What users are saying about
42 Ratings
3 Ratings
42 Ratings
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Score 8.7 out of 100
3 Ratings
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Score 10 out of 100

Likelihood to Recommend

1CRM

Tool is effective for most of the cases in terms of report generations or effective meeting purposes. Calling features and mailer support with predictions options can be used more effectively. Mobile UI support needs to be updated. In most cases it works fine for Android users, but in some cases [it] uses more mobile data which in turn gives mobile users less interest rather than using office systems.
Anonymous | TrustRadius Reviewer

PlanPlus

I would recommend this for businesses that have the time to invest in doing things the right way. Garbage in equals garbage out. If you can get over the somewhat steep learning curve and adopting their process this product would be a good fit. If you are short on time (and maybe cash) you may want to look for a simpler and less expensive solution.
James DiPilla | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
8.6
PlanPlus
8.6
Customer data management / contact management
1CRM
8.7
PlanPlus
10.0
Workflow management
1CRM
9.0
PlanPlus
9.0
Territory management
1CRM
8.5
PlanPlus
7.0
Opportunity management
1CRM
8.9
PlanPlus
10.0
Integration with email client (e.g., Outlook or Gmail)
1CRM
8.5
PlanPlus
10.0
Contract management
1CRM
7.8
PlanPlus
7.0
Quote & order management
1CRM
8.9
PlanPlus
5.0
Interaction tracking
1CRM
8.7
PlanPlus
10.0
Channel / partner relationship management
1CRM
7.9
PlanPlus
9.0

Customer Service & Support

1CRM
8.6
PlanPlus
9.0
Case management
1CRM
8.7
PlanPlus
9.0
Call center management
1CRM
9.0
PlanPlus
9.0
Help desk management
1CRM
8.3
PlanPlus
9.0

Marketing Automation

1CRM
9.2
PlanPlus
10.0
Lead management
1CRM
9.2
PlanPlus
10.0
Email marketing
1CRM
9.2
PlanPlus
10.0

CRM Project Management

1CRM
9.0
PlanPlus
9.7
Task management
1CRM
8.7
PlanPlus
10.0
Billing and invoicing management
1CRM
8.7
PlanPlus
9.0
Reporting
1CRM
9.5
PlanPlus
10.0

CRM Reporting & Analytics

1CRM
9.1
PlanPlus
9.7
Forecasting
1CRM
8.8
PlanPlus
10.0
Pipeline visualization
1CRM
9.3
PlanPlus
10.0
Customizable reports
1CRM
9.2
PlanPlus
9.0

Customization

1CRM
8.3
PlanPlus
8.5
Custom fields
1CRM
8.3
PlanPlus
10.0
Custom objects
1CRM
8.7
PlanPlus
9.0
Scripting environment
1CRM
8.3
PlanPlus
8.0
API for custom integration
1CRM
7.9
PlanPlus
7.0

Security

1CRM
9.0
PlanPlus
7.0
Single sign-on capability
1CRM
8.8
PlanPlus
6.0
Role-based user permissions
1CRM
9.3
PlanPlus
8.0

Social CRM

1CRM
8.6
PlanPlus
8.0
Social data
1CRM
8.5
PlanPlus
8.0
Social engagement
1CRM
8.7
PlanPlus
8.0

Integrations with 3rd-party Software

1CRM
7.7
PlanPlus
9.5
Marketing automation
1CRM
7.5
PlanPlus
10.0
Compensation management
1CRM
7.8
PlanPlus
9.0

Platform

1CRM
7.2
PlanPlus
8.0
Mobile access
1CRM
7.2
PlanPlus
8.0

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

PlanPlus

  • Weekly and Monthly Planner is very productive.
  • Task Delegation and Pipeline Tracker are easy to use and efficient.
  • Goal Planning helped us as well to identify our chances.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Cons

1CRM

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Puneet Madan | TrustRadius Reviewer

PlanPlus

  • When it came time to move on due to larger issues the friendliness was not there from the account reps. We did not leave due to them, but due to our growth and need for more.
  • The inability to make personalized the labels for our insurance terms.
Jim Grauel, Jr. | TrustRadius Reviewer

Usability

1CRM

1CRM 8.7
Based on 3 answers
There are/is still room for improvement. But overall it delivers what is expected of it.
Rey Oneal Garcia | TrustRadius Reviewer

PlanPlus

PlanPlus 8.0
Based on 1 answer
It's great once you get the hang of it. I feel like it could be cleaned up a little. Some elements could be moved around or hidden. Overall it's a solid UI
James DiPilla | TrustRadius Reviewer

Support Rating

1CRM

1CRM 9.3
Based on 3 answers
Support is effective and overall give user a good experience. Tool is simple so that this can be used by new people in organizations. This does not give [us] complex problems or hurdles when compared to other CRM's.
Anonymous | TrustRadius Reviewer

PlanPlus

PlanPlus 10.0
Based on 1 answer
There are some cases where we just need something simple to get the job done. In our case, we needed a solution with a lot features for our complex setup. A lot of CRMs fell short. PlanPlus Online didn't. They had everything we needed. We didn't have to rely on multiple disparate solutions, and it was within our budget.
James DiPilla | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

PlanPlus

PlanPlus Online is much nicer than Salesforce and also much faster.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Return on Investment

1CRM

  • It increases our sales.
  • It increases our output.
  • It provides us reports for analysing data.
  • It's having a positive outline.
Puneet Madan | TrustRadius Reviewer

PlanPlus

  • Better lead management
  • Increased lead efficiencies with drip programs
Jim Grauel, Jr. | TrustRadius Reviewer

Screenshots

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

1CRM Editions & Modules

Additional Pricing Details

PlanPlus

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1,500*

* Up to 12 hours of Account Configuration Assistance Setup Include: Provision accounts and licenses (1hr), Kick-off Call (1 hr), and 10 additional hours of account configuration assistance to be used toward the following items, as needed by customers internal administrator: User Setup, Record Access, & Personal Preferences; Data Migration; Custom Fields & Page Layouts; Web-forms & Surveys; Views & Reports; Standard Sales Processes; Project Templates. Exact accomplishments may vary from this list based on Administrator's skills and requirements.

PlanPlus Editions & Modules

Edition
PlanPlus Online Planner Edition$69.991
PlanPlus Online Professional Edition$34.992
PlanPlus Online Business Edition$199.993
  1. Per/Year
  2. Per User per Month
  3. per 5 users/per month
Additional Pricing Details

Rating Summary

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