Likelihood to Recommend Never would I recommend this company to anyone. [In my experience] they are total nightmares to deal with and depend on. You can't depend on them at all. Plus, [I feel that] they lie and manipulate the search queries based on lies (they do NOT have radio hosting yet they have ads saying that they do).
Read full review Newfold Digital (Endurance + Web.com)
I honestly can't speak to whether FatCow would be well suited for large companies. But for independent contractors, bloggers, and entrepreneurs, FatCow is a perfect fit. If you're a novice user, their tools and interface allow you to build a site quickly. For advanced users, the clean interface makes it simple to find what you need. One-click installation of web applications is awesome. I haven't updated my site in a while, but they provide a great platform for those looking to showcase their portfolios and blogs.
Read full review Pros the hosting hardware they provide is decent when you consider the price Read full review Newfold Digital (Endurance + Web.com)
Flexibility of how you want to use it (WordPress, HTML coding, Wix, etc) Unlimited storage for all your website needs Reasonable rates as compared to other hosting services Read full review Cons [In my experience] customer service is awful. [From what I've seen] they don't care about clients. [In my situation their] first reaction is always to blame it on the unmanaged factor. Read full review Newfold Digital (Endurance + Web.com)
I was very disappointed with my initial renewal. I understood that the price I had paid was an introductory price, but the renewal rate was much higher than I anticipated. They could be more transparent with their renewals. Read full review Likelihood to Renew Never would I use this service. I canceled 7 accounts I believe so far. [In my opinion] it's a waste.
Read full review Newfold Digital (Endurance + Web.com)
Usability [In my opinion] it barely works.
Read full review Newfold Digital (Endurance + Web.com)
Reliability and Availability they are only technically available but having someone say hello, i'm here to help, immediately is not real responsive if they actually never address the issue being reported. we don't contact support for the bland greeting, we are actually trying to solve a business process interruption
Read full review Newfold Digital (Endurance + Web.com)
Performance They are only good if you never update your website and i mean never. Otherwise their main performance diffrentiator is turbo web hosting, their highest shared hosting plan. When caching is working it performs well reducing load times by half, but as soon as you add a new page to the site, the updates don't show up until you clear the cache manually from multiple locations (wordpress a2optimized plugin, cpanel etc..). As they make updates to the turbo hosting A2optimized plugin, they do not test them properly and do not handle customer feedback about them, instead they are in denial and try to immediately convince the customer there is no issue at all! the old developer joke when they don't want to fix feedback: it works on my machine!
Read full review Newfold Digital (Endurance + Web.com)
Support Rating In my opinion they are unresponsive, rude, incompetent, and untrustworthy to boot.
Read full review Newfold Digital (Endurance + Web.com)
Implementation Rating [In my experience] it was a mess from the start and created problems ever since day one.
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Alternatives Considered Newfold Digital (Endurance + Web.com)
Before choosing FatCow, I looked into a few services. As this was 9 years ago, the options weren't as diverse as they are now.
GoDaddy was the most popular at the time, but the rates were significantly higher for a smaller package, and they had a pretty sexist ad campaign at the time that really turned me off of their services. Since choosing FatCow, I have looked into using
WP Engine as I do my website in
WordPress , but it wasn't worth it to move it over at the time and I elected to stick with what I had.
Read full review Scalability I believe they do not care about addressing failures when they occur. Starting out with a working service counts for nothing if you can't maintain it, fix issues when reported, and actually take the extra step to prevent them from happening again. You have to care about quality and customer service, and A2 couldn't care less
Read full review Newfold Digital (Endurance + Web.com)
Return on Investment [In my experience] they have upheaved my entire business many times by not having working servers. [I feel like] they have inconvenienced us many hours with tech calls over stupid things. [In my opinion] they have wasted so much time and man hours. Read full review Newfold Digital (Endurance + Web.com)
Integration of Google Analytics made it simple to see where traffic comes from. Ease of use frees me up to focus on communicating ideas rather than fighting with software to make it work. Stability makes it perfect to showcase my work. Read full review ScreenShots