What users are saying about
2 Ratings
2 Ratings
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Score 8.9 out of 100
18 Ratings
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Score 5.3 out of 100

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
Anonymous | TrustRadius Reviewer

OpenText Magellan

If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.
Christopher Noyes | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
OpenText Magellan
Customizable dashboards
9 Spokes
9.0
OpenText Magellan

Ad-hoc Reporting

9 Spokes
7.0
OpenText Magellan
4.5
Drill-down analysis
9 Spokes
7.0
OpenText Magellan
6.0
Formatting capabilities
9 Spokes
OpenText Magellan
3.0

Data Discovery and Visualization

9 Spokes
10.0
OpenText Magellan
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
OpenText Magellan

Access Control and Security

9 Spokes
9.0
OpenText Magellan
Multi-User Support (named login)
9 Spokes
9.0
OpenText Magellan

Mobile Capabilities

9 Spokes
8.0
OpenText Magellan
Responsive Design for Web Access
9 Spokes
6.0
OpenText Magellan
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
OpenText Magellan

Pros

9 Spokes

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
Anonymous | TrustRadius Reviewer

OpenText Magellan

  • The report outputs can vary across different types such as HTML, PDF, and Excel
  • Their open source offering is very sufficient
  • There are great boards and blogs for developers and engineers to expand and use their features.
  • The people from the company that I've worked with are professional and courteous.
Bri Gipson | TrustRadius Reviewer

Cons

9 Spokes

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
Anonymous | TrustRadius Reviewer

OpenText Magellan

  • The debug tool that came with the Actuate 8 developer was poorly written in my opinion; compiling a report could be very difficult when a number of functions were being called.
  • There wasn't any reporting that could be run to download Actuate utilization statistics. Analytics had to be done by manually reviewing who had been running reports.
  • At times when the Actuate Server would become overloaded the only solution was to restart it. There wasn't a way to clear up the list of pending report requests.
Todd Bellamy | TrustRadius Reviewer

Likelihood to Renew

9 Spokes

No score
No answers yet
No answers on this topic

OpenText Magellan

OpenText Magellan 3.9
Based on 9 answers
We have invested much into the software and hardware that supports our reporting platform - Actuate is a staple in our environment.
Anonymous | TrustRadius Reviewer

Support Rating

9 Spokes

9 Spokes 5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
Anonymous | TrustRadius Reviewer

OpenText Magellan

OpenText Magellan 9.1
Based on 1 answer
Always there on the front and backend for us and the client.
Jeffrey Fischer | TrustRadius Reviewer

Alternatives Considered

9 Spokes

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
Anonymous | TrustRadius Reviewer

OpenText Magellan

I've used JReports and Actuate is very similar but seems to have a lot more customization features for the end user of BIRT reports.
Amy Broome | TrustRadius Reviewer

Return on Investment

9 Spokes

No answers on this topic

OpenText Magellan

  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

9 Spokes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Magellan

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

9 Spokes
7.0
OpenText Magellan
7.4

Likelihood to Renew

9 Spokes
OpenText Magellan
3.9

Support Rating

9 Spokes
5.0
OpenText Magellan
9.1

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