The easiest way to communicate!
December 07, 2022
The easiest way to communicate!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 Express
We use it for texting and calling customers. I love that you can use it on any phone and have the phone number from 8x8 Express. The biggest issue is that the voicemail fills up quickly. We also can go back and listen to phone calls if needed. I use it to communicate with customers as well as co-workers. It is nice to be able to just call an extension and all my co-workers are already in my contacts.
Pros
- Texting
- Recording calls
- Using a different phone number
- Keeping track of messages
Cons
- Better voicemail
- Dropped calls
- Texting function could be easier to use
- recorded calls
- texting
- voicemail
- Being able to listen to phone calls when there is a discrepancy
- Keeping the honest honest by knowing we can listen to calls
- Easy to communicate internally, been very helpful and time saving
I don't get to choose who we use. We used Vonage and now we use 8x8 Express. I like 8x8 Express because it is easier to use and more user friendly. The app saves so much time when you need to get a hold of someone because the contacts are integrated in the app.
Do you think 8x8 Express (discontinued) delivers good value for the price?
Yes
Are you happy with 8x8 Express (discontinued)'s feature set?
Yes
Did 8x8 Express (discontinued) live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of 8x8 Express (discontinued) go as expected?
I wasn't involved with the implementation phase
Would you buy 8x8 Express (discontinued) again?
Yes
Comments
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