What users are saying about
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 5.6 out of 100
Based on 15 reviews and ratings
Top Rated
598 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 598 reviews and ratings
Likelihood to Recommend
24SevenOffice
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
Microsoft Dynamics 365
All told, if it hadn't been for the fact that we were testing it with both employees who knew CRM lingo and those who were new, we wouldn't have found such an issue. The program itself can be very useful for people who already manage CRMs, who know how to use them, who know how to run and manage employees on them, namely because of the "one-stop-shop" concept in data visibility. When it came down to it though, if you have high-turnover, then this product will devolve into only being used for it's base components. Down the middle, we found that the people who'd been in marketing for 4-5 years fell into the product easily because of the way it was written. Everyone before that, with novice experience, thought it was written like a textbook for a graduate class - little to no leeway if you don't happen to know one specific term
Director Of Communications
Freelance/ConsultationEducation Management, 51-200 employees
Feature Rating Comparison
Payroll Management
24SevenOffice
7.1
Microsoft Dynamics 365
—
Pay calculation
24SevenOffice
6.8
Microsoft Dynamics 365
—
Benefit plan administration
24SevenOffice
7.6
Microsoft Dynamics 365
—
Direct deposit files
24SevenOffice
5.2
Microsoft Dynamics 365
—
Salary revision and increment management
24SevenOffice
8.6
Microsoft Dynamics 365
—
Reimbursement management
24SevenOffice
7.4
Microsoft Dynamics 365
—
Customization
24SevenOffice
7.9
Microsoft Dynamics 365
8.1
API for custom integration
24SevenOffice
9.0
Microsoft Dynamics 365
8.0
Plug-ins
24SevenOffice
6.8
Microsoft Dynamics 365
—
Custom fields
24SevenOffice
—
Microsoft Dynamics 365
8.3
Custom objects
24SevenOffice
—
Microsoft Dynamics 365
8.1
Scripting environment
24SevenOffice
—
Microsoft Dynamics 365
8.1
Security
24SevenOffice
7.1
Microsoft Dynamics 365
8.9
Single sign-on capability
24SevenOffice
6.8
Microsoft Dynamics 365
9.0
Role-based user permissions
24SevenOffice
7.4
Microsoft Dynamics 365
8.8
Reporting & Analytics
24SevenOffice
6.9
Microsoft Dynamics 365
—
Dashboards
24SevenOffice
6.8
Microsoft Dynamics 365
—
Standard reports
24SevenOffice
8.0
Microsoft Dynamics 365
—
Custom reports
24SevenOffice
5.9
Microsoft Dynamics 365
—
General Ledger and Configurable Accounting
24SevenOffice
6.2
Microsoft Dynamics 365
—
Accounts payable
24SevenOffice
5.5
Microsoft Dynamics 365
—
Accounts receivable
24SevenOffice
5.9
Microsoft Dynamics 365
—
Global Financial Support
24SevenOffice
7.2
Microsoft Dynamics 365
—
Primary and Secondary Ledgers
24SevenOffice
6.8
Microsoft Dynamics 365
—
Intercompany Accounting
24SevenOffice
5.5
Microsoft Dynamics 365
—
Localizations
24SevenOffice
7.4
Microsoft Dynamics 365
—
Journals and Reconciliations
24SevenOffice
5.8
Microsoft Dynamics 365
—
Enterprise Accounting
24SevenOffice
4.9
Microsoft Dynamics 365
—
Configurable Accounting
24SevenOffice
7.4
Microsoft Dynamics 365
—
Centralized Rules Framework
24SevenOffice
5.8
Microsoft Dynamics 365
—
Standardized Processes
24SevenOffice
5.5
Microsoft Dynamics 365
—
Inventory Management
24SevenOffice
6.8
Microsoft Dynamics 365
—
Inventory tracking
24SevenOffice
7.8
Microsoft Dynamics 365
—
Automatic reordering
24SevenOffice
6.5
Microsoft Dynamics 365
—
Location management
24SevenOffice
6.8
Microsoft Dynamics 365
—
Manufacturing module
24SevenOffice
6.2
Microsoft Dynamics 365
—
Order Management
24SevenOffice
7.6
Microsoft Dynamics 365
—
Pricing
24SevenOffice
8.0
Microsoft Dynamics 365
—
Order entry
24SevenOffice
9.0
Microsoft Dynamics 365
—
Credit card processing
24SevenOffice
6.5
Microsoft Dynamics 365
—
Cost of goods sold
24SevenOffice
8.2
Microsoft Dynamics 365
—
Order Orchestration
24SevenOffice
6.9
Microsoft Dynamics 365
—
End-to-end order visibility
24SevenOffice
7.8
Microsoft Dynamics 365
—
Order exception Resolution
24SevenOffice
7.0
Microsoft Dynamics 365
—
Subledger and Financial Process
24SevenOffice
7.1
Microsoft Dynamics 365
—
Automated Invoice Processing
24SevenOffice
8.0
Microsoft Dynamics 365
—
Shared Services Payments
24SevenOffice
6.8
Microsoft Dynamics 365
—
Billings Management
24SevenOffice
5.5
Microsoft Dynamics 365
—
Customer Receipt Applications
24SevenOffice
7.8
Microsoft Dynamics 365
—
Customer Collections
24SevenOffice
7.8
Microsoft Dynamics 365
—
Revenue Recognition
24SevenOffice
7.5
Microsoft Dynamics 365
—
Cash Management
24SevenOffice
9.0
Microsoft Dynamics 365
—
Asset Management
24SevenOffice
5.9
Microsoft Dynamics 365
—
Travel & Expense Management
24SevenOffice
7.5
Microsoft Dynamics 365
—
Budgetary Control & Encumbrance Accounting
24SevenOffice
5.5
Microsoft Dynamics 365
—
Period Close
24SevenOffice
6.8
Microsoft Dynamics 365
—
Transactions Tax
24SevenOffice
8.0
Microsoft Dynamics 365
—
Subledger Reconciliations
24SevenOffice
6.2
Microsoft Dynamics 365
—
3rd Party Accounting Systems
24SevenOffice
7.2
Microsoft Dynamics 365
—
Project Financial Management
24SevenOffice
7.2
Microsoft Dynamics 365
—
Budgeting and Forecasting
24SevenOffice
8.4
Microsoft Dynamics 365
—
Project Costing
24SevenOffice
6.5
Microsoft Dynamics 365
—
Cost Capture
24SevenOffice
8.6
Microsoft Dynamics 365
—
Capital Project Management
24SevenOffice
6.2
Microsoft Dynamics 365
—
Customer Invoicing
24SevenOffice
5.9
Microsoft Dynamics 365
—
Customer Contract Compliance
24SevenOffice
8.6
Microsoft Dynamics 365
—
Project Revenue Recognition
24SevenOffice
8.0
Microsoft Dynamics 365
—
Project Financial Performance Analysis
24SevenOffice
7.8
Microsoft Dynamics 365
—
Project Financials Dashboard
24SevenOffice
5.8
Microsoft Dynamics 365
—
Real-time Financial Reporting
24SevenOffice
7.0
Microsoft Dynamics 365
—
Embedded Business Intelligence
24SevenOffice
5.8
Microsoft Dynamics 365
—
Project Planning Collaboration
24SevenOffice
7.4
Microsoft Dynamics 365
—
Project Execution Management
24SevenOffice
7.2
Microsoft Dynamics 365
—
Project Planning and Scheduling
24SevenOffice
8.2
Microsoft Dynamics 365
—
Project Manager Dashboard
24SevenOffice
7.4
Microsoft Dynamics 365
—
Resource Manager Dashboard
24SevenOffice
8.0
Microsoft Dynamics 365
—
Task Insight for Project Managers
24SevenOffice
7.4
Microsoft Dynamics 365
—
Project Manager Mobile Functionality
24SevenOffice
5.5
Microsoft Dynamics 365
—
Team Member Task Collaboration
24SevenOffice
6.5
Microsoft Dynamics 365
—
Team Member Mobile Functionality
24SevenOffice
4.9
Microsoft Dynamics 365
—
Project Candidate Search
24SevenOffice
6.8
Microsoft Dynamics 365
—
Project Candidate Comparison and Analysis
24SevenOffice
6.2
Microsoft Dynamics 365
—
Defineable Resource Pools
24SevenOffice
9.0
Microsoft Dynamics 365
—
Defineable Resource Pools
24SevenOffice
6.5
Microsoft Dynamics 365
—
Talent Profiles
24SevenOffice
6.8
Microsoft Dynamics 365
—
Real-Time Project Reporting
24SevenOffice
8.4
Microsoft Dynamics 365
—
Absence Management
24SevenOffice
8.0
Microsoft Dynamics 365
—
Product Lifecycle Management
24SevenOffice
8.0
Microsoft Dynamics 365
—
Grants Management
24SevenOffice
7.2
Microsoft Dynamics 365
—
Award Lifecycle Management
24SevenOffice
8.0
Microsoft Dynamics 365
—
Spending Control
24SevenOffice
6.2
Microsoft Dynamics 365
—
Indirect Cost Management
24SevenOffice
7.4
Microsoft Dynamics 365
—
Billing
24SevenOffice
7.2
Microsoft Dynamics 365
—
Procurement
24SevenOffice
6.6
Microsoft Dynamics 365
—
Sourcing Team Collaboration
24SevenOffice
7.8
Microsoft Dynamics 365
—
Sourcing Analysis
24SevenOffice
7.0
Microsoft Dynamics 365
—
Bids Analyzed and Compared
24SevenOffice
7.0
Microsoft Dynamics 365
—
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.2
Microsoft Dynamics 365
—
Contract Authoring
24SevenOffice
7.4
Microsoft Dynamics 365
—
Contract Compliance Management
24SevenOffice
6.2
Microsoft Dynamics 365
—
Contract History
24SevenOffice
4.9
Microsoft Dynamics 365
—
Contract Renewal Automation
24SevenOffice
7.6
Microsoft Dynamics 365
—
Contract Repository
24SevenOffice
6.4
Microsoft Dynamics 365
—
Contract Standardization and Enforcement
24SevenOffice
5.5
Microsoft Dynamics 365
—
Electronic Signatures
24SevenOffice
6.5
Microsoft Dynamics 365
—
Invoice Automated Matching
24SevenOffice
8.4
Microsoft Dynamics 365
—
Purchasing Risk and Compliance Management
24SevenOffice
7.4
Microsoft Dynamics 365
—
Requisitions-to-Purchase Orders Integrated
24SevenOffice
5.5
Microsoft Dynamics 365
—
Spend Compliance Management
24SevenOffice
6.4
Microsoft Dynamics 365
—
Supplier Assessment
24SevenOffice
7.6
Microsoft Dynamics 365
—
Supplier Communication and Collaboration
24SevenOffice
7.4
Microsoft Dynamics 365
—
Supplier Management
24SevenOffice
4.9
Microsoft Dynamics 365
—
Supplier Portal
24SevenOffice
5.5
Microsoft Dynamics 365
—
Risk Management
24SevenOffice
6.7
Microsoft Dynamics 365
—
Risk Repository
24SevenOffice
7.0
Microsoft Dynamics 365
—
Control Management
24SevenOffice
8.0
Microsoft Dynamics 365
—
Control Mapping
24SevenOffice
4.9
Microsoft Dynamics 365
—
Control Efficiency Assessments
24SevenOffice
6.8
Microsoft Dynamics 365
—
Automated Control Assessments
24SevenOffice
7.4
Microsoft Dynamics 365
—
Assessment Capture
24SevenOffice
5.9
Microsoft Dynamics 365
—
Issue Detection
24SevenOffice
7.0
Microsoft Dynamics 365
—
Automatic Notification
24SevenOffice
8.2
Microsoft Dynamics 365
—
Remediation and Certification
24SevenOffice
4.9
Microsoft Dynamics 365
—
Logistics
24SevenOffice
6.8
Microsoft Dynamics 365
—
Transportation Planning and Optimization
24SevenOffice
7.4
Microsoft Dynamics 365
—
Transportation Sourcing Management
24SevenOffice
5.2
Microsoft Dynamics 365
—
Transportation Process Integration
24SevenOffice
7.0
Microsoft Dynamics 365
—
Transportation Execution Management
24SevenOffice
7.0
Microsoft Dynamics 365
—
Freight Payment Automation
24SevenOffice
8.6
Microsoft Dynamics 365
—
Trade Management
24SevenOffice
5.3
Microsoft Dynamics 365
—
Trade Regulatory Compliance Management
24SevenOffice
7.8
Microsoft Dynamics 365
—
Customs Entry Management
24SevenOffice
5.5
Microsoft Dynamics 365
—
Customs Document Management
24SevenOffice
7.4
Microsoft Dynamics 365
—
Customs Document Collaboration
24SevenOffice
8.0
Microsoft Dynamics 365
—
Fulfillment Management
24SevenOffice
5.3
Microsoft Dynamics 365
—
Inventory Visibility
24SevenOffice
9.0
Microsoft Dynamics 365
—
Warehouse Workforce Management
24SevenOffice
5.0
Microsoft Dynamics 365
—
Manufacturing
24SevenOffice
6.5
Microsoft Dynamics 365
—
Production Process Design
24SevenOffice
8.6
Microsoft Dynamics 365
—
Supply Chain Business Flows
24SevenOffice
6.8
Microsoft Dynamics 365
—
Production Management
24SevenOffice
7.8
Microsoft Dynamics 365
—
Contracted Manufacturing Management
24SevenOffice
4.9
Microsoft Dynamics 365
—
Configuration Management
24SevenOffice
6.2
Microsoft Dynamics 365
—
Work Definition
24SevenOffice
5.2
Microsoft Dynamics 365
—
Work Execution
24SevenOffice
7.6
Microsoft Dynamics 365
—
Advanced Fulfillment
24SevenOffice
6.2
Microsoft Dynamics 365
—
Manufacturing Costs
24SevenOffice
4.9
Microsoft Dynamics 365
—
Supply Chain
24SevenOffice
7.7
Microsoft Dynamics 365
—
Forecasting
24SevenOffice
8.0
Microsoft Dynamics 365
—
Inventory Planning
24SevenOffice
9.0
Microsoft Dynamics 365
—
Multi-tier Supply Chain Planning
24SevenOffice
5.9
Microsoft Dynamics 365
—
Performance Monitoring
24SevenOffice
7.8
Microsoft Dynamics 365
—
Product Lifecycle Management
24SevenOffice
7.3
Microsoft Dynamics 365
—
Ideation Management
24SevenOffice
8.0
Microsoft Dynamics 365
—
Requirements Management
24SevenOffice
5.5
Microsoft Dynamics 365
—
Proposal Management
24SevenOffice
4.5
Microsoft Dynamics 365
—
Innovation Portfolio Management
24SevenOffice
7.0
Microsoft Dynamics 365
—
Product Master Data Management
24SevenOffice
8.6
Microsoft Dynamics 365
—
Vendor Portal
24SevenOffice
7.8
Microsoft Dynamics 365
—
Project Portfolio Management
24SevenOffice
9.6
Microsoft Dynamics 365
—
Sales Force Automation
24SevenOffice
—
Microsoft Dynamics 365
7.9
Customer data management / contact management
24SevenOffice
—
Microsoft Dynamics 365
8.5
Workflow management
24SevenOffice
—
Microsoft Dynamics 365
7.8
Territory management
24SevenOffice
—
Microsoft Dynamics 365
8.0
Opportunity management
24SevenOffice
—
Microsoft Dynamics 365
8.6
Integration with email client (e.g., Outlook or Gmail)
24SevenOffice
—
Microsoft Dynamics 365
8.0
Contract management
24SevenOffice
—
Microsoft Dynamics 365
7.4
Quote & order management
24SevenOffice
—
Microsoft Dynamics 365
7.4
Interaction tracking
24SevenOffice
—
Microsoft Dynamics 365
7.9
Channel / partner relationship management
24SevenOffice
—
Microsoft Dynamics 365
7.9
Customer Service & Support
24SevenOffice
—
Microsoft Dynamics 365
8.3
Case management
24SevenOffice
—
Microsoft Dynamics 365
8.6
Call center management
24SevenOffice
—
Microsoft Dynamics 365
7.9
Help desk management
24SevenOffice
—
Microsoft Dynamics 365
8.4
Marketing Automation
24SevenOffice
—
Microsoft Dynamics 365
7.9
Lead management
24SevenOffice
—
Microsoft Dynamics 365
8.2
Email marketing
24SevenOffice
—
Microsoft Dynamics 365
7.6
CRM Project Management
24SevenOffice
—
Microsoft Dynamics 365
8.0
Task management
24SevenOffice
—
Microsoft Dynamics 365
8.1
Billing and invoicing management
24SevenOffice
—
Microsoft Dynamics 365
8.1
Reporting
24SevenOffice
—
Microsoft Dynamics 365
7.7
CRM Reporting & Analytics
24SevenOffice
—
Microsoft Dynamics 365
8.1
Forecasting
24SevenOffice
—
Microsoft Dynamics 365
7.9
Pipeline visualization
24SevenOffice
—
Microsoft Dynamics 365
8.5
Customizable reports
24SevenOffice
—
Microsoft Dynamics 365
7.8
Social CRM
24SevenOffice
—
Microsoft Dynamics 365
7.6
Social data
24SevenOffice
—
Microsoft Dynamics 365
7.5
Social engagement
24SevenOffice
—
Microsoft Dynamics 365
7.7
Integrations with 3rd-party Software
24SevenOffice
—
Microsoft Dynamics 365
8.1
Marketing automation
24SevenOffice
—
Microsoft Dynamics 365
8.1
Compensation management
24SevenOffice
—
Microsoft Dynamics 365
8.0
Platform
24SevenOffice
—
Microsoft Dynamics 365
7.1
Mobile access
24SevenOffice
—
Microsoft Dynamics 365
7.1
Pros
24SevenOffice
- Excellent UI that is easy to use. All features are a breeze.
- Because of the depth at which it has data, it can be used very well.
- Its integration with other ERP software is also possible for better analysis.

Verified User
Professional in Information Technology
Financial Services Company, 10,001+ employeesMicrosoft Dynamics 365
- Some useful out-of-the-box features, like mass uploads of Leads from trade shows or when qualifying a Lead, CRM automatically creates the Opportunity, Contact, and Account for you, etc.
- Really powerful customizations through the user interface to improve user experience. Things like Business Rules, for example, if Field A = 1, then Field B = 2 and Field C = 2, if Field A = 2, then Field B and Field C don't apply, so automatically hide them.
- Or other functionality that improves user experience, like Business Process Flows. These walk users step by step through our business process, helping them know when certain actions should take place, and at what point other data is now required. We've used this extensively with our Lead to Opportunity to Quote to Order process, helping users understand the business process each step of the way.
- Customizations built on top of the platform now called model-driven PowerApps. You can have connections to "typical" data, like Accounts, Contacts, or Opportunities, for example, but then connect that data to custom entities, records that only apply to your specific business. This is all done through the user interface and allows you to customize and automate specific line-of-business applications for your specific needs.
- Behind the scenes, D365 CE is built on SQL. So the data conforms to industry standards and makes it much easier to interact with. Your developers and IT team will thank you.

Verified User
Engineer in Information Technology
Food & Beverages Company, 51-200 employeesCons
24SevenOffice
- Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
- The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
- We have had to pay for any support on the above issues.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
Microsoft Dynamics 365
- Microsoft Dynamics 365 storage & license cost can prohibit some large deployments or even cost-sensitive small projects from using the platform (although I'm certain most deployments would realize a positive ROI if implemented correctly with process automation).
- The cost and licensing document for Dynamics 365 is 61 pages and will take a rocket scientist to understand it. It's better to just have your Microsoft help estimate the cost if they are willing to help you that.
- The documentation on how to first fully understand the Out of the Box default solution and settings is lacking or even non-existing. This has the potential to derail Dynamic 365 launches and implementations from the gitgo. Want to use an out of the box entity?.. well it's probably related to 5 other entities that require configuration and full understanding of it to successful implement. And you ask where is the laymen guide or instructions?... User groups and forums. In Summary, Microsoft can up its game in deployment training and supporting documentation.
- Microsoft needs to incentivize more external platforms to build app connectors for easy integration, such as ZenDesk, Slack, Tableau, etc. Even the current connector apps such as Salesforce, MailChimp, Docusign are useless or don't work at all.
- Several limitations inhibit successful Dynamics 365 deployments such as: limited number of Rollup field calculations (summarizing fields on child/related records), limited number rows that can exported to Excel via advanced find, Dynamics 365 files, log and database storage size limit is extremely small and will always require purchasing additional storage (for Online deployments).
- New user buy-in or acceptance or system platform changes can be difficult if a solid change management plan isn't enacted.
- Don't expect much help from Microsoft on implementation or solutions unless it's a technical flaw with the platform. Microsoft relies on their MVP partner network to consult for implementations at a hefty cost. Hiring a knowledgeable and savvy Dynamics 365 System Administrator can reduce the need for consultant support; of course, this is dependant upon many many variables.
Systems & Data Manager
APTIMConstruction, 10,001+ employees
Likelihood to Renew
24SevenOffice
No score
No answers yet
No answers on this topic
Microsoft Dynamics 365
Microsoft Dynamics 365 7.9
Based on 19 answers
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place.We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade.We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
Analyst / CRM Administrator
Partners Rx51-200 employees
Usability
24SevenOffice
No score
No answers yet
No answers on this topic
Microsoft Dynamics 365
Microsoft Dynamics 365 8.1
Based on 10 answers
The application handles well in terms of maintaining your master data about customers and it provides you with the steps to form a lead to an actual order. Navigation is fairly easy and you can easily export data to Excel or call out a small graph if needed. The dashboard functionality provides some well-customized overviews for each business area so this a well-used tool for the business.

Verified User
Technician in Information Technology
Medical Devices Company, 201-500 employeesSupport Rating
24SevenOffice
No score
No answers yet
No answers on this topic
Microsoft Dynamics 365
Microsoft Dynamics 365 9.0
Based on 3 answers
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
Marketing Specialist
ThyssenKrupp Rotek IncorporatedMechanical or Industrial Engineering, 201-500 employees
Implementation Rating
24SevenOffice
No score
No answers yet
No answers on this topic
Microsoft Dynamics 365
Microsoft Dynamics 365 9.2
Based on 4 answers
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
Marketing Director
TriNet (Accord Human Resources)Retail, 201-500 employees
Alternatives Considered
24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.

Verified User
Professional in Information Technology
Financial Services Company, 10,001+ employeesMicrosoft Dynamics 365
Salesforce has more desirable functions than Microsoft Dynamics 365, at a competitive price. Its user interface is far more superior, it has more customization, easier customization, and out of the box it is more pleasing to the eye and to the end user. If the client doesn't have a deep-rooted connection with Microsoft I wouldn't leap to Dynamics 365.
Applications Consultant
Fujitsu UKComputer Software, 10,001+ employees
Return on Investment
24SevenOffice
- We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
- That said the network issues represent lost hours/money.
- The added training is also expensive.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
Microsoft Dynamics 365
- It is hard to say, the reason why we are using Microsoft Dynamics CRM is because it is provided to us for free.
- It could be worthwhile to investigate whether an alternative CRM (even though paid) can be used to boost the ROI

Verified User
Manager in Marketing
Information Technology and Services Company, 51-200 employeesPricing Details
24SevenOffice
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Microsoft Dynamics 365
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No