above category average
Case management9.85 Ratings9.01 Ratings
Call center management10.05 Ratings9.01 Ratings
Help desk management9.24 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
5% above category average
Ardexus CRM
8.5
1 Ratings
10% above category average
Lead management8.25 Ratings9.01 Ratings
Email marketing8.05 Ratings8.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
12% above category average
Ardexus CRM
-
Ratings
Task management9.05 Ratings00 Ratings
Billing and invoicing management8.35 Ratings00 Ratings
Reporting8.65 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
10% above category average
Ardexus CRM
-
Ratings
Forecasting8.35 Ratings00 Ratings
Pipeline visualization8.65 Ratings00 Ratings
Customizable reports8.55 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
10% above category average
Ardexus CRM
10.0
1 Ratings
26% above category average
Custom fields8.45 Ratings10.01 Ratings
Custom objects9.14 Ratings10.01 Ratings
Scripting environment8.34 Ratings00 Ratings
API for custom integration8.34 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
1% above category average
Ardexus CRM
10.0
1 Ratings
17% above category average
Single sign-on capability8.55 Ratings00 Ratings
Role-based user permissions8.65 Ratings10.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.5
4 Ratings
14% above category average
Ardexus CRM
-
Ratings
Social data8.44 Ratings00 Ratings
Social engagement8.54 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
6% above category average
Ardexus CRM
-
Ratings
Marketing automation8.04 Ratings00 Ratings
Compensation management7.64 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.3
4 Ratings
2% below category average
Ardexus CRM
10.0
1 Ratings
29% above category average
Mobile access7.34 Ratings10.01 Ratings
Best Alternatives
1CRMArdexus CRM
Small Businesses
Salesmate
Salesmate
Score 9.6 out of 10
Salesmate
Salesmate
Score 9.6 out of 10
Medium-sized Companies
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMArdexus CRM
Likelihood to Recommend
9.9
(5 ratings)
8.0
(1 ratings)
Usability
9.9
(4 ratings)
9.0
(1 ratings)
Support Rating
9.8
(4 ratings)
8.0
(1 ratings)
User Testimonials
1CRMArdexus CRM
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Read full review
Ardexus Inc.
It is well-suited for mid-sized companies. And the pricing is relatively better. I don't think it will work well well with companies handling bleeding-edge tech. But if u are looking for a typical CRM which does what it's supposed to do, then go for it. And it works well with your ERP software too.
Read full review
Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
Read full review
Ardexus Inc.
  • Integrates well with Lotus Notes
  • Integrates well with Outlook
  • Is IBM-based
Read full review
Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Read full review
Ardexus Inc.
  • UI is very basic
  • NO themes options in web mode
  • NO Call option online
Read full review
Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Read full review
Ardexus Inc.
Firstly, it's relatively cheaper than the other products in this segment but offers more features. For mid-Sized companies, this CRM is the best choice. If the company is already using Lotus Notes, the integration becomes easier. And finally, this is IBM-based.
Read full review
Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Read full review
Ardexus Inc.
Actually, I never had to use support during all this time.
Read full review
Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
Read full review
Ardexus Inc.
Oracle CRM on-demand is better for a huge company; it doesn't offer the level of customization this CRM offers. It provides less scope for 3rd party integrations. The analytics are far better with Ardexus CRM. Oracle CRM has not changed in 10 years, whereas Ardexus CRM gets constant Updates.
Read full review
Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Read full review
Ardexus Inc.
  • Increased per person productivity
  • Saves time when compared to doing it manually
  • It makes data easily retrievable
Read full review
ScreenShots