1Password vs Self Service Reset Password Management

• 1Password's Watchtower service is a real value add - 1Password monitors the security news for evidence of security breaches containing your credentials and alerts you if you have been impacted. That is a huge value as it enables you to get out in front of a security breach and be proactive in protecting yourself.
• 1Password's core strength is that it makes it easy to practice good security hygiene by using strong, unique passwords for each site you interact with. This is something that all password managers do now, but offering an easy experience is key.
• 1Password's password sharing features makes it easy to share team credentials with other team members, and to decide who amongst the team gets access to the designated credentials.

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• It provides ease of use in assisting end users with login issues.
• Provides self-service when passwords or account assistance is needed.

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• The automatic name generation for a saved login is sometimes redundant, if the site's title is improperly written
• Sometimes random logins pop up and I have to choose manually, which is tedious sometimes.
• I would love to be able to pin or star frequently used logins, when I have multiple logins to a site.

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• The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial.
• Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful.

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• Time savings - I don't spend much (hardly any, actually) time looking up passwords anymore.
• Security - A lack of it can be costly for any company, am I right?
• Mobility - even when working from home, or at a coffee shop, my secure data is always in my pocket. This gives me the flexibility I need to do my job well, even when unforeseen circumstances like the kids getting sick take me away from my primary work environment.

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• It has helped us reduce cost on the amount of time spent on assisting users with Windows Login issues.
• A decreased number of calls to our Help Desk allowing for IT to work on bigger tasks.

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