24SevenOffice vs. Global Shop Solutions ERP Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
24SevenOffice
Score 7.1 out of 10
N/A
24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A
Global Shop Solutions ERP Software
Score 8.5 out of 10
N/A
Global Shop Solutions ERP software provides applications used to deliver quality parts on time, from quote to cash and everything in between including shop management, scheduling, inventory, accounting, quality control, and CRM. Available in the cloud or on premise, the solution aims to give its manufacturing customers real-time inventory accuracy, improved on-time delivery, lower administrative costs, increased sales and improved customer service. Headquarters in The Woodlands, Texas includes…N/A
Pricing
24SevenOfficeGlobal Shop Solutions ERP Software
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
24SevenOfficeGlobal Shop Solutions ERP Software
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
24SevenOfficeGlobal Shop Solutions ERP Software
Payroll Management
Comparison of Payroll Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
3% below category average
Global Shop Solutions ERP Software
-
Ratings
Pay calculation6.72 Ratings00 Ratings
Benefit plan administration7.62 Ratings00 Ratings
Direct deposit files5.12 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
24SevenOffice
7.9
2 Ratings
9% above category average
Global Shop Solutions ERP Software
4.0
1 Ratings
57% below category average
API for custom integration9.02 Ratings5.01 Ratings
Plug-ins6.72 Ratings3.01 Ratings
Security
Comparison of Security features of Product A and Product B
24SevenOffice
7.0
2 Ratings
15% below category average
Global Shop Solutions ERP Software
5.0
2 Ratings
48% below category average
Single sign-on capability6.72 Ratings5.01 Ratings
Role-based user permissions7.42 Ratings5.02 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
24SevenOffice
6.9
2 Ratings
4% below category average
Global Shop Solutions ERP Software
3.3
2 Ratings
74% below category average
Dashboards6.72 Ratings4.01 Ratings
Standard reports8.02 Ratings3.02 Ratings
Custom reports5.82 Ratings3.01 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
24SevenOffice
6.1
2 Ratings
22% below category average
Global Shop Solutions ERP Software
5.5
2 Ratings
32% below category average
Accounts payable5.52 Ratings5.02 Ratings
Accounts receivable5.82 Ratings5.02 Ratings
Global Financial Support7.12 Ratings00 Ratings
Primary and Secondary Ledgers6.72 Ratings00 Ratings
Journals and Reconciliations5.72 Ratings8.01 Ratings
Configurable Accounting7.42 Ratings00 Ratings
Standardized Processes5.52 Ratings4.01 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
24SevenOffice
6.8
2 Ratings
15% below category average
Global Shop Solutions ERP Software
4.0
2 Ratings
66% below category average
Inventory tracking7.72 Ratings4.02 Ratings
Automatic reordering6.52 Ratings00 Ratings
Location management6.72 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
24SevenOffice
7.6
2 Ratings
2% below category average
Global Shop Solutions ERP Software
5.3
2 Ratings
37% below category average
Pricing8.02 Ratings3.01 Ratings
Order entry9.02 Ratings5.01 Ratings
Credit card processing6.52 Ratings00 Ratings
Cost of goods sold8.12 Ratings8.01 Ratings
Order Orchestration6.82 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
24SevenOffice
7.1
2 Ratings
4% below category average
Global Shop Solutions ERP Software
8.4
2 Ratings
12% above category average
Billing Management5.52 Ratings5.01 Ratings
Cash and Asset Management9.02 Ratings10.01 Ratings
Travel & Expense Management7.52 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting5.52 Ratings00 Ratings
Period Close6.72 Ratings10.01 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
7% below category average
Global Shop Solutions ERP Software
5.0
1 Ratings
41% below category average
Budgeting and Forecasting8.42 Ratings00 Ratings
Project Costing6.52 Ratings00 Ratings
Cost Capture8.62 Ratings00 Ratings
Capital Project Management6.12 Ratings00 Ratings
Customer Contract Compliance8.62 Ratings00 Ratings
Project Revenue Recognition8.02 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
4% above category average
Global Shop Solutions ERP Software
-
Ratings
Project Planning and Scheduling8.32 Ratings00 Ratings
Task Insight for Project Managers7.42 Ratings00 Ratings
Project Mobile Functionality5.52 Ratings00 Ratings
Definable Resource Pools9.01 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
5% below category average
Global Shop Solutions ERP Software
-
Ratings
Award Lifecycle Management8.02 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
24SevenOffice
6.6
2 Ratings
4% below category average
Global Shop Solutions ERP Software
3.0
1 Ratings
79% below category average
Bids Analyzed and Compared7.01 Ratings00 Ratings
Contract Authoring7.42 Ratings00 Ratings
Contract Repository6.42 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated5.52 Ratings00 Ratings
Supplier Management4.82 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
24SevenOffice
6.7
2 Ratings
5% above category average
Global Shop Solutions ERP Software
-
Ratings
Risk Repository7.02 Ratings00 Ratings
Control Management8.02 Ratings00 Ratings
Control Efficiency Assessments6.72 Ratings00 Ratings
Issue Detection7.02 Ratings00 Ratings
Remediation and Certification4.82 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
24SevenOffice
6.8
2 Ratings
1% below category average
Global Shop Solutions ERP Software
-
Ratings
Transportation Planning and Optimization7.42 Ratings00 Ratings
Transportation Execution Management7.01 Ratings00 Ratings
Trade and Customs Management5.22 Ratings00 Ratings
Fulfillment Management5.22 Ratings00 Ratings
Warehouse Workforce Management5.01 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
24SevenOffice
6.4
2 Ratings
17% below category average
Global Shop Solutions ERP Software
7.0
1 Ratings
8% below category average
Production Process Design8.62 Ratings00 Ratings
Production Management7.72 Ratings00 Ratings
Configuration Management6.12 Ratings00 Ratings
Work Execution7.62 Ratings00 Ratings
Manufacturing Costs4.82 Ratings7.01 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
24SevenOffice
7.6
2 Ratings
2% above category average
Global Shop Solutions ERP Software
-
Ratings
Forecasting8.01 Ratings00 Ratings
Inventory Planning9.02 Ratings00 Ratings
Performance Monitoring7.72 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
24SevenOffice
7.3
2 Ratings
0% below category average
Global Shop Solutions ERP Software
-
Ratings
Proposal Management4.52 Ratings00 Ratings
Product Master Data Management8.62 Ratings00 Ratings
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User Ratings
24SevenOfficeGlobal Shop Solutions ERP Software
Likelihood to Recommend
5.5
(2 ratings)
4.0
(2 ratings)
User Testimonials
24SevenOfficeGlobal Shop Solutions ERP Software
Likelihood to Recommend
24SevenOffice
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Read full review
Global Shop Solutions
We need an all-in-one ERP system, and it suits basic needs. If you are looking to utilize reporting or utilize the CRM you will have to learn to format the information you are able to pull to make it manageable and easier to read. This ERP uses a Crystal Reports system that needs to be converted into Excel or another software program to sort and identify anything. There are a lot of advantages and I am sure the issues we are having are because of how our staff is using this system or has set up this system for our needs.
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Pros
24SevenOffice
  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
Read full review
Global Shop Solutions
  • We have recently upgraded to the latest version and it moves pretty quick going from screen to screen.
  • It is able to capture labor dollars per work order as well as materials to each job well.
  • You can track the flow of materials pretty easily.
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Cons
24SevenOffice
  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Read full review
Global Shop Solutions
  • The layout is dated and hard to navigate at times. You need to go into different sections to access functions of the system, which can be confusing - this is one of the largest frustrations we face because we need to search for sections that are not commonly used.
  • Updates seem to cause issues with the overall system and it takes several attempts with customer service to get issues resolved. We are behind in our updates because of this. Each update push causes us to shut down because sections then don't work correctly due to patches needing support to completely update them. We were unable to access customer transactions for a good part of the day because of the last update.
  • Errors happen more often than not. We have random errors pop up that cause us to have to close out the system in its entirety, losing any work we have done. We need to restart the system and hope other errors don't populate before we can move forward. Calling customer support is not helpful with this, we are told that these errors happen sometimes. There is not a fix.
  • Part/Router numbers randomly disappear. The Router/Part number will need to be rebuilt before we can move forward. It's frustrating. Again, customer support can not tell us the root cause of the issue.
  • Help section of Global Shop Solutions is not helpful - it has a lot of technical jargon and at times is not easily understood. There are many sections that look to be more IT-based than user-based. Also, there are out of date sections so you might not be able to find what you are looking for. Training modules available for an extra cost.
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Alternatives Considered
24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
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Global Shop Solutions
This works the best for a manufacturing business. Any other type of business, I would look to other products.
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Return on Investment
24SevenOffice
  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Read full review
Global Shop Solutions
  • We have used the CRM for the last 9 months to support our sales team. Now we can see interactions, followup practices, opportunities and adjustments in one section. This has allowed us to better service our customers and make sure that followup is done.
Read full review
ScreenShots

Global Shop Solutions ERP Software Screenshots

Screenshot of Main MenuScreenshot of Supply & Demand screen in the Inventory moduleScreenshot of Shop Floor Data Collection screenScreenshot of KPI Dashboard