What users are saying about
2 Ratings
61 Ratings
2 Ratings
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Score 9.1 out of 100
61 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    BI Standard Reporting

    9.0

    9 Spokes

    90%

    Clari

    Feature Set Not Supported
    N/A
    9 Spokes ranks higher in 1/1 features

    Customizable dashboards

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Ad-hoc Reporting

    7.0

    9 Spokes

    70%

    Clari

    Feature Set Not Supported
    N/A
    9 Spokes ranks higher in 1/1 features

    Drill-down analysis

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Data Discovery and Visualization

    10.0

    9 Spokes

    100%

    Clari

    Feature Set Not Supported
    N/A
    9 Spokes ranks higher in 1/1 features

    Pre-built visualization formats (heatmaps, scatter plots etc.)

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Access Control and Security

    9.0

    9 Spokes

    90%

    Clari

    Feature Set Not Supported
    N/A
    9 Spokes ranks higher in 1/1 features

    Multi-User Support (named login)

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Mobile Capabilities

    8.0

    9 Spokes

    80%

    Clari

    Feature Set Not Supported
    N/A
    9 Spokes ranks higher in 2/2 features

    Responsive Design for Web Access

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Dashboard / Report / Visualization Interactivity on Mobile

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Clari is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.0

    9 Spokes

    70%
    1 Rating
    8.5

    Clari

    85%
    17 Ratings

    Usability

    9 Spokes

    N/A
    0 Ratings
    9.3

    Clari

    93%
    4 Ratings

    Support Rating

    5.0

    9 Spokes

    50%
    2 Ratings
    9.0

    Clari

    90%
    5 Ratings

    Likelihood to Recommend

    9 Spokes

    Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
    Anonymous | TrustRadius Reviewer

    Clari

    Clari is perfect for a sales team collaborating to forecast and estimate the opportunities and overall business status, it's working in a hierarchy scheme that reflects each team member's forecast into their team leader's big forecast number in an automated and easy process. It also can define a periodic date to update the forecast among the team so the forecasting to top management is automated as well.
    Ahmed Farid | TrustRadius Reviewer

    Pros

    9 Spokes

    • Grouping several apps in one place for easy viewing.
    • Clean dashboard interface that looks uncluttered when viewing several apps at once.
    • Setting up the apps is a breeze when the platform supports them.
    Anonymous | TrustRadius Reviewer

    Clari

    • Allows for more efficient funnel management - quick ability to update sales funnels in real time.
    • Provides transparency for leadership to see what is happening with the deals in real time.
    • Able to see the whole story within the sales cycle for upper management down to rep level, as well as those not within sales, to get an understanding of the state of the business.
    Anonymous | TrustRadius Reviewer

    Cons

    9 Spokes

    • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
    • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
    Anonymous | TrustRadius Reviewer

    Clari

    • I still find myself having to update apps in Salesforce as well as Clari when it's supposed to eliminate the need for duplicative forecasting tools.
    • Reps don't have access to company-wide or even team reporting. Would be really helpful to see how other reps are doing and what deals they have
    Anonymous | TrustRadius Reviewer

    Pricing Details

    9 Spokes

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Clari

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    9 Spokes

    No score
    No answers yet
    No answers on this topic

    Clari

    Clari 9.3
    Based on 4 answers
    it is a very easy tool to use. It easily integrates with SFDC and is easy to learn how to use. Clari is a recommendation with any organization concerned with learning new tools because it is so simple to master.I would say it has a strong usability score for all level of users
    Daniel Haber | TrustRadius Reviewer

    Support Rating

    9 Spokes

    9 Spokes 5.0
    Based on 2 answers
    Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
    Anonymous | TrustRadius Reviewer

    Clari

    Clari 9.0
    Based on 5 answers
    Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
    Luke Ferrel | TrustRadius Reviewer

    Alternatives Considered

    9 Spokes

    I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
    Anonymous | TrustRadius Reviewer

    Clari

    Even if I don’t have some experience with Datahug, this platform doesn’t have an excellent end-user experience as Clari. Also, Clari has simple integration with Sales Apps, mobile application and notifications work very well, and is faster than Datahug. Reports are more straightforward, and you have with Clari an easy way for customization.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    9 Spokes

    No answers on this topic

    Clari

    • Has made it easier to keep track of ops. Our company has many open ops that sit and get drawn out. This makes it easy to forget about things and not update. Clari has helped us keep things on track and follow up on more closings that would have been left out.
    • With a small sales team, the cost isn't much of an issue as the deals won from the tool means the ROI is there quickly. With large teams though, I could see that being an issue when compared to just Salesforce licenses
    Anonymous | TrustRadius Reviewer

    Screenshots

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