What users are saying about
7 Ratings
4 Ratings
7 Ratings
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Score 9.6 out of 100
4 Ratings
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Score 9 out of 100

Likelihood to Recommend

7shifts

7Shifts is the ideal scheduling software for the hospitality industry, where there are multiple departments and where everyone needs access to everything across the board.
Anonymous | TrustRadius Reviewer

CrunchTime!

CrunchTime! is well suited for non-franchised restaurant brands. When you have control of the end-user it makes deployment and use much easier. It is less suited for franchised restaurants because of the inability for the franchiser to require its use. Without end-user interaction some data points are not available. Some of the recent changes in the software have addressed this.
Scott Scherer | TrustRadius Reviewer

Pros

7shifts

  • Shift swaps/giveaways.
  • Communication tools.
Anonymous | TrustRadius Reviewer

CrunchTime!

  • The integration to our Vendors is well done allow us to place orders and monitor vendors for contract compliance.
  • The integration to our POS was simple which allows us to easily exchange data.
  • There update cadence is short and they are always releasing system improvements.
Scott Scherer | TrustRadius Reviewer

Cons

7shifts

  • Sometimes notifications don’t clear when checked; or it’s hard to understand where in 7shifts the notification is coming from (log book, schedule, etc).
  • Would be nice to add photos to post.
Anonymous | TrustRadius Reviewer

CrunchTime!

  • Until recently we were unable to get accurate data from franchisees that are unwilling to use the product. That is changing with some new feature releases.
Scott Scherer | TrustRadius Reviewer

Support Rating

7shifts

7shifts 10.0
Based on 3 answers
I love the ability to leave a chat message to be answered. That makes it so much easier when you're dealing with a busy schedule and don't want to wait on hold.
Anonymous | TrustRadius Reviewer

CrunchTime!

No score
No answers yet
No answers on this topic

Alternatives Considered

7shifts

For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
Jayelynn Willman | TrustRadius Reviewer

CrunchTime!

We selected CrunchTime! many years ago because they were a relatively small company with a good product. We have grown with them. We have looked at competitors over the years and have not found a company that we would consider switching to.
Scott Scherer | TrustRadius Reviewer

Return on Investment

7shifts

  • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
  • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
  • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
Anonymous | TrustRadius Reviewer

CrunchTime!

  • The software has allowed us to maintain consistency of our products while helping to keep food cost down.
  • The software has allowed us to maintain quality and determine which stores are not properly executing our recipes which allows us to do customized training.
Scott Scherer | TrustRadius Reviewer

Pricing Details

7shifts

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CrunchTime!

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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