What users are saying about
56 Ratings
13 Ratings
56 Ratings
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Score 8.3 out of 100
13 Ratings
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Score 4 out of 100

Feature Set Ratings

  • 1CRM ranks higher in 10 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform

Sales Force Automation

9.3

1CRM

93%
2.4

Maximizer CRM

24%
1CRM ranks higher in 9/9 features

Customer data management / contact management

9.6
96%
5 Ratings
2.0
20%
5 Ratings

Workflow management

9.5
95%
5 Ratings
1.5
15%
4 Ratings

Territory management

9.3
93%
5 Ratings
1.5
15%
4 Ratings

Opportunity management

9.6
96%
5 Ratings
2.0
20%
5 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings
1.5
15%
4 Ratings

Contract management

8.8
88%
5 Ratings
3.8
38%
4 Ratings

Quote & order management

9.6
96%
5 Ratings
1.7
17%
3 Ratings

Interaction tracking

9.6
96%
5 Ratings
4.4
44%
5 Ratings

Channel / partner relationship management

9.1
91%
5 Ratings
2.9
29%
5 Ratings

Customer Service & Support

9.6

1CRM

96%
1.8

Maximizer CRM

18%
1CRM ranks higher in 3/3 features

Case management

9.5
95%
5 Ratings
1.8
18%
4 Ratings

Call center management

10.0
100%
5 Ratings
1.8
18%
3 Ratings

Help desk management

9.3
93%
4 Ratings
1.9
19%
3 Ratings

Marketing Automation

8.5

1CRM

85%
1.8

Maximizer CRM

18%
1CRM ranks higher in 2/2 features

Lead management

8.6
86%
5 Ratings
2.0
20%
5 Ratings

Email marketing

8.3
83%
5 Ratings
1.5
15%
5 Ratings

CRM Project Management

9.0

1CRM

90%
1.9

Maximizer CRM

19%
1CRM ranks higher in 3/3 features

Task management

9.0
90%
5 Ratings
2.0
20%
5 Ratings

Billing and invoicing management

8.7
87%
5 Ratings
1.6
16%
3 Ratings

Reporting

9.4
94%
5 Ratings
2.0
20%
4 Ratings

CRM Reporting & Analytics

9.1

1CRM

91%
2.0

Maximizer CRM

20%
1CRM ranks higher in 3/3 features

Forecasting

8.9
89%
5 Ratings
2.0
20%
5 Ratings

Pipeline visualization

9.4
94%
5 Ratings
1.8
18%
5 Ratings

Customizable reports

9.2
92%
5 Ratings
2.0
20%
5 Ratings

Customization

8.9

1CRM

89%
1.4

Maximizer CRM

14%
1CRM ranks higher in 4/4 features

Custom fields

9.0
90%
5 Ratings
1.5
15%
5 Ratings

Custom objects

9.3
93%
4 Ratings
1.1
11%
4 Ratings

Scripting environment

8.6
86%
4 Ratings
1.5
15%
5 Ratings

API for custom integration

8.7
87%
4 Ratings
1.6
16%
5 Ratings

Security

9.3

1CRM

93%
2.0

Maximizer CRM

20%
1CRM ranks higher in 2/2 features

Single sign-on capability

9.1
91%
5 Ratings
2.0
20%
3 Ratings

Role-based user permissions

9.4
94%
5 Ratings
2.0
20%
4 Ratings

Social CRM

9.1

1CRM

91%
1.5

Maximizer CRM

15%
1CRM ranks higher in 2/2 features

Social data

8.9
89%
4 Ratings
1.5
15%
3 Ratings

Social engagement

9.2
92%
4 Ratings
1.5
15%
3 Ratings

Integrations with 3rd-party Software

8.4

1CRM

84%
1.4

Maximizer CRM

14%
1CRM ranks higher in 2/2 features

Marketing automation

8.3
83%
4 Ratings
1.4
14%
5 Ratings

Compensation management

8.6
86%
4 Ratings
1.4
14%
4 Ratings

Platform

7.7

1CRM

77%
2.0

Maximizer CRM

20%
1CRM ranks higher in 1/1 features

Mobile access

7.7
77%
4 Ratings
2.0
20%
5 Ratings

Attribute Ratings

  • 1CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.6

1CRM

96%
5 Ratings
1.9

Maximizer CRM

19%
5 Ratings

Likelihood to Renew

1CRM

N/A
0 Ratings
10.0

Maximizer CRM

100%
1 Rating

Usability

9.6

1CRM

96%
4 Ratings
1.0

Maximizer CRM

10%
1 Rating

Support Rating

9.7

1CRM

97%
4 Ratings
1.0

Maximizer CRM

10%
3 Ratings

Likelihood to Recommend

1CRM

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Anonymous | TrustRadius Reviewer

Maximizer CRM

It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet [I think they] aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion. The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...” No customer wants to hear that. [I feel] they tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...” Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund. When I went through their main website again after my experience with Maximizer, I [felt] that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth [in my experience].This maybe would have been a good CRM in say, 1999. [I think] it’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.
Javier Ortiz | TrustRadius Reviewer

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Maximizer CRM

  • Shared Calendar
  • Customer Service cases
  • Common database of customer information
Len Masek | TrustRadius Reviewer

Cons

1CRM

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Puneet Madan | TrustRadius Reviewer

Maximizer CRM

  • Handling large data. Maximizer needs to improve on this.
  • Add additional user-friendly shortcuts for the most frequently used functions in the web version.
  • There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
AROOP VACHALI | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

1CRM Editions & Modules

Additional Pricing Details

Maximizer CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$29

Starting Price

$29 Per User / Month

Maximizer CRM Editions & Modules

On-premise Edition
Business Plus$491
Insights$891
  1. Per User / Month
SaaS Edition
Small Office$291
Business Plus$491
Insights$891
  1. Per User / Month
Additional Pricing Details
All pricing in USD. Monthly no contract subscription option available.

Likelihood to Renew

1CRM

No score
No answers yet
No answers on this topic

Maximizer CRM

Maximizer CRM 10.0
Based on 1 answer
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
Shayne Froelich | TrustRadius Reviewer

Usability

1CRM

1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Garry Rumrill | TrustRadius Reviewer

Maximizer CRM

Maximizer CRM 1.0
Based on 1 answer
The CRM didn’t have the capability I expected
Javier Ortiz | TrustRadius Reviewer

Support Rating

1CRM

1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Rey Oneal Garcia | TrustRadius Reviewer

Maximizer CRM

Maximizer CRM 1.0
Based on 3 answers
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
Shayne Froelich | TrustRadius Reviewer

Alternatives Considered

1CRM

While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
Anonymous | TrustRadius Reviewer

Maximizer CRM

We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
Thomas Laut | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Maximizer CRM

  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
Len Masek | TrustRadius Reviewer

Screenshots

1CRM

Maximizer CRM

Add comparison