What users are saying about
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 5.6 out of 100
Based on 15 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 5.3 out of 100
Based on 6 reviews and ratings
Likelihood to Recommend
24SevenOffice
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
Global Shop Solutions One-System ERP
We need an all-in-one ERP system, and it suits basic needs. If you are looking to utilize reporting or utilize the CRM you will have to learn to format the information you are able to pull to make it manageable and easier to read. This ERP uses a Crystal Reports system that needs to be converted into Excel or another software program to sort and identify anything. There are a lot of advantages and I am sure the issues we are having are because of how our staff is using this system or has set up this system for our needs.

Verified User
Manager in Sales
Plastics Company, 11-50 employeesFeature Rating Comparison
Payroll Management
24SevenOffice
7.1
Global Shop Solutions One-System ERP
—
Pay calculation
24SevenOffice
6.8
Global Shop Solutions One-System ERP
—
Benefit plan administration
24SevenOffice
7.6
Global Shop Solutions One-System ERP
—
Direct deposit files
24SevenOffice
5.2
Global Shop Solutions One-System ERP
—
Salary revision and increment management
24SevenOffice
8.6
Global Shop Solutions One-System ERP
—
Reimbursement management
24SevenOffice
7.4
Global Shop Solutions One-System ERP
—
Customization
24SevenOffice
7.9
Global Shop Solutions One-System ERP
4.0
API for custom integration
24SevenOffice
9.0
Global Shop Solutions One-System ERP
5.0
Plug-ins
24SevenOffice
6.8
Global Shop Solutions One-System ERP
3.0
Security
24SevenOffice
7.1
Global Shop Solutions One-System ERP
5.0
Single sign-on capability
24SevenOffice
6.8
Global Shop Solutions One-System ERP
5.0
Role-based user permissions
24SevenOffice
7.4
Global Shop Solutions One-System ERP
5.0
Reporting & Analytics
24SevenOffice
6.9
Global Shop Solutions One-System ERP
3.3
Dashboards
24SevenOffice
6.8
Global Shop Solutions One-System ERP
4.0
Standard reports
24SevenOffice
8.0
Global Shop Solutions One-System ERP
3.0
Custom reports
24SevenOffice
5.9
Global Shop Solutions One-System ERP
3.0
General Ledger and Configurable Accounting
24SevenOffice
6.2
Global Shop Solutions One-System ERP
5.5
Accounts payable
24SevenOffice
5.5
Global Shop Solutions One-System ERP
5.0
Accounts receivable
24SevenOffice
5.9
Global Shop Solutions One-System ERP
5.0
Global Financial Support
24SevenOffice
7.2
Global Shop Solutions One-System ERP
—
Primary and Secondary Ledgers
24SevenOffice
6.8
Global Shop Solutions One-System ERP
—
Intercompany Accounting
24SevenOffice
5.5
Global Shop Solutions One-System ERP
—
Localizations
24SevenOffice
7.4
Global Shop Solutions One-System ERP
—
Journals and Reconciliations
24SevenOffice
5.8
Global Shop Solutions One-System ERP
8.0
Enterprise Accounting
24SevenOffice
4.9
Global Shop Solutions One-System ERP
—
Configurable Accounting
24SevenOffice
7.4
Global Shop Solutions One-System ERP
—
Centralized Rules Framework
24SevenOffice
5.8
Global Shop Solutions One-System ERP
—
Standardized Processes
24SevenOffice
5.5
Global Shop Solutions One-System ERP
4.0
Inventory Management
24SevenOffice
6.8
Global Shop Solutions One-System ERP
4.0
Inventory tracking
24SevenOffice
7.8
Global Shop Solutions One-System ERP
4.0
Automatic reordering
24SevenOffice
6.5
Global Shop Solutions One-System ERP
—
Location management
24SevenOffice
6.8
Global Shop Solutions One-System ERP
—
Manufacturing module
24SevenOffice
6.2
Global Shop Solutions One-System ERP
—
Order Management
24SevenOffice
7.6
Global Shop Solutions One-System ERP
5.3
Pricing
24SevenOffice
8.0
Global Shop Solutions One-System ERP
3.0
Order entry
24SevenOffice
9.0
Global Shop Solutions One-System ERP
5.0
Credit card processing
24SevenOffice
6.5
Global Shop Solutions One-System ERP
—
Cost of goods sold
24SevenOffice
8.2
Global Shop Solutions One-System ERP
8.0
Order Orchestration
24SevenOffice
6.9
Global Shop Solutions One-System ERP
—
End-to-end order visibility
24SevenOffice
7.8
Global Shop Solutions One-System ERP
—
Order exception Resolution
24SevenOffice
7.0
Global Shop Solutions One-System ERP
—
Subledger and Financial Process
24SevenOffice
7.1
Global Shop Solutions One-System ERP
8.4
Automated Invoice Processing
24SevenOffice
8.0
Global Shop Solutions One-System ERP
—
Shared Services Payments
24SevenOffice
6.8
Global Shop Solutions One-System ERP
—
Billings Management
24SevenOffice
5.5
Global Shop Solutions One-System ERP
5.0
Customer Receipt Applications
24SevenOffice
7.8
Global Shop Solutions One-System ERP
—
Customer Collections
24SevenOffice
7.8
Global Shop Solutions One-System ERP
9.0
Revenue Recognition
24SevenOffice
7.5
Global Shop Solutions One-System ERP
8.0
Cash Management
24SevenOffice
9.0
Global Shop Solutions One-System ERP
10.0
Asset Management
24SevenOffice
5.9
Global Shop Solutions One-System ERP
—
Travel & Expense Management
24SevenOffice
7.5
Global Shop Solutions One-System ERP
—
Budgetary Control & Encumbrance Accounting
24SevenOffice
5.5
Global Shop Solutions One-System ERP
—
Period Close
24SevenOffice
6.8
Global Shop Solutions One-System ERP
10.0
Transactions Tax
24SevenOffice
8.0
Global Shop Solutions One-System ERP
—
Subledger Reconciliations
24SevenOffice
6.2
Global Shop Solutions One-System ERP
—
3rd Party Accounting Systems
24SevenOffice
7.2
Global Shop Solutions One-System ERP
—
Project Financial Management
24SevenOffice
7.2
Global Shop Solutions One-System ERP
5.0
Budgeting and Forecasting
24SevenOffice
8.4
Global Shop Solutions One-System ERP
—
Project Costing
24SevenOffice
6.5
Global Shop Solutions One-System ERP
—
Cost Capture
24SevenOffice
8.6
Global Shop Solutions One-System ERP
—
Capital Project Management
24SevenOffice
6.2
Global Shop Solutions One-System ERP
—
Customer Invoicing
24SevenOffice
5.9
Global Shop Solutions One-System ERP
5.0
Customer Contract Compliance
24SevenOffice
8.6
Global Shop Solutions One-System ERP
—
Project Revenue Recognition
24SevenOffice
8.0
Global Shop Solutions One-System ERP
—
Project Financial Performance Analysis
24SevenOffice
7.8
Global Shop Solutions One-System ERP
—
Project Financials Dashboard
24SevenOffice
5.8
Global Shop Solutions One-System ERP
—
Real-time Financial Reporting
24SevenOffice
7.0
Global Shop Solutions One-System ERP
—
Embedded Business Intelligence
24SevenOffice
5.8
Global Shop Solutions One-System ERP
—
Project Planning Collaboration
24SevenOffice
7.4
Global Shop Solutions One-System ERP
—
Project Execution Management
24SevenOffice
7.2
Global Shop Solutions One-System ERP
—
Project Planning and Scheduling
24SevenOffice
8.2
Global Shop Solutions One-System ERP
—
Project Manager Dashboard
24SevenOffice
7.4
Global Shop Solutions One-System ERP
—
Resource Manager Dashboard
24SevenOffice
8.0
Global Shop Solutions One-System ERP
—
Task Insight for Project Managers
24SevenOffice
7.4
Global Shop Solutions One-System ERP
—
Project Manager Mobile Functionality
24SevenOffice
5.5
Global Shop Solutions One-System ERP
—
Team Member Task Collaboration
24SevenOffice
6.5
Global Shop Solutions One-System ERP
—
Team Member Mobile Functionality
24SevenOffice
4.9
Global Shop Solutions One-System ERP
—
Project Candidate Search
24SevenOffice
6.8
Global Shop Solutions One-System ERP
—
Project Candidate Comparison and Analysis
24SevenOffice
6.2
Global Shop Solutions One-System ERP
—
Defineable Resource Pools
24SevenOffice
9.0
Global Shop Solutions One-System ERP
—
Defineable Resource Pools
24SevenOffice
6.5
Global Shop Solutions One-System ERP
—
Talent Profiles
24SevenOffice
6.8
Global Shop Solutions One-System ERP
—
Real-Time Project Reporting
24SevenOffice
8.4
Global Shop Solutions One-System ERP
—
Absence Management
24SevenOffice
8.0
Global Shop Solutions One-System ERP
—
Product Lifecycle Management
24SevenOffice
8.0
Global Shop Solutions One-System ERP
—
Grants Management
24SevenOffice
7.2
Global Shop Solutions One-System ERP
—
Award Lifecycle Management
24SevenOffice
8.0
Global Shop Solutions One-System ERP
—
Spending Control
24SevenOffice
6.2
Global Shop Solutions One-System ERP
—
Indirect Cost Management
24SevenOffice
7.4
Global Shop Solutions One-System ERP
—
Billing
24SevenOffice
7.2
Global Shop Solutions One-System ERP
—
Procurement
24SevenOffice
6.6
Global Shop Solutions One-System ERP
3.0
Sourcing Team Collaboration
24SevenOffice
7.8
Global Shop Solutions One-System ERP
—
Sourcing Analysis
24SevenOffice
7.0
Global Shop Solutions One-System ERP
—
Bids Analyzed and Compared
24SevenOffice
7.0
Global Shop Solutions One-System ERP
—
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.2
Global Shop Solutions One-System ERP
—
Contract Authoring
24SevenOffice
7.4
Global Shop Solutions One-System ERP
—
Contract Compliance Management
24SevenOffice
6.2
Global Shop Solutions One-System ERP
—
Contract History
24SevenOffice
4.9
Global Shop Solutions One-System ERP
—
Contract Renewal Automation
24SevenOffice
7.6
Global Shop Solutions One-System ERP
—
Contract Repository
24SevenOffice
6.4
Global Shop Solutions One-System ERP
—
Contract Standardization and Enforcement
24SevenOffice
5.5
Global Shop Solutions One-System ERP
—
Electronic Signatures
24SevenOffice
6.5
Global Shop Solutions One-System ERP
—
Invoice Automated Matching
24SevenOffice
8.4
Global Shop Solutions One-System ERP
3.0
Purchasing Risk and Compliance Management
24SevenOffice
7.4
Global Shop Solutions One-System ERP
—
Requisitions-to-Purchase Orders Integrated
24SevenOffice
5.5
Global Shop Solutions One-System ERP
—
Spend Compliance Management
24SevenOffice
6.4
Global Shop Solutions One-System ERP
—
Supplier Assessment
24SevenOffice
7.6
Global Shop Solutions One-System ERP
—
Supplier Communication and Collaboration
24SevenOffice
7.4
Global Shop Solutions One-System ERP
—
Supplier Management
24SevenOffice
4.9
Global Shop Solutions One-System ERP
—
Supplier Portal
24SevenOffice
5.5
Global Shop Solutions One-System ERP
—
Risk Management
24SevenOffice
6.7
Global Shop Solutions One-System ERP
—
Risk Repository
24SevenOffice
7.0
Global Shop Solutions One-System ERP
—
Control Management
24SevenOffice
8.0
Global Shop Solutions One-System ERP
—
Control Mapping
24SevenOffice
4.9
Global Shop Solutions One-System ERP
—
Control Efficiency Assessments
24SevenOffice
6.8
Global Shop Solutions One-System ERP
—
Automated Control Assessments
24SevenOffice
7.4
Global Shop Solutions One-System ERP
—
Assessment Capture
24SevenOffice
5.9
Global Shop Solutions One-System ERP
—
Issue Detection
24SevenOffice
7.0
Global Shop Solutions One-System ERP
—
Automatic Notification
24SevenOffice
8.2
Global Shop Solutions One-System ERP
—
Remediation and Certification
24SevenOffice
4.9
Global Shop Solutions One-System ERP
—
Logistics
24SevenOffice
6.8
Global Shop Solutions One-System ERP
—
Transportation Planning and Optimization
24SevenOffice
7.4
Global Shop Solutions One-System ERP
—
Transportation Sourcing Management
24SevenOffice
5.2
Global Shop Solutions One-System ERP
—
Transportation Process Integration
24SevenOffice
7.0
Global Shop Solutions One-System ERP
—
Transportation Execution Management
24SevenOffice
7.0
Global Shop Solutions One-System ERP
—
Freight Payment Automation
24SevenOffice
8.6
Global Shop Solutions One-System ERP
—
Trade Management
24SevenOffice
5.3
Global Shop Solutions One-System ERP
—
Trade Regulatory Compliance Management
24SevenOffice
7.8
Global Shop Solutions One-System ERP
—
Customs Entry Management
24SevenOffice
5.5
Global Shop Solutions One-System ERP
—
Customs Document Management
24SevenOffice
7.4
Global Shop Solutions One-System ERP
—
Customs Document Collaboration
24SevenOffice
8.0
Global Shop Solutions One-System ERP
—
Fulfillment Management
24SevenOffice
5.3
Global Shop Solutions One-System ERP
—
Inventory Visibility
24SevenOffice
9.0
Global Shop Solutions One-System ERP
—
Warehouse Workforce Management
24SevenOffice
5.0
Global Shop Solutions One-System ERP
—
Manufacturing
24SevenOffice
6.5
Global Shop Solutions One-System ERP
7.0
Production Process Design
24SevenOffice
8.6
Global Shop Solutions One-System ERP
—
Supply Chain Business Flows
24SevenOffice
6.8
Global Shop Solutions One-System ERP
—
Production Management
24SevenOffice
7.8
Global Shop Solutions One-System ERP
—
Contracted Manufacturing Management
24SevenOffice
4.9
Global Shop Solutions One-System ERP
—
Configuration Management
24SevenOffice
6.2
Global Shop Solutions One-System ERP
—
Work Definition
24SevenOffice
5.2
Global Shop Solutions One-System ERP
—
Work Execution
24SevenOffice
7.6
Global Shop Solutions One-System ERP
—
Advanced Fulfillment
24SevenOffice
6.2
Global Shop Solutions One-System ERP
—
Manufacturing Costs
24SevenOffice
4.9
Global Shop Solutions One-System ERP
7.0
Supply Chain
24SevenOffice
7.7
Global Shop Solutions One-System ERP
—
Forecasting
24SevenOffice
8.0
Global Shop Solutions One-System ERP
—
Inventory Planning
24SevenOffice
9.0
Global Shop Solutions One-System ERP
—
Multi-tier Supply Chain Planning
24SevenOffice
5.9
Global Shop Solutions One-System ERP
—
Performance Monitoring
24SevenOffice
7.8
Global Shop Solutions One-System ERP
—
Product Lifecycle Management
24SevenOffice
7.3
Global Shop Solutions One-System ERP
—
Ideation Management
24SevenOffice
8.0
Global Shop Solutions One-System ERP
—
Requirements Management
24SevenOffice
5.5
Global Shop Solutions One-System ERP
—
Proposal Management
24SevenOffice
4.5
Global Shop Solutions One-System ERP
—
Innovation Portfolio Management
24SevenOffice
7.0
Global Shop Solutions One-System ERP
—
Product Master Data Management
24SevenOffice
8.6
Global Shop Solutions One-System ERP
—
Vendor Portal
24SevenOffice
7.8
Global Shop Solutions One-System ERP
—
Project Portfolio Management
24SevenOffice
9.6
Global Shop Solutions One-System ERP
—
Pros
24SevenOffice
- Excellent UI that is easy to use. All features are a breeze.
- Because of the depth at which it has data, it can be used very well.
- Its integration with other ERP software is also possible for better analysis.

Verified User
Professional in Information Technology
Financial Services Company, 10,001+ employeesGlobal Shop Solutions One-System ERP
- We have recently upgraded to the latest version and it moves pretty quick going from screen to screen.
- It is able to capture labor dollars per work order as well as materials to each job well.
- You can track the flow of materials pretty easily.

Verified User
Supervisor in Finance and Accounting
Machinery Company, 501-1000 employeesCons
24SevenOffice
- Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
- The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
- We have had to pay for any support on the above issues.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
Global Shop Solutions One-System ERP
- The layout is dated and hard to navigate at times. You need to go into different sections to access functions of the system, which can be confusing - this is one of the largest frustrations we face because we need to search for sections that are not commonly used.
- Updates seem to cause issues with the overall system and it takes several attempts with customer service to get issues resolved. We are behind in our updates because of this. Each update push causes us to shut down because sections then don't work correctly due to patches needing support to completely update them. We were unable to access customer transactions for a good part of the day because of the last update.
- Errors happen more often than not. We have random errors pop up that cause us to have to close out the system in its entirety, losing any work we have done. We need to restart the system and hope other errors don't populate before we can move forward. Calling customer support is not helpful with this, we are told that these errors happen sometimes. There is not a fix.
- Part/Router numbers randomly disappear. The Router/Part number will need to be rebuilt before we can move forward. It's frustrating. Again, customer support can not tell us the root cause of the issue.
- Help section of Global Shop Solutions is not helpful - it has a lot of technical jargon and at times is not easily understood. There are many sections that look to be more IT-based than user-based. Also, there are out of date sections so you might not be able to find what you are looking for. Training modules available for an extra cost.

Verified User
Manager in Sales
Plastics Company, 11-50 employeesAlternatives Considered
24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.

Verified User
Professional in Information Technology
Financial Services Company, 10,001+ employeesGlobal Shop Solutions One-System ERP
This works the best for a manufacturing business. Any other type of business, I would look to other products.

Verified User
Supervisor in Finance and Accounting
Machinery Company, 501-1000 employeesReturn on Investment
24SevenOffice
- We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
- That said the network issues represent lost hours/money.
- The added training is also expensive.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
Global Shop Solutions One-System ERP
- We have used the CRM for the last 9 months to support our sales team. Now we can see interactions, followup practices, opportunities and adjustments in one section. This has allowed us to better service our customers and make sure that followup is done.

Verified User
Manager in Sales
Plastics Company, 11-50 employees