What users are saying about
40 Ratings
11 Ratings
40 Ratings
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Score 8 out of 100
11 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

Maximizer CRM

Maximizer CRM is a great tool for customer relationship management. I would like to see more integration with other CRM programs to allow existing data to be easily imported. I would like to see an expanded calendar with better visibility to different users. For the price, it is a very powerful tool that we use daily.
Len Masek | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
8.9
Maximizer CRM
7.7
Customer data management / contact management
1CRM
9.0
Maximizer CRM
9.8
Workflow management
1CRM
9.0
Maximizer CRM
5.0
Territory management
1CRM
9.0
Maximizer CRM
5.8
Opportunity management
1CRM
9.5
Maximizer CRM
9.6
Integration with email client (e.g., Outlook or Gmail)
1CRM
8.5
Maximizer CRM
5.6
Contract management
1CRM
8.0
Maximizer CRM
9.6
Quote & order management
1CRM
9.5
Maximizer CRM
7.0
Interaction tracking
1CRM
9.0
Maximizer CRM
7.4
Channel / partner relationship management
1CRM
9.0
Maximizer CRM
9.2

Customer Service & Support

1CRM
9.5
Maximizer CRM
8.3
Case management
1CRM
10.0
Maximizer CRM
8.0
Call center management
1CRM
9.5
Maximizer CRM
8.0
Help desk management
1CRM
9.0
Maximizer CRM
9.0

Marketing Automation

1CRM
10.0
Maximizer CRM
7.4
Lead management
1CRM
10.0
Maximizer CRM
9.4
Email marketing
1CRM
10.0
Maximizer CRM
5.4

CRM Project Management

1CRM
9.5
Maximizer CRM
8.2
Task management
1CRM
9.0
Maximizer CRM
9.4
Billing and invoicing management
1CRM
9.5
Maximizer CRM
6.0
Reporting
1CRM
10.0
Maximizer CRM
9.2

CRM Reporting & Analytics

1CRM
9.5
Maximizer CRM
8.9
Forecasting
1CRM
9.0
Maximizer CRM
9.4
Pipeline visualization
1CRM
9.5
Maximizer CRM
7.8
Customizable reports
1CRM
10.0
Maximizer CRM
9.4

Customization

1CRM
8.6
Maximizer CRM
4.8
Custom fields
1CRM
8.5
Maximizer CRM
6.0
Custom objects
1CRM
8.0
Maximizer CRM
2.0
Scripting environment
1CRM
9.0
Maximizer CRM
5.0
API for custom integration
1CRM
9.0
Maximizer CRM
6.4

Security

1CRM
9.3
Maximizer CRM
10.0
Single sign-on capability
1CRM
9.0
Maximizer CRM
10.0
Role-based user permissions
1CRM
9.5
Maximizer CRM
10.0

Social CRM

1CRM
7.5
Maximizer CRM
5.0
Social data
1CRM
7.0
Maximizer CRM
5.0
Social engagement
1CRM
8.0
Maximizer CRM
5.0

Integrations with 3rd-party Software

1CRM
9.5
Maximizer CRM
4.6
Marketing automation
1CRM
9.0
Maximizer CRM
4.6
Compensation management
1CRM
10.0
Maximizer CRM
4.6

Platform

1CRM
9.0
Maximizer CRM
9.6
Mobile access
1CRM
9.0
Maximizer CRM
9.6

Pros

1CRM

  • Easy to navigate
  • Easy to store and update customer information
Rey Oneal Garcia | TrustRadius Reviewer

Maximizer CRM

  • User-friendly, straightforward menus, and not many hidden attributes that you need to dig deep into.
  • Simple, not at all complicated.
  • Ideal for small to medium size business.
AROOP VACHALI | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

Maximizer CRM

  • It is difficult to look directly in the database for information. This is mainly do to the flexible/customizable nature of the program. Because of this, tables and columns in the database are very generic and low level information can be difficult to find.
  • The ability to remotely sync in with the server and update the data can be very slow, depending on the amount of new data that needs to be pushed from the remote location.
Shayne Froelich | TrustRadius Reviewer

Likelihood to Renew

1CRM

No score
No answers yet
No answers on this topic

Maximizer CRM

Maximizer CRM 10.0
Based on 1 answer
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
Shayne Froelich | TrustRadius Reviewer

Usability

1CRM

1CRM 9.0
Based on 1 answer
There are/is still room for improvement. But overall it delivers what is expected of it.
Rey Oneal Garcia | TrustRadius Reviewer

Maximizer CRM

No score
No answers yet
No answers on this topic

Support Rating

1CRM

1CRM 10.0
Based on 1 answer
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Rey Oneal Garcia | TrustRadius Reviewer

Maximizer CRM

Maximizer CRM 8.0
Based on 2 answers
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
Shayne Froelich | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

Maximizer CRM

We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
Thomas Laut | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Maximizer CRM

  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
Len Masek | TrustRadius Reviewer

Screenshots

1CRM

Maximizer CRM

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

1CRM Editions & Modules

Additional Pricing Details

Maximizer CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$29*

* per user/Month

Maximizer CRM Editions & Modules

On-premise Edition
Business Plus$491
Insights$891
  1. Per User / Month
SaaS Edition
Small Office$291
Business Plus$491
Insights$891
  1. Per User / Month
Additional Pricing Details
All pricing in USD. Monthly no contract subscription option available.

Rating Summary

Likelihood to Recommend

1CRM
9.0
Maximizer CRM
8.0

Likelihood to Renew

1CRM
Maximizer CRM
10.0

Usability

1CRM
9.0
Maximizer CRM

Support Rating

1CRM
10.0
Maximizer CRM
8.0

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