What users are saying about

9 Spokes

2 Ratings

9 Spokes

2 Ratings
Score 8 out of 101

Entrinsik Informer

83 Ratings
Score 7.8 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Entrinsik Informer

If you are looking for a reporting tool for Unidata then I would give Entrinsik Informer a 10! You will not find a better tool for the price. The added bonus is that it will also work with many other datasources. If you are 100% SQL databases then I would give it about an 8. The ability to paste native queries into a report template and then schedule the job and have it email specific users is great
David Prose profile photo

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Entrinsik Informer
7.1
Customizable dashboards
9 Spokes
9.0
Entrinsik Informer
7.9
Pixel Perfect reports
9 Spokes
Entrinsik Informer
5.5
Report Formatting Templates
9 Spokes
Entrinsik Informer
7.8

Ad-hoc Reporting

9 Spokes
7.0
Entrinsik Informer
7.6
Drill-down analysis
9 Spokes
7.0
Entrinsik Informer
6.9
Formatting capabilities
9 Spokes
Entrinsik Informer
7.1
Integration with R or other statistical packages
9 Spokes
Entrinsik Informer
8.2
Report sharing and collaboration
9 Spokes
Entrinsik Informer
8.1

Data Discovery and Visualization

9 Spokes
10.0
Entrinsik Informer
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Entrinsik Informer

Access Control and Security

9 Spokes
9.0
Entrinsik Informer
8.4
Multi-User Support (named login)
9 Spokes
9.0
Entrinsik Informer
9.1
Role-Based Security Model
9 Spokes
Entrinsik Informer
8.1
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Entrinsik Informer
8.1

Mobile Capabilities

9 Spokes
8.0
Entrinsik Informer
Responsive Design for Web Access
9 Spokes
6.0
Entrinsik Informer
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Entrinsik Informer

Report Output and Scheduling

9 Spokes
Entrinsik Informer
8.7
Publish to Web
9 Spokes
Entrinsik Informer
9.0
Publish to PDF
9 Spokes
Entrinsik Informer
9.0
Report Versioning
9 Spokes
Entrinsik Informer
7.8
Report Delivery Scheduling
9 Spokes
Entrinsik Informer
9.1

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • Files and fields can be mapped and linked in Informer without the need to create computed columns within the Colleague environment, alleviating ad hoc requests to the I.T. department.
  • Scheduled reports can be created that will run if a range of criteria are met: users are not receiving scheduled reports that contain null/empty/blank values.
  • Quick links and Live Excel reports give users instant access to their most used and favorite reports.
  • Dashboard views give instant aggregate information essential during peak times: registration headcount, outstanding receivables, payroll tax deposits, enrollment and financial aid verification, etc.
Don Penrose profile photo

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available
  • If the reporting dashboard included a column on reporting sharing, if the report is public or restricted, would be very helpful. One must detail into each report to see if there are restrictions, which is not efficient.
  • It would be helpful to be able to modify the columns that are displayed on the reporting dashboard: add a column for last modified, add a column for sharing (report is public, shared, private), etc, at the global level, and ideally, at the user level.
  • Help information could be expanded, particularly on mapping and auto suggest type.
  • Helpful option to be able to selecting/view specific multi-values without normalizing the report view.
  • Include a list of common script samples within the application versus posting them to Entrinsik's forums.
Don Penrose profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Entrinsik Informer8.7
Based on 67 answers
Factors that affect the renewal decision include cost effectiveness, feature requests/advancements, simplicity of maintaining and strong support community. Entrinsik support is great and very responsive. The support forums are also a good place for information and their documentation is quite good. Providing support for both Linux and Windows server installations allows for options as well.
Donald Beck profile photo

Usability

No score
No answers yet
No answers on this topic
Entrinsik Informer8.0
Based on 12 answers
I use it on a regular basis and it is very simple. The only time I struggle is if I am trying to write a complex report. Our admins write most of the reports, so this does not happen often.
Karen Brenneman profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Entrinsik Informer9.1
Based on 3 answers
We have 10 concurrent licenses and we average between 6-8 at any given time during the day; and we host the application.
John Bowker profile photo

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
Entrinsik Informer8.5
Based on 10 answers
I would have given 10 but no one and no system is perfect. The only issue with support is not the staff nor the response but the support Wiki and support pages in general run very slow at times. I believe this has been addressed by the company but the technical speed of the pages have been an issue.
Donald Beck profile photo

Implementation

No score
No answers yet
No answers on this topic
Entrinsik Informer9.0
Based on 5 answers
To hire someone with JavaScript skills.
Kris Hutchens profile photo

Breadth of Deployment

No answers on this topic
Within my department, we probably have 19 active users. I think there are probably 20 other users across the rest of campus. So probably 40 (ish) out of 700 employees?
Kate Goldberg profile photo

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
I can't remember the products we compared against. Because it has worked so well I have not looked for other products. I think my endusers would have a fit if I did.
Karleen Clark profile photo

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
Entrinsik Informer8.2
Based on 12 answers
Because of the security, we are able to build reports for our end users. My staff have written over 2,000 reports, but have only published 200 that are "self-service" for our end users. We might use Informer to build internally used reports. Also, we strive to write simple and flexible reports for our end users so that they have to learn fewer reports. We use "parameters" inside Informer to allow them to chose options such as ID, year, city, state, etc
Kate Goldberg profile photo

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
Entrinsik Informer8.1
Based on 12 answers
The enhanced usability of the dashboards with multiple datasources, like Google Docs has helped; the ability to use the underlying reporting tool on Google Docs would be used if it were available. Otherwise, we have connected SQL and UniData databases with ease.
John Bowker profile photo

Return on Investment

No answers on this topic
  • Increased employee self sufficiency
Christopher Jones profile photo

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Entrinsik Informer

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details