8x8 Express (discontinued) Reviews
8x8 Express (discontinued)

8x8 Express (discontinued)Competitors and Alternatives

Most Commonly Comparedto 8x8 Express (discontinued)

Best 8x8 Express (discontinued) Alternatives for Small Businesses

Nextiva Business Phone Service

Score 8.9 out of 10

Nextiva is a business communications platform that includes a VoIP solution, CRM software, BI software, cloud storage, phone and device rentals, email marketing automation software, and a contact center solution. These products can be purchased individually or together.

Higher Rated Features

  • Cloud PBX
  • Call Management
  • Multi-level Interactive Voice Response (IVR)

Popular Integrations

Sangoma Switchvox

Score 9.0 out of 10

Switchvox is an IP PBX supporting business phone systems, allowing users to simplify communications down to one solution delivered on-premise or hosted in the Cloud. Switchvox Cloud is a fully-featured Unified Communications (UC) solution designed for SMBs, featuring presence, instant messaging, conferencing, and mobility, for a monthly rate starting at $19.99. Switchvox was developed by Digium and now owned and supported by Sangoma since the 2018 acquisition.

Higher Rated Features

Customers are more satisfied with the features of 8x8 Express (discontinued) than the Sangoma Switchvox

Popular Integrations

8x8 X Series

Score 8.8 out of 10

8x8 XCaaS aims to erase the boundary between Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) to help organizations deliver modern communications experiences. With one integrated platform for customer and employee communications, businesses can respond to customer inquiries faster while maintaining the context and content of each engagement as it progresses through the customer journey.

Higher Rated Features

  • Cloud PBX
  • Multi-level Interactive Voice Response (IVR)
  • Directory of employee names

Popular Integrations

PanTerra Networks

Score 8.7 out of 10

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed…

Higher Rated Features

Customers are more satisfied with the features of 8x8 Express (discontinued) than the PanTerra Networks

Popular Integrations

Broadvoice

Score 8.7 out of 10

Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations.

Higher Rated Features

  • Unified Communications Platform and Collaboration
  • Cloud PBX
  • Performance & Compatibility of Online Events Software

Popular Integrations

Zoom

Score 8.3 out of 10
Learn More

Zoom is a unified communications platform primarily known for its use as a web conferencing tool. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.

Higher Rated Features

Customers are more satisfied with the features of 8x8 Express (discontinued) than the Zoom

Popular Integrations

Dialpad Ai Voice

Score 8.0 out of 10

Dialpad Ai Voice (formerly Dialpad Talk) is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface. It integrates with the vendor's web conferencing product, UberConference, as well as with G Suite, Microsoft Office 365, Salesforce, LinkedIn, Okta, and Zendesk.

Higher Rated Features

  • Unified Communications Platform and Collaboration
  • Performance & Compatibility of Online Events Software
  • High quality audio

Popular Integrations

Avaya UCaaS

Score 8.0 out of 10

Avaya UCaaS is an all-in-one business communications platform. Avaya UCaaS aims to set employees up for success with unified internal communication, supporting voice, chat, email, video, file sharing, task management and more. Create collaboration in real-time, using any device or system, through one platform.

Higher Rated Features

  • Unified Communications Platform and Collaboration

Popular Integrations

Ooma Office

Score 7.7 out of 10

For businesses of all sizes, Ooma provides advanced voice and collaboration features which they describe as flexible and scalable. With plans starting at $19.95 per user per month, Ooma Office is available without contracts or long-term commitments so as to make it easy for a small business to scale its office phone system with Ooma as its business grows.Ooma Office features include:Unlimited Calling in U.S., Canada, Mexico and Puerto RicoFree Local Number– Keep your existing number or choose a…

Higher Rated Features

  • Cloud PBX
  • Call Management
  • Message alerts

Popular Integrations

GoTo Connect

Score 7.8 out of 10
Get a Quote

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

Higher Rated Features

  • Cloud PBX
  • Multi-level Interactive Voice Response (IVR)

Popular Integrations

Best 8x8 Express (discontinued) Alternatives for Medium-sized Companies

Nextiva Business Phone Service

Score 8.9 out of 10

Nextiva is a business communications platform that includes a VoIP solution, CRM software, BI software, cloud storage, phone and device rentals, email marketing automation software, and a contact center solution. These products can be purchased individually or together.

Higher Rated Features

  • Cloud PBX
  • Call Management
  • Multi-level Interactive Voice Response (IVR)

Popular Integrations

8x8 X Series

Score 8.8 out of 10

8x8 XCaaS aims to erase the boundary between Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) to help organizations deliver modern communications experiences. With one integrated platform for customer and employee communications, businesses can respond to customer inquiries faster while maintaining the context and content of each engagement as it progresses through the customer journey.

Higher Rated Features

  • Cloud PBX
  • Multi-level Interactive Voice Response (IVR)
  • Directory of employee names

Popular Integrations

PanTerra Networks

Score 8.7 out of 10

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed…

Higher Rated Features

Customers are more satisfied with the features of 8x8 Express (discontinued) than the PanTerra Networks

Popular Integrations

Call Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.

Higher Rated Features

Customers are more satisfied with the features of 8x8 Express (discontinued) than the Cisco Unified Communications Manager (Call Manager)

Popular Integrations

Zoom

Score 8.3 out of 10
Learn More

Zoom is a unified communications platform primarily known for its use as a web conferencing tool. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.

Higher Rated Features

Customers are more satisfied with the features of 8x8 Express (discontinued) than the Zoom

Popular Integrations

Webex Calling

Score 8.3 out of 10
Start a Free Trial

Webex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

Higher Rated Features

  • Cloud PBX

Popular Integrations

Webex App

Score 8.2 out of 10
Learn More

The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

Higher Rated Features

Customers are more satisfied with the features of 8x8 Express (discontinued) than the Webex App

Popular Integrations

Avaya Aura

Score 8.2 out of 10

The on-premises Avaya Aura Platform delivers unified communications and customer service solutions, designed to enhance employee and customer experiences. It is presented as real time communications architecture using session-based collaboration technologies, and is used to enable multi-modal unified communications and omnichannel customer experience solutions.

Higher Rated Features

  • High quality audio
  • Centralized communications management

Popular Integrations

Dialpad Ai Voice

Score 8.0 out of 10

Dialpad Ai Voice (formerly Dialpad Talk) is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface. It integrates with the vendor's web conferencing product, UberConference, as well as with G Suite, Microsoft Office 365, Salesforce, LinkedIn, Okta, and Zendesk.

Higher Rated Features

  • Unified Communications Platform and Collaboration
  • Performance & Compatibility of Online Events Software
  • High quality audio

Popular Integrations

Microsoft Teams

Score 8.0 out of 10

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Higher Rated Features

Customers are more satisfied with the features of 8x8 Express (discontinued) than the Microsoft Teams

Popular Integrations

Best 8x8 Express (discontinued) Alternatives for Enterprises

Call Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.

Higher Rated Features

Customers are more satisfied with the features of 8x8 Express (discontinued) than the Cisco Unified Communications Manager (Call Manager)

Popular Integrations

Zoom

Score 8.3 out of 10
Learn More

Zoom is a unified communications platform primarily known for its use as a web conferencing tool. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.

Higher Rated Features

Customers are more satisfied with the features of 8x8 Express (discontinued) than the Zoom

Popular Integrations

Webex Calling

Score 8.3 out of 10
Start a Free Trial

Webex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

Higher Rated Features

  • Cloud PBX

Popular Integrations

Webex App

Score 8.2 out of 10
Learn More

The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

Higher Rated Features

Customers are more satisfied with the features of 8x8 Express (discontinued) than the Webex App

Popular Integrations

Avaya Aura

Score 8.2 out of 10

The on-premises Avaya Aura Platform delivers unified communications and customer service solutions, designed to enhance employee and customer experiences. It is presented as real time communications architecture using session-based collaboration technologies, and is used to enable multi-modal unified communications and omnichannel customer experience solutions.

Higher Rated Features

  • High quality audio
  • Centralized communications management

Popular Integrations

Microsoft Teams

Score 8.0 out of 10

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Higher Rated Features

Customers are more satisfied with the features of 8x8 Express (discontinued) than the Microsoft Teams

Popular Integrations

Avaya UCaaS

Score 8.0 out of 10

Avaya UCaaS is an all-in-one business communications platform. Avaya UCaaS aims to set employees up for success with unified internal communication, supporting voice, chat, email, video, file sharing, task management and more. Create collaboration in real-time, using any device or system, through one platform.

Higher Rated Features

  • Unified Communications Platform and Collaboration

Popular Integrations

Google Hangouts (Classic)

Score 7.5 out of 10

The classic version of Google Hangouts is a communication platform that includes messaging, voice, VoIP, and video call capabilities. It was part of Google’s G Suite offering and integrated with applications such as Gmail and Google+. Users of the classic version of Hangouts will be migrated to the new Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.

Higher Rated Features

Customers are more satisfied with the features of 8x8 Express (discontinued) than the Google Hangouts (Classic)

Popular Integrations

West (formerly Intrado) has executed a series of transactions to transition their UCaaS business to numerous other providers, notably Fusion Connect.

Higher Rated Features

Customers are more satisfied with the features of 8x8 Express (discontinued) than the West Unified Communications Services (discontinued)

Popular Integrations

Fuze

Score 7.4 out of 10

Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions.

Higher Rated Features

Customers are more satisfied with the features of 8x8 Express (discontinued) than the Fuze

Popular Integrations