4me.com vs. Spiceworks Help Desk
4me.com vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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4me.com | Mid-Size Companies (51-1,000 employees) | Next-Generation Enterprise Service Management Built for the world’s most demanding enterprises. 4me® combines ITSM with ESM and SIAM capabilities making it possible for all internal departments, such as IT, HR and Facilities, to work seamlessly with each other, as well as with external managed service providers. The vendor describes… | $0 per user per month | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
4me.com | Spiceworks Help Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Self Help Community |
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Multi-Channel Help |
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4me.com | Spiceworks Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.3 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
4me.com | Spiceworks Help Desk | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | 10.0 (1 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
4me.com | Spiceworks Help Desk | |
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Likelihood to Recommend | 4me.com | Spiceworks Ziff Davis |
Pros | 4me.com | Spiceworks Ziff Davis |
Cons | 4me.com | Spiceworks Ziff Davis |
Likelihood to Renew | 4me.com No answers on this topic | Spiceworks Ziff Davis |
Usability | 4me.com | Spiceworks Ziff Davis |
Reliability and Availability | 4me.com No answers on this topic | Spiceworks Ziff Davis |
Support Rating | 4me.com No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | 4me.com No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | 4me.com No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | 4me.com | Spiceworks Ziff Davis |
ScreenShots | 4me.com Screenshots |