What users are saying about
13 Ratings
13 Ratings
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Score 6.4 out of 100
5 Ratings
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Score 4.2 out of 100

Attribute Ratings

  • 8x8 Express is rated higher in 1 area: Likelihood to Recommend
  • Logitech GROUP is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.1

8x8 Express

91%
1 Rating
9.0

Logitech GROUP

90%
1 Rating

Support Rating

5.5

8x8 Express

55%
1 Rating
9.0

Logitech GROUP

90%
2 Ratings

Likelihood to Recommend

8x8, Inc.

For the price, having all of these features is amazing. If you have separate divisions and want to not have a ton of crossover with calls this is a great setup. It isn’t a great setup if you need only one phone since it doesn’t make sense since you won’t use most of the features.
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Logitech

When you don´t have enough budget to have a robust conference system, this solution can help you to have good quality video conferences with excellent audio quality and video quality, and the prices of these products are not so high comparing with other brands, I think is a perfect solution for mid enterprises
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Pros

8x8, Inc.

  • Being able to forward calls to my cell phone when I am out of office.
  • So much functionality. So many options.
  • One set price instead of a bunch of add-on fees.
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Logitech

  • High Audio Quality
  • High Video Quality
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Cons

8x8, Inc.

  • Setup is a pain.
  • Transferring numbers take a long time.
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Logitech

  • Design of the devices
  • To many cables for conference systems
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Pricing Details

8x8 Express

Starting Price

$0

Editions & Modules

8x8 Express editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Logitech GROUP

    Starting Price

    Editions & Modules

    Logitech GROUP editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      8x8, Inc.

      If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
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      Logitech

      I think the technical support of Logitech GROUP is well when you have an issue you can call them. They answer you quickly, we only use this support a couple of times, because we don´t have many problems with these devices, the performance of these devices is outstanding.
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      Alternatives Considered

      8x8, Inc.

      I love 8x8. Having not used Polycom phones before, the hardest part was learning how to set up and use the actual phones. 8x8 makes it a seamless transition from using other service providers. Their customer service is excellent although if you get their cheapest plan you will only get online assistance.
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      Logitech

      We selected Logitech GROUP because the balance cost-benefit was excellent comparing with other vendors. We tried some devices before the purchase, and we discovered that the quality of these devices is excellent, the solutions are easy to handle for end users that don´t have technical skills in general terms is a good cheap solution.
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      Return on Investment

      8x8, Inc.

      • We are still learning all the nuances but we miss much fewer calls.
      • Transitioning calls to the appropriate person is much easier.
      • Ease of use.
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      Logitech

      • The balance cost-benefit is very good with these devices.
      • You can have 3 Logitech GROUP devices at the same price of 1 robust conference system.
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      Screenshots

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