Likelihood to Recommend I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Read full review Each member of our team can choose their own view, so they can see only what is relevant to them. Plus, we can keep track of everyone's progress without bothering them. Our team loves that everyone can have a different view, so they see only what's important to them. In addition, we can keep tabs on everyone's progress without pestering them. The user interface has some nice quality of life features, such as the different views for different members of our team.
Read full review Pros Excellent UI that is easy to use. All features are a breeze. Because of the depth at which it has data, it can be used very well. Its integration with other ERP software is also possible for better analysis. Read full review Easy Projects has a really nice UI. It's really easy [to] work there and make our projects easy to follow. Great support. A few times I had to talk with support about API connections and they answered me quickly and kindly. It's stable. I cannot remember a day when Easy Projects' platform [was] down, so it's really STABLE. Charts and reports are very easy to use Read full review Cons Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure. The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary. We have had to pay for any support on the above issues. Read full review Easy Projects has some problems when it comes to accessing the site via different methods/browsers. It is either very slow or never works on a tablet. It is not smart-phone friendly. And it stopped working for us in Firefox -- all we could use is Safari or Chrome (we are a Mac-based office). Easy Projects' email notifications are overwhelming. I turned them off completely since I was getting messages every time one little detail was added or changed. While the reports are great, they are somewhat hard to pull. It takes a lot of trial and error -- I would not say the reports are an "intuitive area." The biggest by far is what we fondly call "the screen of death." When you mark the last open task associated with a job as complete, a screen pops up that asks if you want to close the overall job, as well. The "yes" field is pre-selected, so if you are overzealous and click through quickly, it automatically closes the job. I don't know why they think this feature is helpful. We have so many staffers that complain they suddenly can't find their open job -- well, it's been marked completed and goes into the archive. Read full review Likelihood to Renew EP is great but could be better. EP has been a wonderful tool within our organization, it has helped us control expenses, resources, and the time needed to invest in each project, however when it comes to presenting reports and details it is a bit weak, there are more tools specialized in data visualization, and it would be good to make some kind of integration between EP and the other market alternatives
Read full review Usability EP is easy to use and adaptable, its menu is intuitive and the design is pleasant.
Read full review Support Rating In my personal experience, I only needed EP support once and the truth is that they attended me very well and very quickly, they helped me with what I needed, it was a question regarding the use of WebServices, they solved my doubt and then they contacted me another agent to verify that everything was resolved and if they could help me with anything else
Read full review Implementation Rating I am really satisfied with the implementation of EP in our organization, since it is a very useful tool in our day-to-day work
Read full review Alternatives Considered 24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
Read full review East Projects integrates with other financial systems such as NetSuite and Compass, which allows a great financial view into the existing and future projects and overall financial health of our resourcing. Other systems, such as
Wrike and MS Projects, just focus on project/task management, whereas this is a one-stop shop. It also allows us to manage internal resources.
Read full review Return on Investment We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect. That said the network issues represent lost hours/money. The added training is also expensive. Read full review Increased team collaboration improved the results significantly, because we managed to reduce the amount of time wasted on unnecessary iterations, therefore reducing costs. The reasonable pricing enabled us to enjoy the service we needed with with less impact on our budget than we've expected. Read full review ScreenShots