9 Spokes vs. Infor Birst

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
9 Spokes
Score 10.0 out of 10
N/A
9 Spokes is a smart dashboard that is designed to help companies see their business more clearly. Key metrics across essential areas of the user’s business are displayed in one place, revealing exactly how it's performing. The vendor’s value proposition is that 9 Spokes makes it easier for companies to make the right calls to manage or grow their business. According to the vendor, key benefits for SMEs include: One smart dashboard for your cloud business apps…N/A
Infor Birst
Score 3.8 out of 10
N/A
Infor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools, and an open client interface.
$30,000
Per 20 Users Per Year
Pricing
9 SpokesInfor Birst
Editions & Modules
No answers on this topic
Basic License
$30,000
Per 20 Users Per Year
Offerings
Pricing Offerings
9 SpokesInfor Birst
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.
More Pricing Information
Community Pulse
9 SpokesInfor Birst
Top Pros
Top Cons
Features
9 SpokesInfor Birst
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
9 Spokes
9.0
1 Ratings
9% above category average
Infor Birst
7.4
77 Ratings
10% below category average
Customizable dashboards9.01 Ratings8.077 Ratings
Pixel Perfect reports00 Ratings7.068 Ratings
Report Formatting Templates00 Ratings7.159 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
9 Spokes
7.0
1 Ratings
15% below category average
Infor Birst
7.0
78 Ratings
15% below category average
Drill-down analysis7.01 Ratings8.078 Ratings
Formatting capabilities00 Ratings7.077 Ratings
Integration with R or other statistical packages00 Ratings6.127 Ratings
Report sharing and collaboration00 Ratings7.068 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
9 Spokes
10.0
1 Ratings
21% above category average
Infor Birst
6.9
72 Ratings
16% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)10.01 Ratings8.072 Ratings
Location Analytics / Geographic Visualization00 Ratings7.058 Ratings
Predictive Analytics00 Ratings5.833 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
9 Spokes
9.0
1 Ratings
5% above category average
Infor Birst
8.3
72 Ratings
3% below category average
Multi-User Support (named login)9.01 Ratings9.070 Ratings
Role-Based Security Model00 Ratings8.068 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.069 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
9 Spokes
8.0
1 Ratings
0% above category average
Infor Birst
5.0
54 Ratings
46% below category average
Responsive Design for Web Access6.01 Ratings7.052 Ratings
Dashboard / Report / Visualization Interactivity on Mobile10.01 Ratings3.042 Ratings
Mobile Application00 Ratings3.034 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
9 Spokes
-
Ratings
Infor Birst
8.0
75 Ratings
5% below category average
Publish to Web00 Ratings8.052 Ratings
Publish to PDF00 Ratings8.067 Ratings
Report Versioning00 Ratings7.28 Ratings
Report Delivery Scheduling00 Ratings9.066 Ratings
Best Alternatives
9 SpokesInfor Birst
Small Businesses
BrightGauge
BrightGauge
Score 8.9 out of 10
BrightGauge
BrightGauge
Score 8.9 out of 10
Medium-sized Companies
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
Enterprises
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
9 SpokesInfor Birst
Likelihood to Recommend
7.0
(1 ratings)
8.0
(96 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(35 ratings)
Usability
-
(0 ratings)
9.0
(12 ratings)
Availability
-
(0 ratings)
4.1
(6 ratings)
Performance
-
(0 ratings)
7.5
(6 ratings)
Support Rating
5.0
(1 ratings)
6.0
(19 ratings)
In-Person Training
-
(0 ratings)
9.1
(4 ratings)
Online Training
-
(0 ratings)
8.0
(2 ratings)
Implementation Rating
-
(0 ratings)
5.3
(6 ratings)
Configurability
-
(0 ratings)
7.0
(2 ratings)
Ease of integration
-
(0 ratings)
5.0
(2 ratings)
Product Scalability
-
(0 ratings)
6.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
5.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(2 ratings)
User Testimonials
9 SpokesInfor Birst
Likelihood to Recommend
9 Spokes International Limited
Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
Read full review
Infor
Birst is well suited for an organization looking for a cloud-hosted analytics solution that is contained within one package. It is able to connect to a very wide variety of different data sources, and has options for either light or involved ETL procedures, depending on the users experience with preparing data. As with any BI project, it would not be suitable for an organization where there is no dedicated team to maintain and manage the project.
Read full review
Pros
9 Spokes International Limited
  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
Read full review
Infor
  • Birst is an platform that provides connectors to some of the applications we use, but also allows us to bring in data from disparate systems to perform ETL and integrate all of the data for analyses. It makes no assumptions about your data, which is good for us, as we have a lot of customizations to many of our systems.
  • Birst is making inroads towards a more modern UI.
Read full review
Cons
9 Spokes International Limited
  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
Read full review
Infor
  • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
  • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
  • Takes a little time to understand how to build reports, not the most intuitive UI
Read full review
Likelihood to Renew
9 Spokes International Limited
No answers on this topic
Infor
We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
Read full review
Usability
9 Spokes International Limited
No answers on this topic
Infor
I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
Read full review
Reliability and Availability
9 Spokes International Limited
No answers on this topic
Infor
We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
Read full review
Performance
9 Spokes International Limited
No answers on this topic
Infor
Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
Read full review
Support Rating
9 Spokes International Limited
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
Read full review
Infor
When we have an issue that is stopping our business from proceeding, I want answers sooner than later. While Birst does have a published response time for each case level, we always wish it could be quicker. What response improvement could there be with a larger support team? In response to first question: Blackhole of issues - Birst needs to improve upon closing issues that resolution was dependent upon code fixes or enhancements, perhaps someone to add a comment on all case tickets at least every 60 days. Escalation - I always have the ability to electronically or via phone escalate a ticket. I also have my Customer Success Manager through whom I can escalate topics.
Read full review
In-Person Training
9 Spokes International Limited
No answers on this topic
Infor
I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly. The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
Read full review
Online Training
9 Spokes International Limited
No answers on this topic
Infor
Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
Read full review
Implementation Rating
9 Spokes International Limited
No answers on this topic
Infor
Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
Read full review
Alternatives Considered
9 Spokes International Limited
I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
Read full review
Infor
During the vetting process, we looked at 14 different products (one of them internal) to see if they would fit our needs and whittled it down to this one over a three month period. We did not contact sales for all of them (sales sites were enough to rule out some), but did have a lot of demos with a significant portion of them and reviewed several of the major industry studies as well. We had representatives of both user interests/design and the technical backend on the evaluation process.
The major features we were looking for a product that we could embed inside our own SaaS application, connect to a sharded Postgres database, had multitenancy and allowed for customer generated reports/ self-reporting. Some of the minor "nice to have" features we were looking at was scheduled reports, especially if we could plug it into our own scheduling system (for CAN-SPAM compliance), internationalization, and support.
In the evaluation, Birst hit all of the must-haves and enough of the nice to haves that they made it down to our final two and the trial was the clincher to make it our final choice.
Read full review
Scalability
9 Spokes International Limited
No answers on this topic
Infor
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
Read full review
Return on Investment
9 Spokes International Limited
No answers on this topic
Infor
  • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
  • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
Read full review
ScreenShots

9 Spokes Screenshots

Screenshot of Screenshot of Screenshot of

Infor Birst Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of