Abnormal Security vs. Trend Micro Worry-Free Services Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Abnormal Security
Score 9.5 out of 10
N/A
Abnormal Security, headquartered in San Francisco, offers a secure email gateway to that protects Microsoft 365 and Google Workspace accounts with AI threat detection. The solution is designed to prevent phishing and scams, high-level account impersonation, or supply chain attacks (i.e. invoice fraud).N/A
Trend Micro Worry-Free Services Suite
Score 8.6 out of 10
N/A
Trend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.N/A
Pricing
Abnormal SecurityTrend Micro Worry-Free Services Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Abnormal SecurityTrend Micro Worry-Free Services Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information.—
More Pricing Information
Community Pulse
Abnormal SecurityTrend Micro Worry-Free Services Suite
Top Pros

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Top Cons

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Features
Abnormal SecurityTrend Micro Worry-Free Services Suite
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Abnormal Security
10.0
1 Ratings
18% above category average
Trend Micro Worry-Free Services Suite
-
Ratings
Customizability10.01 Ratings00 Ratings
Threat Detection10.01 Ratings00 Ratings
Management Tools10.01 Ratings00 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Abnormal Security
-
Ratings
Trend Micro Worry-Free Services Suite
9.1
3 Ratings
7% above category average
Anti-Exploit Technology00 Ratings8.13 Ratings
Endpoint Detection and Response (EDR)00 Ratings9.52 Ratings
Centralized Management00 Ratings9.73 Ratings
Hybrid Deployment Support00 Ratings9.52 Ratings
Infection Remediation00 Ratings9.13 Ratings
Vulnerability Management00 Ratings8.52 Ratings
Malware Detection00 Ratings9.13 Ratings
Best Alternatives
Abnormal SecurityTrend Micro Worry-Free Services Suite
Small Businesses
Zoho Mail
Zoho Mail
Score 9.2 out of 10
ThreatLocker
ThreatLocker
Score 9.2 out of 10
Medium-sized Companies
Avanan
Avanan
Score 9.2 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.2 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 9.3 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Abnormal SecurityTrend Micro Worry-Free Services Suite
Likelihood to Recommend
10.0
(1 ratings)
8.4
(9 ratings)
Usability
-
(0 ratings)
9.0
(3 ratings)
Support Rating
-
(0 ratings)
9.4
(2 ratings)
User Testimonials
Abnormal SecurityTrend Micro Worry-Free Services Suite
Likelihood to Recommend
Abnormal Security
Another local organization was compromised, and we were one of the targets of their further attempts. We were 100% protected because the behavioral analysis protected us, but also allowed me to contact that organization and report their compromise. This has actually happened more than one time since going live.
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Trend Micro
With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
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Pros
Abnormal Security
  • Spam filtering...we have been able to turn our spam sensitivity down on Exchange allowing more legitimate messages through to user inboxes.
  • Malicious email filtering...we experienced several successful phishing attacks over the past year. Abnormal Security has prevented hundreds of individual campaigns since going live in August '22. I cannot thank them enough!
  • Automated response for reported emails...my team is small and we do not have enough hours in a day to review and respond to each reported email. Abnormal Security performs additional analysis on those reports and automatically responds for us. If the message is spam or malicious, copies of those emails are looked for throughout the server and deleted.
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Trend Micro
  • Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
  • Central Control Manager capabilities to have control about what happens in the environment
  • No need to have internal infrastructure to host further than your workstations or terminals
  • No need to have dedicated team for security or endpoint protection
  • Maintenance and updates are available just as released, no need to take actions on that side
  • Great capabilities as a connected threat defense platform
  • Endpoint protection features and quality for SMBs
  • Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage
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Cons
Abnormal Security
  • None so far, I have been extremely happy with their service.
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Trend Micro
  • It would be better if there were an unload password for each policy instead of one for the whole organization.
  • We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
  • When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.
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Usability
Abnormal Security
No answers on this topic
Trend Micro
Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
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Support Rating
Abnormal Security
No answers on this topic
Trend Micro
The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
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Alternatives Considered
Abnormal Security
Abnormal Security blocks malicious emails that both PhishER and Cisco Secure Email Threat Defense miss. One thing that PhishER does have is the ability to flip a malicious message into a user education phishing email. That's cool, but I think we can just copy/paste the same info into a custom campaign.
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Trend Micro
Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
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Return on Investment
Abnormal Security
  • Preventing compromises that have historically led to payroll or accounts payable threats.
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Trend Micro
  • It has stopped several malicious items from getting into our system.
  • It's also saved money over our previous Anti-Virus solution (Kaspersky)
  • Ease of Setup/Use
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ScreenShots

Abnormal Security Screenshots

Screenshot of Abnormal Security