Likelihood to Recommend 7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
Read full review Runn is our scheduling tool. We use it to track the dozens of projects that we have running and who is assigned to them. It allows us to create schedules for each employee and contractor (consultants) so we can effectively stay within the hours we allocate to each project and stay within the project budget.
Read full review Pros Staff can easily access fellow team members' contact info (phone & email). Staff can easily enter availability or time off. Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed. Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful. Read full review Runn allows us to track projects over a period of time to see who worked on it and how many hours were spent, to keep us on track. Runn allows us to create schedules for our team of consultants. By viewing a person, we can see each project assigned and the weekly hours allocated. Runn allows us to run reports to see if we need to bill for hours that go over the weekly allocation. Read full review Cons When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order. When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations. Read full review Runn meets our needs so I don't have any input here. Read full review Support Rating I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
Read full review Alternatives Considered For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than
HotSchedules . I've recommended it to several other local businesses who have implemented it as well and had great luck.
Read full review We used
Hubstaff before moving to Runn. The decision to leave
Hubstaff was purely a financial one, as we were looking to cut expenses during the early phase of the pandemic. Both products are good, and
Hubstaff worked well for our organization, but it was decided to move to Runn to save on organizational expenses without losing needed functionality.
Read full review Return on Investment Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C. Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER Read full review Runn has been a positive impact on our expenses because we use a free (or low-cost) version in our tech stack. Read full review ScreenShots