What users are saying about

1Password vs Self Service Reset Password Management

1Password
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Top Rated
60 Ratings
Self Service Reset Password Management
3 Ratings

1Password

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Top Rated
60 Ratings
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Score 9 out of 101

Based on 60 reviews and ratings

Self Service Reset Password Management

3 Ratings
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Score 9.4 out of 101

Based on 3 reviews and ratings

Likelihood to Recommend

1Password

1Password should be used to store any information securely, including logins/passwords, credit card and bank information, drivers licenses, software licenses, notes and documents, and many other things. You shouldn't really use the same password for multiple sites, and 1Password is great for generating random passwords, storing them, and making them easy to retrieve. The group plans work great for sharing information between people as well. It really works best on a Mac. I've used 1Password on Windows a bit, and it works just fine, but it doesn't seem to work as well as on the Mac.

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Nate Dillon
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Self Service Reset Password Management

It's a great tool for limiting (eliminating) calls to your IT department or Help Desk to assist with Windows Login issues. For organizations that don't mind having a dedicated onsite or hosted server to provide this type of service its a great tool to have implemented in the environment.

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Verified User
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Pros

1Password

  • 1Password works very well across all popular platforms, including desktop and mobile apps, as well as various web browser integrations, providing a convenient and consistent method to access your logins and passwords no matter what device you're currently using.
  • 1Password provides a powerful, yet straightforward, mechanism for the creation of strong passwords of varying lengths and criteria: if you normally use 24-character passwords but your latest account can only support 16-character lengths, just tweak the password length slider. If your latest account forces you to use special characters, just toggle the checkbox to ensure that need is met.
  • 1Password supports Apple Touch ID on iOS and MacOS, and Face ID on iOS, allowing authorized users secure, but easy, access to their credentials, and obviating the need for frequent typing out of long passphrases.
  • 1Password continues to provide iterative updates to their products which ensure ever-improving auto-fill integrations with website logins and mobile app logins.

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Benjamin Plotkin
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Self Service Reset Password Management

  • It provides ease of use in assisting end users with login issues.
  • Provides self-service when passwords or account assistance is needed.

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Verified User
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Cons

1Password

  • More often than we'd like, the autofill doesn't work on some websites (Marriott on desktop and American Airlines on mobile are two super common and annoying ones). However, most of the time it does work perfectly.

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Verified User
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Self Service Reset Password Management

  • The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial.
  • Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful.

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Verified User
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Usability

1Password

1Password 10.0
Based on 1 answer
The 1Password app design is top notch, much better than a couple other password managers I've looked at. The app and service are very flexible, allowing for many different types of data storage. The browser extensions generally work very well, allowing for easy access to login information while using pretty much any modern web browser.

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Nate Dillon
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Self Service Reset Password Management

No score
No answers yet
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Support

1Password

1Password 10.0
Based on 1 answer
I haven't had a lot of issues with 1Password in the past, but I have browsed the 1Password support forums a bit when I have needed an answer for something. The support staff seems to be very responsive. They seem to respond to pretty much everything posted in the support forums.

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Nate Dillon
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Self Service Reset Password Management

No score
No answers yet
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Alternatives Considered

1Password

I prefer the autofill function of 1Password to Keeper. 1Password also also detects when you use a password and prompts you to save it to 1Password, where Keeper does not. The two functions alone are a huge time saver for me.

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Tracy Beers
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Self Service Reset Password Management

There were no other services that we had the opportunity to compare this to. It seemed to be one of a kind product aside from using some type of biometrics solution.

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Verified User
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Return on Investment

1Password

  • 1Password has enable me to give my clients piece of mind that their passwords are secure which has enabled me to do more business with them.

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Tracy Beers
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Self Service Reset Password Management

  • It has helped us reduce cost on the amount of time spent on assisting users with Windows Login issues.
  • A decreased number of calls to our Help Desk allowing for IT to work on bigger tasks.

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Verified User
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Pricing Details

1Password

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Self Service Reset Password Management

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

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