8x8 Express (discontinued) vs. Extron Collaboration Systems

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
8x8 Express (discontinued)
Score 3.1 out of 10
N/A
8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.N/A
Extron Collaboration Systems
Score 8.8 out of 10
N/A
Extron, headquartered in Anaheim, has wired or wireless systems that are designed to make collaboration easy for huddle rooms, conference rooms and classrooms. . For stand-alone wireless collaboration the ShareLink wireless collaboration gateway allows small to medium size groups to work together with minimal wiring and AV infrastructure. For wired collaboration Extron TeamWork is a collaboration system that adapts to evolving collaboration needs in both corporate and education applications.N/A
Pricing
8x8 Express (discontinued)Extron Collaboration Systems
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
8x8 Express (discontinued)Extron Collaboration Systems
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
8x8 Express (discontinued)Extron Collaboration Systems
Features
8x8 Express (discontinued)Extron Collaboration Systems
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
8x8 Express (discontinued)
8.0
6 Ratings
3% below category average
Extron Collaboration Systems
-
Ratings
High quality audio8.06 Ratings00 Ratings
High quality video8.03 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
8x8 Express (discontinued)
8.5
2 Ratings
3% above category average
Extron Collaboration Systems
-
Ratings
Desktop sharing8.52 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
8x8 Express (discontinued)
8.7
2 Ratings
5% above category average
Extron Collaboration Systems
-
Ratings
Calendar integration9.02 Ratings00 Ratings
Meeting initiation8.02 Ratings00 Ratings
Record meetings / events9.02 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
8x8 Express (discontinued)
8.5
2 Ratings
5% above category average
Extron Collaboration Systems
-
Ratings
Live chat8.52 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
8x8 Express (discontinued)
9.3
5 Ratings
17% above category average
Extron Collaboration Systems
-
Ratings
User authentication9.05 Ratings00 Ratings
Participant roles & permissions9.54 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
8x8 Express (discontinued)
8.0
6 Ratings
4% below category average
Extron Collaboration Systems
-
Ratings
Hosted PBX7.54 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)8.05 Ratings00 Ratings
Directory of employee names8.66 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
8x8 Express (discontinued)
8.9
6 Ratings
6% above category average
Extron Collaboration Systems
-
Ratings
Answering rules9.06 Ratings00 Ratings
Call recording9.05 Ratings00 Ratings
Call park9.04 Ratings00 Ratings
Call screening9.34 Ratings00 Ratings
Message alerts9.25 Ratings00 Ratings
Business SMS/External Messaging8.54 Ratings00 Ratings
Online Fax8.01 Ratings00 Ratings
Voicemail Transcription9.05 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
8x8 Express (discontinued)
9.6
3 Ratings
13% above category average
Extron Collaboration Systems
-
Ratings
Mobile app for iOS9.73 Ratings00 Ratings
Mobile app for Android9.62 Ratings00 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
8x8 Express (discontinued)
7.1
5 Ratings
13% below category average
Extron Collaboration Systems
-
Ratings
Centralized communications management8.05 Ratings00 Ratings
Team messaging8.34 Ratings00 Ratings
Team document sharing6.01 Ratings00 Ratings
Call and meeting analytics6.03 Ratings00 Ratings
Best Alternatives
8x8 Express (discontinued)Extron Collaboration Systems
Small Businesses
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.4 out of 10
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 9.0 out of 10
Medium-sized Companies
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.1 out of 10
Cisco Desk Series
Cisco Desk Series
Score 9.4 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.1 out of 10
Cisco Desk Series
Cisco Desk Series
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
8x8 Express (discontinued)Extron Collaboration Systems
Likelihood to Recommend
7.6
(8 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
8x8 Express (discontinued)Extron Collaboration Systems
Likelihood to Recommend
Discontinued Products
The 8x8 app is great and very user friendly and straightforward. Team Members can adjust their own setting as needed.
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Extron
it is great for classrooms espically math and science when you need to collaborate quickly and have everyone see the difference in thoughts.
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Pros
Discontinued Products
  • So easy to use!
  • Voicemail - can be accessed anywhere, includes transcription of the voicemail and an email message with the recording
  • Telephone services without all the fees of a landline service
  • Auto attendant, offering recordings of our messages
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Extron
  • wireless transmission
  • secure connection and limiting others who are not supposed to hook in to the system
  • works with lots of different technology types phones tablets ...
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Cons
Discontinued Products
  • We are just starting to use the platform and using limited features at the moment and 8x8 is doing everything we need it to do.
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Extron
  • better interface
  • smoother way to switch out from different presentations
  • more customizable interface
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Usability
Discontinued Products
No answers on this topic
Extron
it is easy to train teacher on how to use it and makes the teaching environment engaging for the students.
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Support Rating
Discontinued Products
If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
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Extron
No answers on this topic
Alternatives Considered
Discontinued Products
8x8 has a much lower cost that avaya for the same features. 8x8 is a bit more user friendly than some other larger well established brands. It still uses industry standards in terminology and call flows to for anyone with voip experience its a pain free switch to make over.
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Extron
No answers on this topic
Return on Investment
Discontinued Products
  • Being able to listen to phone calls when there is a discrepancy
  • Keeping the honest honest by knowing we can listen to calls
  • Easy to communicate internally, been very helpful and time saving
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Extron
  • better learning environment
  • ease of use
  • inexpensive solution
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ScreenShots

8x8 Express (discontinued) Screenshots

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