8x8 Express (discontinued) vs. Cisco Desk Camera

The 8x8 app is great and very user friendly and straightforward. Team Members can adjust their own setting as needed.

Incentivized

It's well-suited for daily/weekly meetings with the teams, and to explain the detailed design of the projects. Also, to host various remote training sessions for new hires. To record the prototype design working model in the laboratory.

• So easy to use!
• Voicemail - can be accessed anywhere, includes transcription of the voicemail and an email message with the recording
• Telephone services without all the fees of a landline service
• Auto attendant, offering recordings of our messages

Incentivized

• It helps in remote training and workshops
• It helps in physical prototypes in the laboratory
• It helps in improving communication with vendors and clients

• We are just starting to use the platform and using limited features at the moment and 8x8 is doing everything we need it to do.

Incentivized

• Bring the cost down just a bit so we can get more of them

If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.

Incentivized

8x8 has a much lower cost that avaya for the same features. 8x8 is a bit more user friendly than some other larger well established brands. It still uses industry standards in terminology and call flows to for anyone with voip experience its a pain free switch to make over.

Incentivized

Don't get me wrong we have purchased less expensive webcams for employees, but I asked for the Cisco Desk Camera for myself as the options and features it has are far better than the others. I just wish they were a bit lower cost so we could get more of them installed.

• Being able to listen to phone calls when there is a discrepancy
• Keeping the honest honest by knowing we can listen to calls
• Easy to communicate internally, been very helpful and time saving

Incentivized

• It increased the improvement of remote training session by 35% approximately
• Increased the productivity of debugging issues by 20% in the lab with picture quality
• Increased collaboration between different team meetings by 40%