15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6 out of 100

Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley | TrustRadius Reviewer

Global Shop Solutions One-System ERP

We need an all-in-one ERP system, and it suits basic needs. If you are looking to utilize reporting or utilize the CRM you will have to learn to format the information you are able to pull to make it manageable and easier to read. This ERP uses a Crystal Reports system that needs to be converted into Excel or another software program to sort and identify anything. There are a lot of advantages and I am sure the issues we are having are because of how our staff is using this system or has set up this system for our needs.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

24SevenOffice
7.2
Global Shop Solutions One-System ERP
Pay calculation
24SevenOffice
6.9
Global Shop Solutions One-System ERP
Benefit plan administration
24SevenOffice
7.5
Global Shop Solutions One-System ERP
Direct deposit files
24SevenOffice
5.4
Global Shop Solutions One-System ERP
Salary revision and increment management
24SevenOffice
8.5
Global Shop Solutions One-System ERP
Reimbursement management
24SevenOffice
7.5
Global Shop Solutions One-System ERP

Customization

24SevenOffice
8.0
Global Shop Solutions One-System ERP
4.0
API for custom integration
24SevenOffice
9.0
Global Shop Solutions One-System ERP
5.0
Plug-ins
24SevenOffice
6.9
Global Shop Solutions One-System ERP
3.0

Security

24SevenOffice
7.2
Global Shop Solutions One-System ERP
5.2
Single sign-on capability
24SevenOffice
6.9
Global Shop Solutions One-System ERP
5.0
Role-based user permissions
24SevenOffice
7.5
Global Shop Solutions One-System ERP
5.4

Reporting & Analytics

24SevenOffice
7.1
Global Shop Solutions One-System ERP
3.4
Dashboards
24SevenOffice
6.9
Global Shop Solutions One-System ERP
4.0
Standard reports
24SevenOffice
8.0
Global Shop Solutions One-System ERP
3.3
Custom reports
24SevenOffice
6.4
Global Shop Solutions One-System ERP
3.0

General Ledger and Configurable Accounting

24SevenOffice
6.4
Global Shop Solutions One-System ERP
5.6
Accounts payable
24SevenOffice
5.9
Global Shop Solutions One-System ERP
5.2
Accounts receivable
24SevenOffice
6.4
Global Shop Solutions One-System ERP
5.2
Global Financial Support
24SevenOffice
7.4
Global Shop Solutions One-System ERP
Primary and Secondary Ledgers
24SevenOffice
6.9
Global Shop Solutions One-System ERP
Intercompany Accounting
24SevenOffice
5.9
Global Shop Solutions One-System ERP
Localizations
24SevenOffice
7.5
Global Shop Solutions One-System ERP
Journals and Reconciliations
24SevenOffice
5.9
Global Shop Solutions One-System ERP
8.0
Enterprise Accounting
24SevenOffice
5.4
Global Shop Solutions One-System ERP
Configurable Accounting
24SevenOffice
7.5
Global Shop Solutions One-System ERP
Centralized Rules Framework
24SevenOffice
5.9
Global Shop Solutions One-System ERP
Standardized Processes
24SevenOffice
5.9
Global Shop Solutions One-System ERP
4.0

Inventory Management

24SevenOffice
7.0
Global Shop Solutions One-System ERP
4.2
Inventory tracking
24SevenOffice
7.9
Global Shop Solutions One-System ERP
4.2
Automatic reordering
24SevenOffice
6.9
Global Shop Solutions One-System ERP
Location management
24SevenOffice
6.9
Global Shop Solutions One-System ERP
Manufacturing module
24SevenOffice
6.4
Global Shop Solutions One-System ERP

Order Management

24SevenOffice
7.8
Global Shop Solutions One-System ERP
5.3
Pricing
24SevenOffice
8.0
Global Shop Solutions One-System ERP
3.0
Order entry
24SevenOffice
9.0
Global Shop Solutions One-System ERP
5.0
Credit card processing
24SevenOffice
6.9
Global Shop Solutions One-System ERP
Cost of goods sold
24SevenOffice
8.4
Global Shop Solutions One-System ERP
8.0
Order Orchestration
24SevenOffice
7.4
Global Shop Solutions One-System ERP
End-to-end order visibility
24SevenOffice
7.6
Global Shop Solutions One-System ERP
Order exception Resolution
24SevenOffice
7.0
Global Shop Solutions One-System ERP

Subledger and Financial Process

24SevenOffice
7.3
Global Shop Solutions One-System ERP
8.4
Automated Invoice Processing
24SevenOffice
8.0
Global Shop Solutions One-System ERP
Shared Services Payments
24SevenOffice
6.9
Global Shop Solutions One-System ERP
Billings Management
24SevenOffice
5.9
Global Shop Solutions One-System ERP
5.0
Customer Receipt Applications
24SevenOffice
7.9
Global Shop Solutions One-System ERP
Customer Collections
24SevenOffice
7.9
Global Shop Solutions One-System ERP
9.0
Revenue Recognition
24SevenOffice
7.9
Global Shop Solutions One-System ERP
8.0
Cash Management
24SevenOffice
9.0
Global Shop Solutions One-System ERP
10.0
Asset Management
24SevenOffice
6.4
Global Shop Solutions One-System ERP
Travel & Expense Management
24SevenOffice
7.9
Global Shop Solutions One-System ERP
Budgetary Control & Encumbrance Accounting
24SevenOffice
5.9
Global Shop Solutions One-System ERP
Period Close
24SevenOffice
6.9
Global Shop Solutions One-System ERP
10.0
Transactions Tax
24SevenOffice
8.0
Global Shop Solutions One-System ERP
Subledger Reconciliations
24SevenOffice
6.4
Global Shop Solutions One-System ERP
3rd Party Accounting Systems
24SevenOffice
7.4
Global Shop Solutions One-System ERP

Project Financial Management

24SevenOffice
7.3
Global Shop Solutions One-System ERP
5.0
Budgeting and Forecasting
24SevenOffice
8.5
Global Shop Solutions One-System ERP
Project Costing
24SevenOffice
6.9
Global Shop Solutions One-System ERP
Cost Capture
24SevenOffice
8.5
Global Shop Solutions One-System ERP
Capital Project Management
24SevenOffice
6.4
Global Shop Solutions One-System ERP
Customer Invoicing
24SevenOffice
6.4
Global Shop Solutions One-System ERP
5.0
Customer Contract Compliance
24SevenOffice
8.5
Global Shop Solutions One-System ERP
Project Revenue Recognition
24SevenOffice
8.0
Global Shop Solutions One-System ERP
Project Financial Performance Analysis
24SevenOffice
7.9
Global Shop Solutions One-System ERP
Project Financials Dashboard
24SevenOffice
5.9
Global Shop Solutions One-System ERP
Real-time Financial Reporting
24SevenOffice
7.0
Global Shop Solutions One-System ERP
Embedded Business Intelligence
24SevenOffice
5.9
Global Shop Solutions One-System ERP
Project Planning Collaboration
24SevenOffice
7.5
Global Shop Solutions One-System ERP

Project Execution Management

24SevenOffice
7.3
Global Shop Solutions One-System ERP
Project Planning and Scheduling
24SevenOffice
8.1
Global Shop Solutions One-System ERP
Project Manager Dashboard
24SevenOffice
7.5
Global Shop Solutions One-System ERP
Resource Manager Dashboard
24SevenOffice
8.0
Global Shop Solutions One-System ERP
Task Insight for Project Managers
24SevenOffice
7.5
Global Shop Solutions One-System ERP
Project Manager Mobile Functionality
24SevenOffice
5.9
Global Shop Solutions One-System ERP
Team Member Task Collaboration
24SevenOffice
6.9
Global Shop Solutions One-System ERP
Team Member Mobile Functionality
24SevenOffice
5.4
Global Shop Solutions One-System ERP
Project Candidate Search
24SevenOffice
6.9
Global Shop Solutions One-System ERP
Project Candidate Comparison and Analysis
24SevenOffice
6.4
Global Shop Solutions One-System ERP
Defineable Resource Pools
24SevenOffice
9.0
Global Shop Solutions One-System ERP
Defineable Resource Pools
24SevenOffice
6.9
Global Shop Solutions One-System ERP
Talent Profiles
24SevenOffice
6.9
Global Shop Solutions One-System ERP
Real-Time Project Reporting
24SevenOffice
8.5
Global Shop Solutions One-System ERP
Absence Management
24SevenOffice
8.0
Global Shop Solutions One-System ERP
Product Lifecycle Management
24SevenOffice
8.0
Global Shop Solutions One-System ERP

Grants Management

24SevenOffice
7.3
Global Shop Solutions One-System ERP
Award Lifecycle Management
24SevenOffice
8.0
Global Shop Solutions One-System ERP
Spending Control
24SevenOffice
6.4
Global Shop Solutions One-System ERP
Indirect Cost Management
24SevenOffice
7.5
Global Shop Solutions One-System ERP
Billing
24SevenOffice
7.4
Global Shop Solutions One-System ERP

Procurement

24SevenOffice
6.8
Global Shop Solutions One-System ERP
3.0
Sourcing Team Collaboration
24SevenOffice
7.9
Global Shop Solutions One-System ERP
Sourcing Analysis
24SevenOffice
7.0
Global Shop Solutions One-System ERP
Bids Analyzed and Compared
24SevenOffice
7.0
Global Shop Solutions One-System ERP
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.4
Global Shop Solutions One-System ERP
Contract Authoring
24SevenOffice
7.5
Global Shop Solutions One-System ERP
Contract Compliance Management
24SevenOffice
6.4
Global Shop Solutions One-System ERP
Contract History
24SevenOffice
5.4
Global Shop Solutions One-System ERP
Contract Renewal Automation
24SevenOffice
7.5
Global Shop Solutions One-System ERP
Contract Repository
24SevenOffice
6.5
Global Shop Solutions One-System ERP
Contract Standardization and Enforcement
24SevenOffice
5.9
Global Shop Solutions One-System ERP
Electronic Signatures
24SevenOffice
6.9
Global Shop Solutions One-System ERP
Invoice Automated Matching
24SevenOffice
8.5
Global Shop Solutions One-System ERP
3.0
Purchasing Risk and Compliance Management
24SevenOffice
7.5
Global Shop Solutions One-System ERP
Requisitions-to-Purchase Orders Integrated
24SevenOffice
5.9
Global Shop Solutions One-System ERP
Spend Compliance Management
24SevenOffice
6.5
Global Shop Solutions One-System ERP
Supplier Assessment
24SevenOffice
7.5
Global Shop Solutions One-System ERP
Supplier Communication and Collaboration
24SevenOffice
7.5
Global Shop Solutions One-System ERP
Supplier Management
24SevenOffice
5.4
Global Shop Solutions One-System ERP
Supplier Portal
24SevenOffice
5.9
Global Shop Solutions One-System ERP

Risk Management

24SevenOffice
6.8
Global Shop Solutions One-System ERP
Risk Repository
24SevenOffice
7.0
Global Shop Solutions One-System ERP
Control Management
24SevenOffice
8.0
Global Shop Solutions One-System ERP
Control Mapping
24SevenOffice
5.4
Global Shop Solutions One-System ERP
Control Efficiency Assessments
24SevenOffice
6.9
Global Shop Solutions One-System ERP
Automated Control Assessments
24SevenOffice
7.5
Global Shop Solutions One-System ERP
Assessment Capture
24SevenOffice
6.4
Global Shop Solutions One-System ERP
Issue Detection
24SevenOffice
7.0
Global Shop Solutions One-System ERP
Automatic Notification
24SevenOffice
8.1
Global Shop Solutions One-System ERP
Remediation and Certification
24SevenOffice
5.4
Global Shop Solutions One-System ERP

Logistics

24SevenOffice
7.0
Global Shop Solutions One-System ERP
Transportation Planning and Optimization
24SevenOffice
7.5
Global Shop Solutions One-System ERP
Transportation Sourcing Management
24SevenOffice
5.4
Global Shop Solutions One-System ERP
Transportation Process Integration
24SevenOffice
7.0
Global Shop Solutions One-System ERP
Transportation Execution Management
24SevenOffice
7.0
Global Shop Solutions One-System ERP
Freight Payment Automation
24SevenOffice
8.5
Global Shop Solutions One-System ERP
Trade Management
24SevenOffice
5.8
Global Shop Solutions One-System ERP
Trade Regulatory Compliance Management
24SevenOffice
7.9
Global Shop Solutions One-System ERP
Customs Entry Management
24SevenOffice
5.9
Global Shop Solutions One-System ERP
Customs Document Management
24SevenOffice
7.5
Global Shop Solutions One-System ERP
Customs Document Collaboration
24SevenOffice
8.0
Global Shop Solutions One-System ERP
Fulfillment Management
24SevenOffice
5.8
Global Shop Solutions One-System ERP
Inventory Visibility
24SevenOffice
9.0
Global Shop Solutions One-System ERP
Warehouse Workforce Management
24SevenOffice
5.0
Global Shop Solutions One-System ERP

Manufacturing

24SevenOffice
6.7
Global Shop Solutions One-System ERP
7.0
Production Process Design
24SevenOffice
8.5
Global Shop Solutions One-System ERP
Supply Chain Business Flows
24SevenOffice
6.9
Global Shop Solutions One-System ERP
Production Management
24SevenOffice
7.9
Global Shop Solutions One-System ERP
Contracted Manufacturing Management
24SevenOffice
5.4
Global Shop Solutions One-System ERP
Configuration Management
24SevenOffice
6.4
Global Shop Solutions One-System ERP
Work Definition
24SevenOffice
5.4
Global Shop Solutions One-System ERP
Work Execution
24SevenOffice
7.5
Global Shop Solutions One-System ERP
Advanced Fulfillment
24SevenOffice
6.4
Global Shop Solutions One-System ERP
Manufacturing Costs
24SevenOffice
5.4
Global Shop Solutions One-System ERP
7.0

Supply Chain

24SevenOffice
7.8
Global Shop Solutions One-System ERP
Forecasting
24SevenOffice
8.0
Global Shop Solutions One-System ERP
Inventory Planning
24SevenOffice
9.0
Global Shop Solutions One-System ERP
Multi-tier Supply Chain Planning
24SevenOffice
6.4
Global Shop Solutions One-System ERP
Performance Monitoring
24SevenOffice
7.9
Global Shop Solutions One-System ERP

Product Lifecycle Management

24SevenOffice
7.4
Global Shop Solutions One-System ERP
Ideation Management
24SevenOffice
8.0
Global Shop Solutions One-System ERP
Requirements Management
24SevenOffice
5.9
Global Shop Solutions One-System ERP
Proposal Management
24SevenOffice
4.9
Global Shop Solutions One-System ERP
Innovation Portfolio Management
24SevenOffice
7.0
Global Shop Solutions One-System ERP
Product Master Data Management
24SevenOffice
8.5
Global Shop Solutions One-System ERP
Vendor Portal
24SevenOffice
7.9
Global Shop Solutions One-System ERP
Project Portfolio Management
24SevenOffice
9.5
Global Shop Solutions One-System ERP

Pros

24SevenOffice

  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
Anonymous | TrustRadius Reviewer

Global Shop Solutions One-System ERP

  • We have recently upgraded to the latest version and it moves pretty quick going from screen to screen.
  • It is able to capture labor dollars per work order as well as materials to each job well.
  • You can track the flow of materials pretty easily.
Anonymous | TrustRadius Reviewer

Cons

24SevenOffice

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley | TrustRadius Reviewer

Global Shop Solutions One-System ERP

  • The layout is dated and hard to navigate at times. You need to go into different sections to access functions of the system, which can be confusing - this is one of the largest frustrations we face because we need to search for sections that are not commonly used.
  • Updates seem to cause issues with the overall system and it takes several attempts with customer service to get issues resolved. We are behind in our updates because of this. Each update push causes us to shut down because sections then don't work correctly due to patches needing support to completely update them. We were unable to access customer transactions for a good part of the day because of the last update.
  • Errors happen more often than not. We have random errors pop up that cause us to have to close out the system in its entirety, losing any work we have done. We need to restart the system and hope other errors don't populate before we can move forward. Calling customer support is not helpful with this, we are told that these errors happen sometimes. There is not a fix.
  • Part/Router numbers randomly disappear. The Router/Part number will need to be rebuilt before we can move forward. It's frustrating. Again, customer support can not tell us the root cause of the issue.
  • Help section of Global Shop Solutions is not helpful - it has a lot of technical jargon and at times is not easily understood. There are many sections that look to be more IT-based than user-based. Also, there are out of date sections so you might not be able to find what you are looking for. Training modules available for an extra cost.
Anonymous | TrustRadius Reviewer

Alternatives Considered

24SevenOffice

24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
Anonymous | TrustRadius Reviewer

Global Shop Solutions One-System ERP

This works the best for a manufacturing business. Any other type of business, I would look to other products.
Anonymous | TrustRadius Reviewer

Return on Investment

24SevenOffice

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley | TrustRadius Reviewer

Global Shop Solutions One-System ERP

  • We have used the CRM for the last 9 months to support our sales team. Now we can see interactions, followup practices, opportunities and adjustments in one section. This has allowed us to better service our customers and make sure that followup is done.
Anonymous | TrustRadius Reviewer

Pricing Details

24SevenOffice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Global Shop Solutions One-System ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

24SevenOffice
5.9
Global Shop Solutions One-System ERP
4.2

Add comparison