360Video vs. SnapEngage
360Video vs. SnapEngage
Product | Rating | Most Used By | Product Summary | Starting Price |
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360Video | N/A | 360Video from Indian company Customer360 is a live chat tool with site visitor tracking, geoprofiling, and video enabled. | N/A | |
SnapEngage | N/A | SnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are… | $60 per month |
360Video | SnapEngage | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Enterprise plans are also available and are custom tailored to the business' specific needs. | ||||||||||||||
More Pricing Information |
360Video | SnapEngage | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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360Video | SnapEngage | ||||||||||||
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Chat Analytics and Reports |
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360Video | SnapEngage | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
360Video | SnapEngage | |
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Likelihood to Recommend | - (0 ratings) | 7.9 (14 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (4 ratings) |
Support Rating | - (0 ratings) | 5.0 (1 ratings) |
360Video | SnapEngage | |
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Likelihood to Recommend | Customer360 No answers on this topic | SnapEngage |
Pros | Customer360 No answers on this topic | SnapEngage |
Cons | Customer360 No answers on this topic | SnapEngage |
Likelihood to Renew | Customer360 No answers on this topic | SnapEngage |
Support Rating | Customer360 No answers on this topic | SnapEngage |
Alternatives Considered | Customer360 No answers on this topic | SnapEngage |
Return on Investment | Customer360 No answers on this topic | SnapEngage |
ScreenShots | SnapEngage Screenshots |