What users are saying about
Top Rated
203 Ratings
27 Ratings
Top Rated
203 Ratings
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Score 9 out of 100
27 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • Symantec VIP is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.3

1Password

83%
47 Ratings
8.5

Symantec VIP

85%
12 Ratings

Likelihood to Renew

10.0

1Password

100%
3 Ratings

Symantec VIP

N/A
0 Ratings

Usability

10.0

1Password

100%
1 Rating

Symantec VIP

N/A
0 Ratings

Support Rating

8.7

1Password

87%
33 Ratings
9.0

Symantec VIP

90%
2 Ratings

Likelihood to Recommend

1Password (AgileBits, Inc)

I've described how I use it to manage confidential client logins for the websites I develop for them. Every site has a myriad of things that need logins - from setting up their domain name and hosting, to building the WordPress site, to getting them set up with email and maintaining their sites. When I need to provide IT support to our staff, I have my phone right there to log in to their computers to address the issues. When I want to order cookies from Amazon or check my home's security camera settings, it's there for personal needs as well. There are sharing features that I haven't explored enough to be comfortable with setting up for staff. They may be just great, but it is a place where I personally don't make use of the program.
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Broadcom

It is very well appropriate for companies, especially larger companies, to improve the security of using the email address or logging in the company websites which are highly confidential. This can track the employee's activities and used devices easier than just simply relying on the email and password authentication or being strict in the devices' MAC address. For me, using Symantec VIP can be a hassle if it is back to the office setup since all of the devices there are well observed and tracked so there is little to no use in using additional security like this one.
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Pros

1Password (AgileBits, Inc)

  • 1Password's Watchtower service is a real value add - 1Password monitors the security news for evidence of security breaches containing your credentials and alerts you if you have been impacted. That is a huge value as it enables you to get out in front of a security breach and be proactive in protecting yourself.
  • 1Password's core strength is that it makes it easy to practice good security hygiene by using strong, unique passwords for each site you interact with. This is something that all password managers do now, but offering an easy experience is key.
  • 1Password's password sharing features makes it easy to share team credentials with other team members, and to decide who amongst the team gets access to the designated credentials.
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Broadcom

  • The UI is intuitive and simple to use and navigate. When generating a secure token to be used for VPN access, all the navigation is clear and intuitive. There is no confusion when our users use Symantec VIP.
  • Every generated token expires after 30-60 seconds, thus providing an extra layer of security and reducing any risk of someone re-using a token or pin to gain unauthorized access into our system.
  • The app is super responsive and has no lag and little to no latency. Everything loads quickly and is super speedy.
  • Our department can opt for a 6 digit code which we can use while logging in on different sites and SSO access can be easily set up and achieved with this tool.
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Cons

1Password (AgileBits, Inc)

  • 1Password is so secure, that it lacks a self-managed "forget your password" functionality which means that as a manager, I have to approve password resets which may slow down some users.
  • On Chrome, the extension sometimes stops working when the browser is updated.
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Broadcom

  • when setting a token to a phone call, the phone calls often take a minute + to call the user.
  • When Symantec's VIP app is removed or reinstalled on a phone, the credential ID will change, and that dictates a call to the helpdesk to allow the user access.
  • Temporary security codes while handy, must be set to expire immediately to stay secure.
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Pricing Details

1Password

Starting Price

$0

Editions & Modules

1Password editions and modules pricing
EditionModules
Teams$3.991
Business$7.992
EnterpriseCustom Pricing3
1Password$2.994
1Password Families$4.995

Footnotes

  1. per user/per month
  2. per user/per month
  3. none
  4. per month
  5. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Symantec VIP

Starting Price

Editions & Modules

Symantec VIP editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    1Password (AgileBits, Inc)

    Its simplicity and vast functionality provide a solution to a former pain point for our organization. As long as 1P exists, we'll be customers.
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    Broadcom

    No answers on this topic

    Usability

    1Password (AgileBits, Inc)

    The 1Password app design is top notch, much better than a couple other password managers I've looked at. The app and service are very flexible, allowing for many different types of data storage. The browser extensions generally work very well, allowing for easy access to login information while using pretty much any modern web browser.
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    Broadcom

    No answers on this topic

    Support Rating

    1Password (AgileBits, Inc)

    I have never had any issues with 1Password and they have always been able to answer my questions adequately resolve my issues. Furthermore, they have a robust peer forum that can be accessed. They have helpful "Get to know Apps", videos and many articles to assist in the process of using the product.
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    Broadcom

    Great vendor support, along with a great product solution
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    Alternatives Considered

    1Password (AgileBits, Inc)

    Outside of 1Password, we used built-in browser password managers (Chrome, FireFox) to keep track of multiple different passwords. While this was fine, it did not allow for a scalable solution which we could easily use across the organization. We found 1Password to be a superior solution which allows for us to accomplish keeping track of multiple passwords in a more effective way.
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    Broadcom

    Duo is good but Symantec VIP really takes the cake. Both Symantec VIP and Duo Security are used as a two factor application but Symantec VIP also allows you to use physical tokens. Some of our users prefer those over their phones and we can easily leverage Symantec VIP for that.
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    Return on Investment

    1Password (AgileBits, Inc)

    • It saves time, and time is a very expensive resource.
    • The account details and the sensitive business information in safe behind the 1Password encoding, while staying accessible to stakeholders
    • The password generation is a secure and quick way to help employees register new services on their own.
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    Broadcom

    • It was as easy to implement and manage as promised, so that definitely saved us time and frustration.
    • It allowed us to improve on our existing PHI and PII security measures.
    • Allowing secure access from remote locations, especially smart phones, was a huge plus.
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