What users are saying about
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Top Rated
86 Ratings
10 Ratings

1Password

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Top Rated
86 Ratings
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Score 9.1 out of 100
10 Ratings
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Score 8 out of 100

Likelihood to Recommend

1Password

  • When having to memorize passwords, 1Password gets rid of this by just leveraging a single Password (thus the name) and then letting it decide the password/passphrase to use. It integrates well into sign up flows so that there's no excuse not to use it always to generate new passwords.
  • When I want to share credit card information so that other people from my teams can use it to make online purchases.
  • When having a single seat/account that needs to be shared across people due to heavy rotation.
  • When the sign-up process has very complex password rules.
Jose F. Gomez | TrustRadius Reviewer

Symantec VIP

Symantec VIP is well suited for enterprise institutions, like our own, managing a wide range of devices and wanting to provide their users with an extra layer of security. Being able to have 2-factor authentication with a unique pin was key for us and this would be well suited for any organization that holds sensitive information like, in our case, student records. They have great support and getting issues resolved does not take much time, a quick call to support usually straightens issues out.
Anonymous | TrustRadius Reviewer

Pros

1Password

  • 1Password's Watchtower service is a real value add - 1Password monitors the security news for evidence of security breaches containing your credentials and alerts you if you have been impacted. That is a huge value as it enables you to get out in front of a security breach and be proactive in protecting yourself.
  • 1Password's core strength is that it makes it easy to practice good security hygiene by using strong, unique passwords for each site you interact with. This is something that all password managers do now, but offering an easy experience is key.
  • 1Password's password sharing features makes it easy to share team credentials with other team members, and to decide who amongst the team gets access to the designated credentials.
Anonymous | TrustRadius Reviewer

Symantec VIP

  • The 2-step verification process is easy to use.
  • The app is easy to install and set up with IT.
  • Symantec VIP ensures the right person is accessing the data.
Anonymous | TrustRadius Reviewer

Cons

1Password

  • The automatic name generation for a saved login is sometimes redundant, if the site's title is improperly written
  • Sometimes random logins pop up and I have to choose manually, which is tedious sometimes.
  • I would love to be able to pin or star frequently used logins, when I have multiple logins to a site.
Anonymous | TrustRadius Reviewer

Symantec VIP

  • Some users have reported issues when adding new devices
  • One user said that they had problems with legacy product support
  • I have experienced slight data lag, but not very often.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

1Password

1Password 10.0
Based on 1 answer
It's work for years and seems like it will continue to do so.
Adam O'Connor | TrustRadius Reviewer

Symantec VIP

No score
No answers yet
No answers on this topic

Usability

1Password

1Password 10.0
Based on 1 answer
The 1Password app design is top notch, much better than a couple other password managers I've looked at. The app and service are very flexible, allowing for many different types of data storage. The browser extensions generally work very well, allowing for easy access to login information while using pretty much any modern web browser.
Nate Dillon | TrustRadius Reviewer

Symantec VIP

No score
No answers yet
No answers on this topic

Support Rating

1Password

1Password 8.6
Based on 18 answers
I have never had any issues with 1Password and they have always been able to answer my questions adequately resolve my issues. Furthermore, they have a robust peer forum that can be accessed. They have helpful "Get to know Apps", videos and many articles to assist in the process of using the product.
Craig West | TrustRadius Reviewer

Symantec VIP

No score
No answers yet
No answers on this topic

Alternatives Considered

1Password

A chief marketplace competitor to 1Password is LastPass. While it is highly regarded and includes some features that 1Password currently doesn't (such as secure sharing), it fell victim to a substantial security breach in 2015, which has made me loathe to reconsider it.Another well-known password manager is Dashlane, which also provides secure sharing, but falls short of 1Password in that it does not provide application password management.1Password is continuously being improved, and the price I pay annually for a family account is more than fair.
Benjamin Plotkin | TrustRadius Reviewer

Symantec VIP

Symantec VIP compares really well to other alternatives but there is no offline token key. This is a features the competitors are starting to offer which makes a difference in the event the user has forgotten their token or there is an issue with the online verification.
Anonymous | TrustRadius Reviewer

Return on Investment

1Password

  • Time savings - I don't spend much (hardly any, actually) time looking up passwords anymore.
  • Security - A lack of it can be costly for any company, am I right?
  • Mobility - even when working from home, or at a coffee shop, my secure data is always in my pocket. This gives me the flexibility I need to do my job well, even when unforeseen circumstances like the kids getting sick take me away from my primary work environment.
Anonymous | TrustRadius Reviewer

Symantec VIP

  • Can connect to our VPN quickly, which helps our users gain access to our local resources remotely even when outside our network.
  • Great support and troubleshooting so implementation was not difficult.
  • Improved our security institution-wide, which leaves us less vulnerable to attacks and sensitive information getting into the wrong hands.
  • Great documentation available for this product so training our IT professionals on how to be admins for this product is not challenging.
Anonymous | TrustRadius Reviewer

Pricing Details

1Password

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec VIP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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