What users are saying about
1Password
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Top Rated
174 Ratings
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Based on 174 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 4 reviews and ratings
Attribute Ratings
- Self Service Reset Password Management is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.2
1Password
82%
46 Ratings

9.0
Self Service Reset Password Management
90%
1 Rating
Likelihood to Renew
10.0
1Password
100%
2 Ratings

Self Service Reset Password Management
N/A
0 Ratings
Usability
10.0
1Password
100%
1 Rating

Self Service Reset Password Management
N/A
0 Ratings
Support Rating
8.7
1Password
87%
33 Ratings

Self Service Reset Password Management
N/A
0 Ratings
Likelihood to Recommend
1Password
I've described how I use it to manage confidential client logins for the websites I develop for them. Every site has a myriad of things that need logins - from setting up their domain name and hosting, to building the WordPress site, to getting them set up with email and maintaining their sites. When I need to provide IT support to our staff, I have my phone right there to log in to their computers to address the issues. When I want to order cookies from Amazon or check my home's security camera settings, it's there for personal needs as well.There are sharing features that I haven't explored enough to be comfortable with setting up for staff. They may be just great, but it is a place where I personally don't make use of the program.

Verified User
Vice-President in Corporate
Media Production Company, 1-10 employeesSelf Service Reset Password Management
It's a great tool for limiting (eliminating) calls to your IT department or Help Desk to assist with Windows Login issues. For organizations that don't mind having a dedicated onsite or hosted server to provide this type of service its a great tool to have implemented in the environment.

Verified User
C-Level Executive in Information Technology
Financial Services Company, 201-500 employeesPros
1Password
- 1Password's Watchtower service is a real value add - 1Password monitors the security news for evidence of security breaches containing your credentials and alerts you if you have been impacted. That is a huge value as it enables you to get out in front of a security breach and be proactive in protecting yourself.
- 1Password's core strength is that it makes it easy to practice good security hygiene by using strong, unique passwords for each site you interact with. This is something that all password managers do now, but offering an easy experience is key.
- 1Password's password sharing features makes it easy to share team credentials with other team members, and to decide who amongst the team gets access to the designated credentials.

Verified User
Engineer in Research & Development
Pharmaceuticals Company, 5001-10,000 employeesSelf Service Reset Password Management
- It provides ease of use in assisting end users with login issues.
- Provides self-service when passwords or account assistance is needed.

Verified User
C-Level Executive in Information Technology
Financial Services Company, 201-500 employeesCons
1Password
- 1Password is so secure, that it lacks a self-managed "forget your password" functionality which means that as a manager, I have to approve password resets which may slow down some users.
- On Chrome, the extension sometimes stops working when the browser is updated.
Director of Operations
KoombeaInformation Technology & Services, 51-200 employees
Self Service Reset Password Management
- The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial.
- Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful.

Verified User
C-Level Executive in Information Technology
Financial Services Company, 201-500 employeesPricing Details
1Password
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
1Password Editions & Modules
Edition
Teams | $3.991 |
---|---|
Business | $7.991 |
Enterprise | Custom Pricing |
1Password | $2.993 |
1Password Families | $4.993 |
- per user/per month
- none
- per month
Additional Pricing Details
—Self Service Reset Password Management
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Self Service Reset Password Management Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
1Password
1Password 10.0
Based on 2 answers
Its simplicity and vast functionality provide a solution to a former pain point for our organization. As long as 1P exists, we'll be customers.
Founder
Tech HavenEntertainment, 1-10 employees
Self Service Reset Password Management
No score
No answers yet
No answers on this topic
Usability
1Password
1Password 10.0
Based on 1 answer
The 1Password app design is top notch, much better than a couple other password managers I've looked at. The app and service are very flexible, allowing for many different types of data storage. The browser extensions generally work very well, allowing for easy access to login information while using pretty much any modern web browser.
Front-End Web Developer, Office of Mediated Education
Kansas State UniversityHigher Education, 5001-10,000 employees
Self Service Reset Password Management
No score
No answers yet
No answers on this topic
Support Rating
1Password
1Password 8.7
Based on 33 answers
I have never had any issues with 1Password and they have always been able to answer my questions adequately resolve my issues. Furthermore, they have a robust peer forum that can be accessed. They have helpful "Get to know Apps", videos and many articles to assist in the process of using the product.
CEO (Chief Executive Officer)
Psychwest, Clinical & Forensic Psychology, Inc.Mental Health Care, 11-50 employees
Self Service Reset Password Management
No score
No answers yet
No answers on this topic
Alternatives Considered
1Password
Outside of 1Password, we used built-in browser password managers (Chrome, FireFox) to keep track of multiple different passwords. While this was fine, it did not allow for a scalable solution which we could easily use across the organization. We found 1Password to be a superior solution which allows for us to accomplish keeping track of multiple passwords in a more effective way.

Verified User
Engineer in Research & Development
Semiconductors Company, 10,001+ employeesSelf Service Reset Password Management
There were no other services that we had the opportunity to compare this to. It seemed to be one of a kind product aside from using some type of biometrics solution.

Verified User
C-Level Executive in Information Technology
Financial Services Company, 201-500 employeesReturn on Investment
1Password
- It saves time, and time is a very expensive resource.
- The account details and the sensitive business information in safe behind the 1Password encoding, while staying accessible to stakeholders
- The password generation is a secure and quick way to help employees register new services on their own.

Verified User
Manager in Marketing
Marketing and Advertising Company, 1-10 employeesSelf Service Reset Password Management
- It has helped us reduce cost on the amount of time spent on assisting users with Windows Login issues.
- A decreased number of calls to our Help Desk allowing for IT to work on bigger tasks.

Verified User
C-Level Executive in Information Technology
Financial Services Company, 201-500 employees