What users are saying about
7 Ratings
35 Ratings
7 Ratings
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Score 6.2 out of 100
35 Ratings
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Score 8.9 out of 100

Attribute Ratings

  • Namecheap is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

1.0

A2 Hosting

10%
2 Ratings
10.0

Namecheap

100%
12 Ratings

Likelihood to Renew

1.0

A2 Hosting

10%
1 Rating

Namecheap

N/A
0 Ratings

Usability

1.0

A2 Hosting

10%
1 Rating

Namecheap

N/A
0 Ratings

Availability

1.0

A2 Hosting

10%
1 Rating

Namecheap

N/A
0 Ratings

Performance

1.0

A2 Hosting

10%
1 Rating

Namecheap

N/A
0 Ratings

Support Rating

1.0

A2 Hosting

10%
2 Ratings
10.0

Namecheap

100%
2 Ratings

Implementation Rating

1.0

A2 Hosting

10%
1 Rating

Namecheap

N/A
0 Ratings

Product Scalability

1.0

A2 Hosting

10%
1 Rating

Namecheap

N/A
0 Ratings

Likelihood to Recommend

A2 Hosting

Never would I recommend this company to anyone. [In my experience] they are total nightmares to deal with and depend on. You can't depend on them at all. Plus, [I feel that] they lie and manipulate the search queries based on lies (they do NOT have radio hosting yet they have ads saying that they do).
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Namecheap

Namecheap is the absolute best domain registrar that I have used, and I have used just about all of the big names. They are priced right; they offer excellent customer service, their FAQs and documentation are excellent. They don’t spam you with offers for things you don’t want, and they don’t have misleading practices like hiding that the first-year fee is 1/10 of the regular annual cost. They don’t try to sneak in a change to your bill and charge you for multiple years when you’ve already set it to a one-year renewal. The only negative of Namecheap is its brand name. I have had a few raised eyebrows when I have told executives that we are using Namecheap. It doesn’t sound like a professional service. It sounds like a consumer service. This is terrible because they are the MOST professional service and reliable service of all the services I work with on a daily basis.
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Pros

A2 Hosting

  • the hosting hardware they provide is decent when you consider the price
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Namecheap

  • Domain registration is easy. This is big because when finding the perfect domain name, you have to do a lot of domain checking to see what is available. Namecheap not only makes this easy, but they recommend other domains that you might like instead, if the one you want is taken. They also allow you to sell domains and buy premium domains from other sellers if they are already registered to them.
  • Free Whois Guard & privacy. This is HUGE. All those annoying phone calls and emails you get the second you register a domain, they will stop when you start using NameCheap to register your domains. This is because they provide free Whois and domain privacy with all domains, for the life of the domain as long as it is registered with them. I love this and it is a huge selling point.
  • Easy updating and management of domains. This is a must. At many time, I need to update the nameservers of multiple domains at once. Namecheap makes it extremely easy to do this and allows for bulk updating. Things also seem to propagate quicker than other domain providers.
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Cons

A2 Hosting

  • [In my experience] customer service is awful.
  • [From what I've seen] they don't care about clients.
  • [In my situation their] first reaction is always to blame it on the unmanaged factor.
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Namecheap

  • I wonder if it's feasible to have bulk discounts or a loyalty program?
  • They may have this already, but features to buy and sell premium domains, or browse ones for sale, would be great.
  • We don't use their hosting because there are higher quality options, but it'd be great if they did better hosting so we could keep it all under one roof.
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Pricing Details

A2 Hosting

Starting Price

Editions & Modules

A2 Hosting editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Namecheap

    Starting Price

    $5.98 per year

    Editions & Modules

    Namecheap editions and modules pricing
    EditionModules
    domain - .com$5.981
    domain - .net$10.982
    domain - .org$8.983
    Shared Hosting - Stellar Business$58.884
    Business Email - Starter$10.885
    Business Email - Pro$25.886
    Dedicated Server Hosting - Xeon E-2234$915.887
    Dedicated Server Hosting - Xeon E-2236$1175.888
    Dedicated Server Hosting - Dual Xeon Silver 4208$2171.889
    VPS Hosting - Pulsar$118.5610
    VPS Hosting - Quasar$214.5611

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    A2 Hosting

    Never would I use this service. I canceled 7 accounts I believe so far. [In my opinion] it's a waste.
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    Namecheap

    No answers on this topic

    Usability

    A2 Hosting

    [In my opinion] it barely works.
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    Namecheap

    No answers on this topic

    Reliability and Availability

    A2 Hosting

    they are only technically available but having someone say hello, i'm here to help, immediately is not real responsive if they actually never address the issue being reported. we don't contact support for the bland greeting, we are actually trying to solve a business process interruption
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    Namecheap

    No answers on this topic

    Performance

    A2 Hosting

    They are only good if you never update your website and i mean never. Otherwise their main performance diffrentiator is turbo web hosting, their highest shared hosting plan. When caching is working it performs well reducing load times by half, but as soon as you add a new page to the site, the updates don't show up until you clear the cache manually from multiple locations (wordpress a2optimized plugin, cpanel etc..). As they make updates to the turbo hosting A2optimized plugin, they do not test them properly and do not handle customer feedback about them, instead they are in denial and try to immediately convince the customer there is no issue at all! the old developer joke when they don't want to fix feedback: it works on my machine!
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    Namecheap

    No answers on this topic

    Support Rating

    A2 Hosting

    In my opinion they are unresponsive, rude, incompetent, and untrustworthy to boot.
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    Namecheap

    We very rarely have to reach out to customer support because the service is so quick, easy and intuitive to use. But when we have had to use it, the customer service was quick, reliable, answered our questions and addressed our problems without too much back and forth, and was native English speaking.
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    Implementation Rating

    A2 Hosting

    [In my experience] it was a mess from the start and created problems ever since day one.
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    Namecheap

    No answers on this topic

    Alternatives Considered

    A2 Hosting

    No answers on this topic

    Namecheap

    Namecheap wins hands down on cost and ease of use. I have experienced zero compromise with using Namecheap. There was no trade-off to enjoy the cost savings. Namecheap does everything the other registrars do and more in some cases.
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    Scalability

    A2 Hosting

    I believe they do not care about addressing failures when they occur. Starting out with a working service counts for nothing if you can't maintain it, fix issues when reported, and actually take the extra step to prevent them from happening again. You have to care about quality and customer service, and A2 couldn't care less
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    Namecheap

    No answers on this topic

    Return on Investment

    A2 Hosting

    • [In my experience] they have upheaved my entire business many times by not having working servers.
    • [I feel like] they have inconvenienced us many hours with tech calls over stupid things.
    • [In my opinion] they have wasted so much time and man hours.
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    Namecheap

    • Namecheap has saved us hundreds of dollars a year on services that we were required to pay extra for by NetworkSolutions that Namecheap provides for free.
    • Namecheap has made managing our domains simpler, saving us dozens of labor hours a year.
    • Namecheap has encouraged us to experiment with new domain names to see which ones work best. We couldn’t do this with our previous registrars because it was too hard to change from one domain to another.
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