What users are saying about
37 Ratings
2 Ratings
37 Ratings
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Score 7.8 out of 100
2 Ratings
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Score 7 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

PlanPlus

PlanPlus Online is great to split regional sales activities. PlanPlus Online is great in office environments but difficult to use on the road.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
PlanPlus
7.2
Customer data management / contact management
1CRM
9.0
PlanPlus
8.0
Workflow management
1CRM
9.0
PlanPlus
7.0
Territory management
1CRM
9.0
PlanPlus
9.0
Opportunity management
1CRM
10.0
PlanPlus
6.0
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
PlanPlus
6.0
Contract management
1CRM
7.0
PlanPlus
7.0
Quote & order management
1CRM
10.0
PlanPlus
7.0
Interaction tracking
1CRM
9.0
PlanPlus
7.0
Channel / partner relationship management
1CRM
9.0
PlanPlus
8.0

Customer Service & Support

1CRM
9.3
PlanPlus
7.0
Case management
1CRM
10.0
PlanPlus
7.0
Call center management
1CRM
9.0
PlanPlus
8.0
Help desk management
1CRM
9.0
PlanPlus
6.0

Marketing Automation

1CRM
10.0
PlanPlus
6.5
Lead management
1CRM
10.0
PlanPlus
6.0
Email marketing
1CRM
10.0
PlanPlus
7.0

CRM Project Management

1CRM
9.7
PlanPlus
6.7
Task management
1CRM
9.0
PlanPlus
6.0
Billing and invoicing management
1CRM
10.0
PlanPlus
7.0
Reporting
1CRM
10.0
PlanPlus
7.0

CRM Reporting & Analytics

1CRM
9.0
PlanPlus
7.4
Forecasting
1CRM
8.0
PlanPlus
8.0
Pipeline visualization
1CRM
9.0
PlanPlus
7.0
Customizable reports
1CRM
10.0
PlanPlus
7.0

Customization

1CRM
8.5
PlanPlus
7.3
Custom fields
1CRM
8.0
PlanPlus
7.0
Custom objects
1CRM
8.0
PlanPlus
7.0
Scripting environment
1CRM
9.0
PlanPlus
8.0
API for custom integration
1CRM
9.0
PlanPlus
7.0

Security

1CRM
8.5
PlanPlus
7.0
Single sign-on capability
1CRM
8.0
PlanPlus
6.0
Role-based user permissions
1CRM
9.0
PlanPlus
8.0

Social CRM

1CRM
7.5
PlanPlus
7.0
Social data
1CRM
7.0
PlanPlus
7.0
Social engagement
1CRM
8.0
PlanPlus
7.0

Integrations with 3rd-party Software

1CRM
9.5
PlanPlus
7.0
Marketing automation
1CRM
9.0
PlanPlus
7.0
Compensation management
1CRM
10.0
PlanPlus
7.0

Platform

1CRM
9.0
PlanPlus
6.0
Mobile access
1CRM
9.0
PlanPlus
6.0

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

PlanPlus

  • Drip marketing
  • Great customer service, Heather and Danielle were phenomenal!
  • Relatively easy to use, learn and personalize.
Jim Grauel, Jr. | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

PlanPlus

  • The synching did not always work well, especially for people on the road in remote areas.
  • Offline handling needs to be easier and faster.
  • Very complex CRM.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

PlanPlus

Initially went with PlanPlus Online due to cost and ease of getting started, plus the team was extremely accessible. Once we grew and saw the value of the CRM we switched the whole company over to Salesforce so we could integrate all of our systems into one.
Jim Grauel, Jr. | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

PlanPlus

  • Good ROI on our international team.
  • Very good to track records and faster sales success when discipline is followed.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Screenshots

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

1CRM Editions & Modules

Additional Pricing Details

PlanPlus

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1,500*

* Up to 12 hours of Account Configuration Assistance Setup Include: Provision accounts and licenses (1hr), Kick-off Call (1 hr), and 10 additional hours of account configuration assistance to be used toward the following items, as needed by customers internal administrator: User Setup, Record Access, & Personal Preferences; Data Migration; Custom Fields & Page Layouts; Web-forms & Surveys; Views & Reports; Standard Sales Processes; Project Templates. Exact accomplishments may vary from this list based on Administrator's skills and requirements.

PlanPlus Editions & Modules

Edition
PlanPlus Online Planner Edition$69.991
PlanPlus Online Professional Edition$34.992
PlanPlus Online Business Edition$199.993
  1. Per/Year
  2. Per User per Month
  3. per 5 users/per month
Additional Pricing Details

Rating Summary

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