1CRM vs. PlanPlus Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.0 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
PlanPlus
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
PlanPlus Online is planning and organization software that integrates productivity tools into a complete customer relationship management solution.
$34.99
Per User per Month
Pricing
1CRMPlanPlus Online
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
PlanPlus Online Professional Edition
$34.99
Per User per Month
PlanPlus Online Planner Edition
$69.99
Per/Year
PlanPlus Online Business Edition
$199.99
per 5 users/per month
Offerings
Pricing Offerings
1CRMPlanPlus
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$1,500 Up to 12 hours of Account Configuration Assistance Setup Include: Provision accounts and licenses (1hr), Kick-off Call (1 hr), and 10 additional hours of account configuration assistance to be used toward the following items, as needed by customers internal administrator: User Setup, Record Access, & Personal Preferences; Data Migration; Custom Fields & Page Layouts; Web-forms & Surveys; Views & Reports; Standard Sales Processes; Project Templates. Exact accomplishments may vary from this list based on Administrator's skills and requirements.
Additional DetailsTry 1CRM free for 30 days, no credit card required
More Pricing Information
Features
1CRMPlanPlus Online
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.8
5 Ratings
24% above category average
PlanPlus Online
8.6
3 Ratings
11% above category average
Customer data management / contact management9.95 Ratings10.03 Ratings
Workflow management9.85 Ratings9.03 Ratings
Territory management9.75 Ratings7.03 Ratings
Opportunity management9.95 Ratings10.03 Ratings
Integration with email client (e.g., Outlook or Gmail)9.45 Ratings10.03 Ratings
Contract management9.65 Ratings7.03 Ratings
Quote & order management9.95 Ratings5.02 Ratings
Interaction tracking9.95 Ratings10.03 Ratings
Channel / partner relationship management9.75 Ratings9.03 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
26% above category average
PlanPlus Online
9.0
3 Ratings
18% above category average
Case management9.85 Ratings9.03 Ratings
Call center management10.05 Ratings9.03 Ratings
Help desk management9.14 Ratings9.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
PlanPlus Online
10.0
3 Ratings
28% above category average
Lead management8.15 Ratings10.03 Ratings
Email marketing8.05 Ratings10.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
13% above category average
PlanPlus Online
9.7
3 Ratings
24% above category average
Task management9.05 Ratings10.03 Ratings
Billing and invoicing management8.35 Ratings9.02 Ratings
Reporting8.55 Ratings10.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
10% above category average
PlanPlus Online
9.7
3 Ratings
24% above category average
Forecasting8.35 Ratings10.03 Ratings
Pipeline visualization8.55 Ratings10.03 Ratings
Customizable reports8.45 Ratings9.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
11% above category average
PlanPlus Online
8.5
3 Ratings
11% above category average
Custom fields8.45 Ratings10.03 Ratings
Custom objects9.14 Ratings9.03 Ratings
Scripting environment8.24 Ratings8.02 Ratings
API for custom integration8.34 Ratings7.02 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
2% above category average
PlanPlus Online
7.0
3 Ratings
17% below category average
Single sign-on capability8.45 Ratings6.01 Ratings
Role-based user permissions8.55 Ratings8.03 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
14% above category average
PlanPlus Online
8.0
2 Ratings
9% above category average
Social data8.44 Ratings8.02 Ratings
Social engagement8.54 Ratings8.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
9% above category average
PlanPlus Online
9.5
3 Ratings
28% above category average
Marketing automation8.04 Ratings10.03 Ratings
Compensation management7.64 Ratings9.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
4% below category average
PlanPlus Online
8.0
3 Ratings
6% above category average
Mobile access7.24 Ratings8.03 Ratings
Best Alternatives
1CRMPlanPlus Online
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMPlanPlus Online
Likelihood to Recommend
9.9
(5 ratings)
10.0
(3 ratings)
Usability
9.9
(4 ratings)
8.0
(1 ratings)
Support Rating
9.9
(4 ratings)
10.0
(1 ratings)
User Testimonials
1CRMPlanPlus Online
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Read full review
PlanPlusOnline
I would recommend this for businesses that have the time to invest in doing things the right way. Garbage in equals garbage out. If you can get over the somewhat steep learning curve and adopting their process this product would be a good fit. If you are short on time (and maybe cash) you may want to look for a simpler and less expensive solution.
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Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
Read full review
PlanPlusOnline
  • Weekly and Monthly Planner is very productive.
  • Task Delegation and Pipeline Tracker are easy to use and efficient.
  • Goal Planning helped us as well to identify our chances.
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Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Read full review
PlanPlusOnline
  • When it came time to move on due to larger issues the friendliness was not there from the account reps. We did not leave due to them, but due to our growth and need for more.
  • The inability to make personalized the labels for our insurance terms.
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Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
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PlanPlusOnline
It's great once you get the hang of it. I feel like it could be cleaned up a little. Some elements could be moved around or hidden. Overall it's a solid UI
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Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
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PlanPlusOnline
There are some cases where we just need something simple to get the job done. In our case, we needed a solution with a lot features for our complex setup. A lot of CRMs fell short. PlanPlus Online didn't. They had everything we needed. We didn't have to rely on multiple disparate solutions, and it was within our budget.
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Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
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PlanPlusOnline
PlanPlus Online is much nicer than Salesforce and also much faster.
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Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
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PlanPlusOnline
  • Better lead management
  • Increased lead efficiencies with drip programs
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ScreenShots

PlanPlus Screenshots

Screenshot of Mobile interface on iPadScreenshot of Mobile interface on iPhoneScreenshot of Desktop browser interfaceScreenshot of Another screenshot of desktop browser interface