What users are saying about
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 17 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 9 reviews and ratings
Feature Set Ratings
- 24SevenOffice ranks higher in 8 feature sets: Customization, Security, Reporting & Analytics, General Ledger and Configurable Accounting, Inventory Management, Order Management, Project Financial Management, Procurement
- Global Shop Solutions ERP Software ranks higher in 2 feature sets: Subledger and Financial Process, Manufacturing
Payroll Management
7.1
24SevenOffice
71%

Global Shop Solutions ERP Software
Feature Set Not Supported
N/A
24SevenOffice ranks higher in 5/5 features
24SevenOffice ranks higher in 5/5 features
Pay calculation
6.7
67%
2 Ratings

N/A
0 Ratings
Benefit plan administration
7.6
76%
2 Ratings

N/A
0 Ratings
Direct deposit files
5.1
51%
2 Ratings

N/A
0 Ratings
Salary revision and increment management
8.6
86%
2 Ratings

N/A
0 Ratings
Reimbursement management
7.4
74%
2 Ratings

N/A
0 Ratings
Customization
7.9
24SevenOffice
79%

4.0
Global Shop Solutions ERP Software
40%
24SevenOffice ranks higher in 2/2 features
24SevenOffice ranks higher in 2/2 features
API for custom integration
9.0
90%
2 Ratings

5.0
50%
1 Rating
Plug-ins
6.7
67%
2 Ratings

3.0
30%
1 Rating
Security
7.0
24SevenOffice
70%

5.0
Global Shop Solutions ERP Software
50%
24SevenOffice ranks higher in 2/2 features
24SevenOffice ranks higher in 2/2 features
Single sign-on capability
6.7
67%
2 Ratings

5.0
50%
1 Rating
Role-based user permissions
7.4
74%
2 Ratings

5.0
50%
2 Ratings
Reporting & Analytics
6.9
24SevenOffice
69%

3.3
Global Shop Solutions ERP Software
33%
24SevenOffice ranks higher in 3/3 features
24SevenOffice ranks higher in 3/3 features
Dashboards
6.7
67%
2 Ratings

4.0
40%
1 Rating
Standard reports
8.0
80%
2 Ratings

3.0
30%
2 Ratings
Custom reports
5.8
58%
2 Ratings

3.0
30%
1 Rating
General Ledger and Configurable Accounting
6.1
24SevenOffice
61%

5.5
Global Shop Solutions ERP Software
55%
24SevenOffice ranks higher in 10/11 features
24SevenOffice ranks higher in 10/11 features
Accounts payable
5.5
55%
2 Ratings

5.0
50%
2 Ratings
Accounts receivable
5.8
58%
2 Ratings

5.0
50%
2 Ratings
Global Financial Support
7.1
71%
2 Ratings

N/A
0 Ratings
Primary and Secondary Ledgers
6.7
67%
2 Ratings

N/A
0 Ratings
Intercompany Accounting
5.5
55%
2 Ratings

N/A
0 Ratings
Localizations
7.4
74%
2 Ratings

N/A
0 Ratings
Journals and Reconciliations
5.7
57%
2 Ratings

8.0
80%
1 Rating
Enterprise Accounting
4.8
48%
2 Ratings

N/A
0 Ratings
Configurable Accounting
7.4
74%
2 Ratings

N/A
0 Ratings
Centralized Rules Framework
5.7
57%
2 Ratings

N/A
0 Ratings
Standardized Processes
5.5
55%
2 Ratings

4.0
40%
1 Rating
Inventory Management
6.8
24SevenOffice
68%

4.0
Global Shop Solutions ERP Software
40%
24SevenOffice ranks higher in 4/4 features
24SevenOffice ranks higher in 4/4 features
Inventory tracking
7.7
77%
2 Ratings

4.0
40%
2 Ratings
Automatic reordering
6.5
65%
2 Ratings

N/A
0 Ratings
Location management
6.7
67%
2 Ratings

N/A
0 Ratings
Manufacturing module
6.1
61%
2 Ratings

N/A
0 Ratings
Order Management
7.6
24SevenOffice
76%

5.3
Global Shop Solutions ERP Software
53%
24SevenOffice ranks higher in 7/7 features
24SevenOffice ranks higher in 7/7 features
Pricing
8.0
80%
2 Ratings

3.0
30%
1 Rating
Order entry
9.0
90%
2 Ratings

5.0
50%
1 Rating
Credit card processing
6.5
65%
2 Ratings

N/A
0 Ratings
Cost of goods sold
8.1
81%
2 Ratings

8.0
80%
1 Rating
Order Orchestration
6.8
68%
2 Ratings

N/A
0 Ratings
End-to-end order visibility
7.9
79%
2 Ratings

N/A
0 Ratings
Order exception Resolution
7.0
70%
2 Ratings

N/A
0 Ratings
Subledger and Financial Process
7.1
24SevenOffice
71%

8.4
Global Shop Solutions ERP Software
84%
24SevenOffice ranks higher in 10/14 features
24SevenOffice ranks higher in 10/14 features
Automated Invoice Processing
8.0
80%
2 Ratings

N/A
0 Ratings
Shared Services Payments
6.7
67%
2 Ratings

N/A
0 Ratings
Billings Management
5.5
55%
2 Ratings

5.0
50%
1 Rating
Customer Receipt Applications
7.7
77%
2 Ratings

N/A
0 Ratings
Customer Collections
7.7
77%
2 Ratings

9.0
90%
1 Rating
Revenue Recognition
7.5
75%
2 Ratings

8.0
80%
1 Rating
Cash Management
9.0
90%
2 Ratings

10.0
100%
1 Rating
Asset Management
5.8
58%
2 Ratings

N/A
0 Ratings
Travel & Expense Management
7.5
75%
2 Ratings

N/A
0 Ratings
Budgetary Control & Encumbrance Accounting
5.5
55%
2 Ratings

N/A
0 Ratings
Period Close
6.7
67%
2 Ratings

10.0
100%
1 Rating
Transactions Tax
8.0
80%
2 Ratings

N/A
0 Ratings
Subledger Reconciliations
6.1
61%
2 Ratings

N/A
0 Ratings
3rd Party Accounting Systems
7.1
71%
2 Ratings

N/A
0 Ratings
Project Financial Management
7.1
24SevenOffice
71%

5.0
Global Shop Solutions ERP Software
50%
24SevenOffice ranks higher in 12/12 features
24SevenOffice ranks higher in 12/12 features
Budgeting and Forecasting
8.4
84%
2 Ratings

N/A
0 Ratings
Project Costing
6.5
65%
2 Ratings

N/A
0 Ratings
Cost Capture
8.6
86%
2 Ratings

N/A
0 Ratings
Capital Project Management
6.1
61%
2 Ratings

N/A
0 Ratings
Customer Invoicing
5.8
58%
2 Ratings

5.0
50%
1 Rating
Customer Contract Compliance
8.6
86%
2 Ratings

N/A
0 Ratings
Project Revenue Recognition
8.0
80%
2 Ratings

N/A
0 Ratings
Project Financial Performance Analysis
7.7
77%
2 Ratings

N/A
0 Ratings
Project Financials Dashboard
5.7
57%
2 Ratings

N/A
0 Ratings
Real-time Financial Reporting
7.0
70%
2 Ratings

N/A
0 Ratings
Embedded Business Intelligence
5.7
57%
2 Ratings

N/A
0 Ratings
Project Planning Collaboration
7.4
74%
2 Ratings

N/A
0 Ratings
Project Execution Management
7.1
24SevenOffice
71%

Global Shop Solutions ERP Software
Feature Set Not Supported
N/A
24SevenOffice ranks higher in 15/15 features
24SevenOffice ranks higher in 15/15 features
Project Planning and Scheduling
8.3
83%
2 Ratings

N/A
0 Ratings
Project Manager Dashboard
7.4
74%
2 Ratings

N/A
0 Ratings
Resource Manager Dashboard
8.0
80%
2 Ratings

N/A
0 Ratings
Task Insight for Project Managers
7.4
74%
2 Ratings

N/A
0 Ratings
Project Manager Mobile Functionality
5.5
55%
2 Ratings

N/A
0 Ratings
Team Member Task Collaboration
6.5
65%
2 Ratings

N/A
0 Ratings
Team Member Mobile Functionality
4.8
48%
2 Ratings

N/A
0 Ratings
Project Candidate Search
6.7
67%
2 Ratings

N/A
0 Ratings
Project Candidate Comparison and Analysis
6.1
61%
2 Ratings

N/A
0 Ratings
Defineable Resource Pools
9.0
90%
1 Rating

N/A
0 Ratings
Defineable Resource Pools
6.5
65%
2 Ratings

N/A
0 Ratings
Talent Profiles
6.7
67%
2 Ratings

N/A
0 Ratings
Real-Time Project Reporting
8.4
84%
2 Ratings

N/A
0 Ratings
Absence Management
8.0
80%
1 Rating

N/A
0 Ratings
Product Lifecycle Management
8.0
80%
1 Rating

N/A
0 Ratings
Grants Management
7.1
24SevenOffice
71%

Global Shop Solutions ERP Software
Feature Set Not Supported
N/A
24SevenOffice ranks higher in 4/4 features
24SevenOffice ranks higher in 4/4 features
Award Lifecycle Management
8.0
80%
2 Ratings

N/A
0 Ratings
Spending Control
6.1
61%
2 Ratings

N/A
0 Ratings
Indirect Cost Management
7.4
74%
2 Ratings

N/A
0 Ratings
Billing
7.1
71%
2 Ratings

N/A
0 Ratings
Procurement
6.6
24SevenOffice
66%

3.0
Global Shop Solutions ERP Software
30%
24SevenOffice ranks higher in 19/19 features
24SevenOffice ranks higher in 19/19 features
Sourcing Team Collaboration
7.7
77%
2 Ratings

N/A
0 Ratings
Sourcing Analysis
7.0
70%
1 Rating

N/A
0 Ratings
Bids Analyzed and Compared
7.0
70%
1 Rating

N/A
0 Ratings
Catalog Shopping E-Commerce for Employees
6.1
61%
2 Ratings

N/A
0 Ratings
Contract Authoring
7.4
74%
2 Ratings

N/A
0 Ratings
Contract Compliance Management
6.1
61%
2 Ratings

N/A
0 Ratings
Contract History
4.8
48%
2 Ratings

N/A
0 Ratings
Contract Renewal Automation
7.6
76%
2 Ratings

N/A
0 Ratings
Contract Repository
6.4
64%
2 Ratings

N/A
0 Ratings
Contract Standardization and Enforcement
5.5
55%
2 Ratings

N/A
0 Ratings
Electronic Signatures
6.5
65%
2 Ratings

N/A
0 Ratings
Invoice Automated Matching
8.4
84%
2 Ratings

3.0
30%
1 Rating
Purchasing Risk and Compliance Management
7.4
74%
2 Ratings

N/A
0 Ratings
Requisitions-to-Purchase Orders Integrated
5.5
55%
2 Ratings

N/A
0 Ratings
Spend Compliance Management
6.4
64%
2 Ratings

N/A
0 Ratings
Supplier Assessment
7.6
76%
2 Ratings

N/A
0 Ratings
Supplier Communication and Collaboration
7.4
74%
2 Ratings

N/A
0 Ratings
Supplier Management
4.8
48%
2 Ratings

N/A
0 Ratings
Supplier Portal
5.5
55%
2 Ratings

N/A
0 Ratings
Risk Management
6.7
24SevenOffice
67%

Global Shop Solutions ERP Software
Feature Set Not Supported
N/A
24SevenOffice ranks higher in 9/9 features
24SevenOffice ranks higher in 9/9 features
Risk Repository
7.0
70%
2 Ratings

N/A
0 Ratings
Control Management
8.0
80%
2 Ratings

N/A
0 Ratings
Control Mapping
4.8
48%
2 Ratings

N/A
0 Ratings
Control Efficiency Assessments
6.7
67%
2 Ratings

N/A
0 Ratings
Automated Control Assessments
7.4
74%
2 Ratings

N/A
0 Ratings
Assessment Capture
5.8
58%
2 Ratings

N/A
0 Ratings
Issue Detection
7.0
70%
2 Ratings

N/A
0 Ratings
Automatic Notification
8.3
83%
2 Ratings

N/A
0 Ratings
Remediation and Certification
4.8
48%
2 Ratings

N/A
0 Ratings
Logistics
6.8
24SevenOffice
68%

Global Shop Solutions ERP Software
Feature Set Not Supported
N/A
24SevenOffice ranks higher in 13/13 features
24SevenOffice ranks higher in 13/13 features
Transportation Planning and Optimization
7.4
74%
2 Ratings

N/A
0 Ratings
Transportation Sourcing Management
5.1
51%
2 Ratings

N/A
0 Ratings
Transportation Process Integration
7.0
70%
1 Rating

N/A
0 Ratings
Transportation Execution Management
7.0
70%
1 Rating

N/A
0 Ratings
Freight Payment Automation
8.6
86%
2 Ratings

N/A
0 Ratings
Trade Management
5.2
52%
2 Ratings

N/A
0 Ratings
Trade Regulatory Compliance Management
7.7
77%
2 Ratings

N/A
0 Ratings
Customs Entry Management
5.5
55%
2 Ratings

N/A
0 Ratings
Customs Document Management
7.4
74%
2 Ratings

N/A
0 Ratings
Customs Document Collaboration
8.0
80%
2 Ratings

N/A
0 Ratings
Fulfillment Management
5.2
52%
2 Ratings

N/A
0 Ratings
Inventory Visibility
9.0
90%
2 Ratings

N/A
0 Ratings
Warehouse Workforce Management
5.0
50%
1 Rating

N/A
0 Ratings
Manufacturing
6.4
24SevenOffice
64%

7.0
Global Shop Solutions ERP Software
70%
24SevenOffice ranks higher in 8/9 features
24SevenOffice ranks higher in 8/9 features
Production Process Design
8.6
86%
2 Ratings

N/A
0 Ratings
Supply Chain Business Flows
6.7
67%
2 Ratings

N/A
0 Ratings
Production Management
7.7
77%
2 Ratings

N/A
0 Ratings
Contracted Manufacturing Management
4.8
48%
2 Ratings

N/A
0 Ratings
Configuration Management
6.1
61%
2 Ratings

N/A
0 Ratings
Work Definition
5.1
51%
2 Ratings

N/A
0 Ratings
Work Execution
7.6
76%
2 Ratings

N/A
0 Ratings
Advanced Fulfillment
6.1
61%
2 Ratings

N/A
0 Ratings
Manufacturing Costs
4.8
48%
2 Ratings

7.0
70%
1 Rating
Supply Chain
7.6
24SevenOffice
76%

Global Shop Solutions ERP Software
Feature Set Not Supported
N/A
24SevenOffice ranks higher in 4/4 features
24SevenOffice ranks higher in 4/4 features
Forecasting
8.0
80%
1 Rating

N/A
0 Ratings
Inventory Planning
9.0
90%
2 Ratings

N/A
0 Ratings
Multi-tier Supply Chain Planning
5.8
58%
2 Ratings

N/A
0 Ratings
Performance Monitoring
7.7
77%
2 Ratings

N/A
0 Ratings
Product Lifecycle Management
7.3
24SevenOffice
73%

Global Shop Solutions ERP Software
Feature Set Not Supported
N/A
24SevenOffice ranks higher in 7/7 features
24SevenOffice ranks higher in 7/7 features
Ideation Management
8.0
80%
2 Ratings

N/A
0 Ratings
Requirements Management
5.5
55%
2 Ratings

N/A
0 Ratings
Proposal Management
4.5
45%
2 Ratings

N/A
0 Ratings
Innovation Portfolio Management
7.0
70%
2 Ratings

N/A
0 Ratings
Product Master Data Management
8.6
86%
2 Ratings

N/A
0 Ratings
Vendor Portal
7.7
77%
2 Ratings

N/A
0 Ratings
Project Portfolio Management
9.6
96%
2 Ratings

N/A
0 Ratings
Attribute Ratings
- 24SevenOffice is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
5.5
24SevenOffice
55%
2 Ratings

4.0
Global Shop Solutions ERP Software
40%
2 Ratings
Likelihood to Recommend
24SevenOffice
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
Global Shop Solutions ERP Software
We need an all-in-one ERP system, and it suits basic needs. If you are looking to utilize reporting or utilize the CRM you will have to learn to format the information you are able to pull to make it manageable and easier to read. This ERP uses a Crystal Reports system that needs to be converted into Excel or another software program to sort and identify anything. There are a lot of advantages and I am sure the issues we are having are because of how our staff is using this system or has set up this system for our needs.

Verified User
Manager in Sales
Plastics Company, 11-50 employeesPros
24SevenOffice
- Excellent UI that is easy to use. All features are a breeze.
- Because of the depth at which it has data, it can be used very well.
- Its integration with other ERP software is also possible for better analysis.

Verified User
Professional in Information Technology
Financial Services Company, 10,001+ employeesGlobal Shop Solutions ERP Software
- We have recently upgraded to the latest version and it moves pretty quick going from screen to screen.
- It is able to capture labor dollars per work order as well as materials to each job well.
- You can track the flow of materials pretty easily.

Verified User
Supervisor in Finance and Accounting
Machinery Company, 501-1000 employeesCons
24SevenOffice
- Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
- The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
- We have had to pay for any support on the above issues.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
Global Shop Solutions ERP Software
- The layout is dated and hard to navigate at times. You need to go into different sections to access functions of the system, which can be confusing - this is one of the largest frustrations we face because we need to search for sections that are not commonly used.
- Updates seem to cause issues with the overall system and it takes several attempts with customer service to get issues resolved. We are behind in our updates because of this. Each update push causes us to shut down because sections then don't work correctly due to patches needing support to completely update them. We were unable to access customer transactions for a good part of the day because of the last update.
- Errors happen more often than not. We have random errors pop up that cause us to have to close out the system in its entirety, losing any work we have done. We need to restart the system and hope other errors don't populate before we can move forward. Calling customer support is not helpful with this, we are told that these errors happen sometimes. There is not a fix.
- Part/Router numbers randomly disappear. The Router/Part number will need to be rebuilt before we can move forward. It's frustrating. Again, customer support can not tell us the root cause of the issue.
- Help section of Global Shop Solutions is not helpful - it has a lot of technical jargon and at times is not easily understood. There are many sections that look to be more IT-based than user-based. Also, there are out of date sections so you might not be able to find what you are looking for. Training modules available for an extra cost.

Verified User
Manager in Sales
Plastics Company, 11-50 employeesPricing Details
24SevenOffice
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Global Shop Solutions ERP Software
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Alternatives Considered
24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.

Verified User
Professional in Information Technology
Financial Services Company, 10,001+ employeesGlobal Shop Solutions ERP Software
This works the best for a manufacturing business. Any other type of business, I would look to other products.

Verified User
Supervisor in Finance and Accounting
Machinery Company, 501-1000 employeesReturn on Investment
24SevenOffice
- We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
- That said the network issues represent lost hours/money.
- The added training is also expensive.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
Global Shop Solutions ERP Software
- We have used the CRM for the last 9 months to support our sales team. Now we can see interactions, followup practices, opportunities and adjustments in one section. This has allowed us to better service our customers and make sure that followup is done.

Verified User
Manager in Sales
Plastics Company, 11-50 employees