1CRM vs. Maximizer CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.6 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Maximizer CRM
Score 6.7 out of 10
N/A
Maximizer CRM is a customer relationship management (CRM) software built to maximize sales leads and calls.
$29
Per User / Month
Pricing
1CRMMaximizer CRM
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
Small Office
$29
Per User / Month
Business Plus
$49
Per User / Month
Business Plus
$49
Per User / Month
Insights
$89
Per User / Month
Insights
$89
Per User / Month
Offerings
Pricing Offerings
1CRMMaximizer CRM
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$29 per user/Month
Additional DetailsTry 1CRM free for 30 days, no credit card requiredAll pricing in USD. Monthly no contract subscription option available.
More Pricing Information
Features
1CRMMaximizer CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.0
6 Ratings
16% above category average
Maximizer CRM
1.8
5 Ratings
124% below category average
Customer data management / contact management10.06 Ratings1.15 Ratings
Workflow management8.06 Ratings1.14 Ratings
Territory management8.06 Ratings1.14 Ratings
Opportunity management10.06 Ratings1.15 Ratings
Integration with email client (e.g., Outlook or Gmail)9.06 Ratings1.14 Ratings
Contract management8.06 Ratings3.14 Ratings
Quote & order management9.06 Ratings1.13 Ratings
Interaction tracking10.06 Ratings4.05 Ratings
Channel / partner relationship management9.06 Ratings2.15 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
8.7
6 Ratings
15% above category average
Maximizer CRM
1.1
4 Ratings
149% below category average
Case management9.06 Ratings1.14 Ratings
Call center management8.06 Ratings1.13 Ratings
Help desk management9.05 Ratings1.13 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
9.0
6 Ratings
17% above category average
Maximizer CRM
1.1
5 Ratings
149% below category average
Lead management9.06 Ratings1.15 Ratings
Email marketing9.06 Ratings1.15 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.7
6 Ratings
14% above category average
Maximizer CRM
1.1
5 Ratings
149% below category average
Task management9.06 Ratings1.15 Ratings
Billing and invoicing management7.06 Ratings1.13 Ratings
Reporting10.06 Ratings1.14 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.7
6 Ratings
14% above category average
Maximizer CRM
1.1
5 Ratings
149% below category average
Forecasting8.06 Ratings1.15 Ratings
Pipeline visualization10.06 Ratings1.15 Ratings
Customizable reports8.06 Ratings1.15 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.0
6 Ratings
6% above category average
Maximizer CRM
1.1
5 Ratings
149% below category average
Custom fields8.06 Ratings1.15 Ratings
Custom objects8.05 Ratings1.04 Ratings
Scripting environment8.05 Ratings1.15 Ratings
API for custom integration8.05 Ratings1.15 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.0
6 Ratings
4% below category average
Maximizer CRM
1.1
5 Ratings
153% below category average
Single sign-on capability8.06 Ratings1.13 Ratings
Role-based user permissions8.06 Ratings1.14 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.5
5 Ratings
15% above category average
Maximizer CRM
1.1
3 Ratings
148% below category average
Social data8.05 Ratings1.13 Ratings
Social engagement9.05 Ratings1.13 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
9.0
5 Ratings
21% above category average
Maximizer CRM
1.0
5 Ratings
152% below category average
Marketing automation9.05 Ratings1.05 Ratings
Compensation management9.05 Ratings1.04 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
3% below category average
Maximizer CRM
1.1
5 Ratings
148% below category average
Mobile access7.24 Ratings1.15 Ratings
Best Alternatives
1CRMMaximizer CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.4 out of 10
Creatio
Creatio
Score 9.4 out of 10
Enterprises
Creatio
Creatio
Score 9.4 out of 10
Creatio
Creatio
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMMaximizer CRM
Likelihood to Recommend
9.0
(6 ratings)
1.1
(5 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
9.0
(5 ratings)
1.0
(1 ratings)
Support Rating
9.9
(4 ratings)
1.0
(2 ratings)
User Testimonials
1CRMMaximizer CRM
Likelihood to Recommend
Converge Technology Solutions
I liked the fact that all the customer data was in one place with easy access. Instead of trying to hunt down specific data points, everyone on our team had access to the data. It was connected to a booking system that we used which was easy to enter orders and keep track of all opportunities.
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Maximizer Services, Inc.
It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet [I think they] aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion. The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...” No customer wants to hear that. [I feel] they tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...” Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund. When I went through their main website again after my experience with Maximizer, I [felt] that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth [in my experience]. This maybe would have been a good CRM in say, 1999. [I think] it’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.
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Pros
Converge Technology Solutions
  • It analysis trade made on the day for the customer.
  • It helps to build product catalog and track information.
  • It manages and stores large amount of very sensitive or private data.
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Maximizer Services, Inc.
  • Shared Calendar
  • Customer Service cases
  • Common database of customer information
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Cons
Converge Technology Solutions
  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
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Maximizer Services, Inc.
  • Handling large data. Maximizer needs to improve on this.
  • Add additional user-friendly shortcuts for the most frequently used functions in the web version.
  • There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
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Likelihood to Renew
Converge Technology Solutions
No answers on this topic
Maximizer Services, Inc.
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
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Usability
Converge Technology Solutions
I give this rating due to ease of usage, data retrieval (which is integral part of my position), reporting and retention of information. I love the fact that we can assign tasks across the team and set targets etc.
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Maximizer Services, Inc.
The CRM didn’t have the capability I expected
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Support Rating
Converge Technology Solutions
Through the usage of 1CRM, customers are satisfied as the work is done easily and fast. So it ensures tracking and ranking client performance, sharing customizable dashboards. It also gives a way to easily see previous transaction and personalize the customer experience. So 1CRM ease our work to analysis and report the commodity sector.
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Maximizer Services, Inc.
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
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Alternatives Considered
Converge Technology Solutions
It's more advanced and interactive to use. And it's cloud based built in latest technology so it's much better for me to use.
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Maximizer Services, Inc.
We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
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Return on Investment
Converge Technology Solutions
  • I'm satisfied with 1crm as it makes us to gain profit.
  • 1crm is used in our whole department which ease to collect data of customers.
  • It makes our job easy to store large amount of information.
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Maximizer Services, Inc.
  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
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ScreenShots

Maximizer CRM Screenshots

Screenshot of Maximizer CRM Logo