What users are saying about
13 Ratings
13 Ratings
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Score 6.4 out of 100
5 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • 8x8 Express is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.1

8x8 Express

91%
1 Rating
8.0

Logitech Rally

80%
2 Ratings

Support Rating

5.5

8x8 Express

55%
1 Rating

Logitech Rally

N/A
0 Ratings

Likelihood to Recommend

8x8, Inc.

For the price, having all of these features is amazing. If you have separate divisions and want to not have a ton of crossover with calls this is a great setup. It isn’t a great setup if you need only one phone since it doesn’t make sense since you won’t use most of the features.
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Logitech

This is the first time I have implemented a room video conferencing solution that didn't feel like torture. Right away from the unboxing of the equipment and the clear instructions I was satisfied. The full Teams Room kit had multiple options for cabling and detailed configuration options. It immediately connected to our Office 365 environment and we were live very quickly. We had one hiccup with the pass through on the Tap system but there was a firmware update available already that resolved it immediately.
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Pros

8x8, Inc.

  • Being able to forward calls to my cell phone when I am out of office.
  • So much functionality. So many options.
  • One set price instead of a bunch of add-on fees.
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Logitech

  • Easy to use
  • Screen sharing
  • Video pass through
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Cons

8x8, Inc.

  • Setup is a pain.
  • Transferring numbers take a long time.
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Logitech

  • Better sized equipment for smaller rooms (portable?)
  • More flexibility to share the device (without Tap)
  • Better automatic zooming.
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Pricing Details

8x8 Express

Starting Price

$0

Editions & Modules

8x8 Express editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Logitech Rally

    Starting Price

    Editions & Modules

    Logitech Rally editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      8x8, Inc.

      If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
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      Logitech

      No answers on this topic

      Alternatives Considered

      8x8, Inc.

      I love 8x8. Having not used Polycom phones before, the hardest part was learning how to set up and use the actual phones. 8x8 makes it a seamless transition from using other service providers. Their customer service is excellent although if you get their cheapest plan you will only get online assistance.
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      Logitech

      The Rally units are a significant improvement on the Dolby units, providing a more capable interface with better screen sharing capabilities. The units are significantly cheaper than the Cisco units, however they do not offer the remote management capabilities of the Cisco units.
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      Return on Investment

      8x8, Inc.

      • We are still learning all the nuances but we miss much fewer calls.
      • Transitioning calls to the appropriate person is much easier.
      • Ease of use.
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      Logitech

      • During COVID it has allowed us to link rooms together.
      • Allowed us to make orientation easier to deliver.
      • Allowed us to require less people delivering orientation by linking rooms together.
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      Screenshots

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