8x8 Contact Center vs. ServInsights
8x8 Contact Center vs. ServInsights
Product | Rating | Most Used By | Product Summary | Starting Price |
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8x8 Contact Center | N/A | 8x8 Contact Center is a solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center helps businesses to connect and collaborate with individuals working inside and outside of the organization. | N/A | |
ServInsights | N/A | Servion Global Solutions headquartered in India offers ServInsights, a call center analytics and optimization solution. | N/A |
8x8 Contact Center | ServInsights | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
8x8 Contact Center | ServInsights | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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8x8 Contact Center | ServInsights | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | 8x8 Contact Center Score 7.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Zoom Contact Center Score 9.2 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Calabrio Teleopti WFM Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
8x8 Contact Center | ServInsights | |
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Likelihood to Recommend | 7.7 (135 ratings) | - (0 ratings) |
Likelihood to Renew | 7.6 (6 ratings) | - (0 ratings) |
Usability | 8.2 (21 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 9.1 (2 ratings) | - (0 ratings) |
Support Rating | 3.3 (52 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 8.4 (4 ratings) | - (0 ratings) |
Configurability | 9.1 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 7.3 (1 ratings) | - (0 ratings) |
Ease of integration | 8.6 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (2 ratings) | - (0 ratings) |
8x8 Contact Center | ServInsights | |
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Likelihood to Recommend | 8x8, Inc. | Servion Global Solutions No answers on this topic |
Pros | 8x8, Inc. | Servion Global Solutions No answers on this topic |
Cons | 8x8, Inc. | Servion Global Solutions No answers on this topic |
Likelihood to Renew | 8x8, Inc. | Servion Global Solutions No answers on this topic |
Usability | 8x8, Inc. | Servion Global Solutions No answers on this topic |
Reliability and Availability | 8x8, Inc. | Servion Global Solutions No answers on this topic |
Performance | 8x8, Inc. | Servion Global Solutions No answers on this topic |
Support Rating | 8x8, Inc. | Servion Global Solutions No answers on this topic |
In-Person Training | 8x8, Inc. | Servion Global Solutions No answers on this topic |
Online Training | 8x8, Inc. | Servion Global Solutions No answers on this topic |
Implementation Rating | 8x8, Inc. | Servion Global Solutions No answers on this topic |
Alternatives Considered | 8x8, Inc. | Servion Global Solutions No answers on this topic |
Contract Terms and Pricing Model | 8x8, Inc. | Servion Global Solutions No answers on this topic |
Scalability | 8x8, Inc. | Servion Global Solutions No answers on this topic |
Return on Investment | 8x8, Inc. | Servion Global Solutions No answers on this topic |
ScreenShots |