Likelihood to Recommend I would (and do) recommend 3BL Professional to any company/org trying to expand the reach of it's CR programs. Often communications is how we justify the budget for our program work (communications help us increase brand reputation, reach potential employees, reach investors and ESG analysts). The 3BL platform is an incredible way to get your impacts and initiatives out to the world so that people know about the incredible programs you're running. Would recommend for any CR/ESG/Sustainability team.
Read full review Help a Reporter Out (HARO) was (and today, HERO is) an incredibly valuable tool that effectively bridges the gap between journalists and PR practitioners, and it filled a need on both ends. A perfect solution to an ongoing industry problem. When I have a client that needs media coverage, and a lead is shared in the daily email that fits the client's expertise, it creates an opportunity that we may never have otherwise been able to identify.
Read full review Pros sourcing and amplifying relevant content across a large network critically assessing current industry trends and determining the best plan for our campaigns and content professionally managing out content, drafting mock-ups and promoting articles in a timely manner Read full review Pushes PR opportunities right to your desktop several times a day Provides media opportunities for just about every industry and if you monitor it regularly, on just about every topic you can think of Provides an easy way to contact reporters with relevant information Media outlets are verified for you Read full review Cons Could use detailed description of difference between page views and impressions and how these are differently experienced by people who could see the content on various channels It would help to know a ballpark figure of impressions served up by Reuters, AP and other services that pickup 3BL content It would help if quarterly reporting could track with our fiscal year quarters instead of calendar year quarters Read full review I've noticed that some queries are incredibly vague to the point where they could or could not apply to me. I feel like they should implement more strict parameters on what the query has to include. Sometimes the outlet is marked anonymous which is not beneficial at all to those who are browsing queries. I think the outlet should be required as that is a pretty essential piece of information to consider. I think they email slightly too often. My inbox gets flooded with HARO emails and I'm not able to go through all of them because they get buried. Maybe explore a new strategy to organize the huge amount of queries that get submitted every day. Read full review Usability It takes only a few minutes to set up your account. Then, the rest is just checking the push emails, and responding to relevant queries.
Read full review Alternatives Considered They are different tools. While HARO pretty much gives you feedback on media opportunities you can pitch for and allows you to get in touch with the reporter, so you can get exposure and they can find people for their news. Cision allows you to syndicate your press releases. You need to have a written press release in order to use it.
Read full review Return on Investment A lot of staff time saved on PR which is not our expertise. Read full review A hard thing to measure in terms of actual sales dollars, however, being able to provide fresh content is essential to any brand. When someone mentions they saw the published piece or it grows organically from social media, that is a win. Read full review ScreenShots