8x8 Express (discontinued) vs. Logitech GROUP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
8x8 Express (discontinued)
Score 7.0 out of 10
N/A
8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.N/A
Logitech GROUP
Score 4.0 out of 10
N/A
Logitech GROUP is an HD video conferencing solution designed for meetings of up to 14 people, with optional expansion mics to extend to meetings of up to 20 people. Components include the camera, speakerphone, hub, remote, wall/table mount, and expansion microphones. The system plugs into the user's computer via USB to provide the audio and video components for meetings run on the user's web conferencing software.N/A
Pricing
8x8 Express (discontinued)Logitech GROUP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
8x8 Express (discontinued)Logitech GROUP
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
8x8 Express (discontinued)Logitech GROUP
Top Pros
Top Cons
Features
8x8 Express (discontinued)Logitech GROUP
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
8x8 Express (discontinued)
8.0
6 Ratings
0% above category average
Logitech GROUP
-
Ratings
High quality audio8.06 Ratings00 Ratings
High quality video8.03 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
8x8 Express (discontinued)
8.5
2 Ratings
8% above category average
Logitech GROUP
-
Ratings
Desktop sharing8.52 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
8x8 Express (discontinued)
8.7
2 Ratings
10% above category average
Logitech GROUP
-
Ratings
Calendar integration9.02 Ratings00 Ratings
Meeting initiation8.02 Ratings00 Ratings
Record meetings / events9.02 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
8x8 Express (discontinued)
8.5
2 Ratings
11% above category average
Logitech GROUP
-
Ratings
Live chat8.52 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
8x8 Express (discontinued)
9.3
5 Ratings
21% above category average
Logitech GROUP
-
Ratings
User authentication9.05 Ratings00 Ratings
Participant roles & permissions9.54 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
8x8 Express (discontinued)
8.0
6 Ratings
1% below category average
Logitech GROUP
-
Ratings
Hosted PBX7.54 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)8.05 Ratings00 Ratings
Directory of employee names8.66 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
8x8 Express (discontinued)
8.9
6 Ratings
9% above category average
Logitech GROUP
-
Ratings
Answering rules9.06 Ratings00 Ratings
Call recording9.05 Ratings00 Ratings
Call park9.04 Ratings00 Ratings
Call screening9.34 Ratings00 Ratings
Message alerts9.25 Ratings00 Ratings
Business SMS/External Messaging8.54 Ratings00 Ratings
Online Fax8.01 Ratings00 Ratings
Voicemail Transcription9.05 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
8x8 Express (discontinued)
9.6
3 Ratings
14% above category average
Logitech GROUP
-
Ratings
Mobile app for iOS9.73 Ratings00 Ratings
Mobile app for Android9.62 Ratings00 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
8x8 Express (discontinued)
7.1
5 Ratings
7% below category average
Logitech GROUP
-
Ratings
Centralized communications management8.05 Ratings00 Ratings
Team messaging8.24 Ratings00 Ratings
Team document sharing6.01 Ratings00 Ratings
Call and meeting analytics6.03 Ratings00 Ratings
Best Alternatives
8x8 Express (discontinued)Logitech GROUP
Small Businesses
Nextiva
Nextiva
Score 9.2 out of 10
Zoom Workplace
Zoom Workplace
Score 8.2 out of 10
Medium-sized Companies
Nextiva
Nextiva
Score 9.2 out of 10
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.8 out of 10
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
8x8 Express (discontinued)Logitech GROUP
Likelihood to Recommend
7.6
(8 ratings)
9.0
(1 ratings)
Support Rating
9.1
(2 ratings)
9.0
(1 ratings)
User Testimonials
8x8 Express (discontinued)Logitech GROUP
Likelihood to Recommend
Discontinued Products
The 8x8 app is great and very user friendly and straightforward. Team Members can adjust their own setting as needed.
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Logitech
When you don´t have enough budget to have a robust conference system, this solution can help you to have good quality video conferences with excellent audio quality and video quality, and the prices of these products are not so high comparing with other brands, I think is a perfect solution for mid enterprises
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Pros
Discontinued Products
  • So easy to use!
  • Voicemail - can be accessed anywhere, includes transcription of the voicemail and an email message with the recording
  • Telephone services without all the fees of a landline service
  • Auto attendant, offering recordings of our messages
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Logitech
  • High Audio Quality
  • High Video Quality
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Cons
Discontinued Products
  • We are just starting to use the platform and using limited features at the moment and 8x8 is doing everything we need it to do.
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Logitech
  • Design of the devices
  • To many cables for conference systems
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Support Rating
Discontinued Products
If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
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Logitech
I think the technical support of Logitech GROUP is well when you have an issue you can call them. They answer you quickly, we only use this support a couple of times, because we don´t have many problems with these devices, the performance of these devices is outstanding.
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Alternatives Considered
Discontinued Products
8x8 has a much lower cost that avaya for the same features. 8x8 is a bit more user friendly than some other larger well established brands. It still uses industry standards in terminology and call flows to for anyone with voip experience its a pain free switch to make over.
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Logitech
We selected Logitech GROUP because the balance cost-benefit was excellent comparing with other vendors. We tried some devices before the purchase, and we discovered that the quality of these devices is excellent, the solutions are easy to handle for end users that don´t have technical skills in general terms is a good cheap solution.
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Return on Investment
Discontinued Products
  • Being able to listen to phone calls when there is a discrepancy
  • Keeping the honest honest by knowing we can listen to calls
  • Easy to communicate internally, been very helpful and time saving
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Logitech
  • The balance cost-benefit is very good with these devices.
  • You can have 3 Logitech GROUP devices at the same price of 1 robust conference system.
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ScreenShots

8x8 Express (discontinued) Screenshots

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