AccountMate vs Xero | TrustRadius

Likelihood to Recommend

AccountMate is a great product for wholesale and distributors. It manages the inventory cycles comprehensively, from purchasing to stocking, to sales and delivery. There are a great many tools available to manage inventory, properties, and financials. The availability to have third-party add-ons offers even greater opportunities to meet the needs of the end-user.The system is not really suited for certain types of service industries: legal, medical, and those businesses that invoice on time.

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Les Kule

Owner

Friendly Software, Inc.Computer Software, 1-10 employees

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Xero is well suited for small companies/organizations that don't have very large transaction volumes and whose accounting is fairly simple and straightforward. It's also suited for entities that only require some basic/intermediate reporting needs. Xero is less appropriate for companies/organizations that require more advanced reports, have large transaction volumes, or if there are many accounting/finance professionals who will be using the platform at any given time.

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Verified User

Administrator in Finance and Accounting

Non-profit Organization Management Company, 11-50 employees

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Feature Rating Comparison

AccountMate

Xero

Pay calculation

Direct deposit files

Salary revision and increment management

Reimbursement management

Benefit plan administration

AccountMate

Xero

Single sign-on capability

Role-based user permissions

AccountMate

Xero

Dashboards

Standard reports

Custom reports

AccountMate

Xero

Accounts payable

Accounts receivable

Cash management

Bank reconciliation

Expense management

Time tracking

Multi-currency support

Multi-division support

Regulations compliance

Electronic tax filing

Global Financial Support

Intercompany Accounting

Journals and Reconciliations

Enterprise Accounting

Configurable Accounting

Standardized Processes

Fixed asset management

Self-service portal

Primary and Secondary Ledgers

Localizations

Centralized Rules Framework

AccountMate

Xero

Inventory tracking

Automatic reordering

Manufacturing module

Location management

AccountMate

Xero

Pricing

Order entry

Credit card processing

Cost of goods sold

End-to-end order visibility

Order Orchestration

Order exception Resolution

AccountMate

Xero

Plug-ins

API for custom integration

Pros

Ease of use
Ability to easily adapt the solution to fit the needs of the end user
Integration of data across different platforms

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Les Kule

Owner

Friendly Software, Inc.Computer Software, 1-10 employees

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Sales invoices - can be customized, default due dates set up and reminders sent to facilitate payment
Integrates well with other applications (Dext/Receiptbank) - makes expense reconciliation very efficient and accurate.
Excellent reports - can be customized and valuable for simple or detailed reporting and analysis
Easy to use for those with no accounting background (also suitable for those with advanced accounting knowledge)

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Nicola (Nicki) Morris

CEO | Management Consultant

The Neoteric GroupManagement Consulting, 1-10 employees

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Cons

Custom reports: The current system uses Crystal Reports, which is a bit cumbersome.
True cloud-based solution is missing

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Les Kule

Owner

Friendly Software, Inc.Computer Software, 1-10 employees

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Overall it is a great platform and quite comprehensive for US based users.
However, if we focus on multinational companies that want to integrate the information of different companies in several countries within the same solution, we find the need to carry out reports outside the platform to provide the accounting structure and compliance necessary in countries outside the US.

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Verified User

Manager in Professional Services

Accounting Company, 51-200 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Xero 2.3

Based on 26 answers

In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.

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Sarang Mandke

Consultant - Cloud accounting integration, Real Time Accounting

FuturebooksAccounting, 1-10 employees

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Usability

No score

No answers yet

No answers on this topic

Xero 8.9

Based on 45 answers

Xero has a very clean design and a pleasant, easy-to-navigate GUI. It was immediately understandable how to reconcile book charges without a tutorial. Creating and sending invoices are fairly straight forward; and financial reports are easily customizable. Xero also has a support database that gives quick solutions to most issues.

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Verified User

Executive in Corporate

Biotechnology Company, 1-10 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Xero 9.0

Based on 10 answers

We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.

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Scott Scharf

Co-Founder

Catching CloudsAccounting, 1-10 employees

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Performance

No score

No answers yet

No answers on this topic

Xero 10.0

Based on 8 answers

Pages generally load quickly, but it's a fairly common occurrence to have pages taking a bit longer than I'd like to load (as in, 4+ seconds). Occasionally I have to refresh a page to get it to work. Bank feed and integrations tend to be slow in general, but that could easily be due to API latency on the side of the other parties. Most of the time, though, the bank feeds refresh before I login so it's not a huge problem. Not necessarily good performance compared to a local app like QuickBooks desktop, but definitely good performance for a cloud application. Room for growth? yes.

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Verified User

C-Level Executive in Corporate

Information Technology and Services Company, 11-50 employees

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Support Rating

No score

No answers yet

No answers on this topic

Xero 4.3

Based on 19 answers

Support has always been responsive and quickly resolved any questions I have. The only reason I don't give full points is because there's no way to call for immediate help. I'm fine with this because I don't need it badly enough to pay for it

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Dave Olsen

CFO

RenewableTech VenturesVenture Capital & Private Equity, 11-50 employees

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Online Training

No score

No answers yet

No answers on this topic

Xero 10.0

Based on 5 answers

All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.

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Scott Scharf

Co-Founder

Catching CloudsAccounting, 1-10 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Xero 9.7

Based on 10 answers

If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.

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Andre Yeu

Owner / Head Trainer

When Hounds FlyConsumer Services, 1-10 employees

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Alternatives Considered

We use AccountMate for a number of reasons, particularly its ease of use and the ability to customize any part of the system (with source code residing on the end-user system--a HUGE advantage).

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Les Kule

Owner

Friendly Software, Inc.Computer Software, 1-10 employees

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For the purpose of which we use Xero, I have not used any alternative systems. However, for certain aspects of it such as expense management, we decided to go with Webexpenses to replace the expense management features of Xero. This was because Xero lacked the automation, control and visibility we needed to correctly manage our company's expenses.

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Verified User

Analyst in Finance and Accounting

Information Technology & Services Company, 51-200 employees

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Scalability

No score

No answers yet

No answers on this topic

Xero 10.0

Based on 6 answers

Over 600 plus apps available for integration and easy to create standard charts of account and report templates to implement across multiple entities. Same pricing regardless of number of transactions or users. Real benefit is variety of integrated apps that allow you to automate processes and have functionality that 10 years ago was only available in ERP systems costing hundreds of thousands.

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Verified User

Partner in Finance and Accounting

Accounting Company, 1-10 employees

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Return on Investment

Allows us to quickly gain insight into the current and past performance of the company

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Les Kule

Owner

Friendly Software, Inc.Computer Software, 1-10 employees

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Streamlined billing processes so I spend less time preparing invoices every month (especially with regard to time tracking)
Automated email reminders, recurring invoices & autopay reduce the amount of time spent tracking down client payments
Overall cost of the platform is less than what I was paying on our previous platform (QBO)
Fewer reporting options mean less visibility for the data I might want to track for business analysis (or requires more time to manually review it)
All digital payment methods charge a fee, which we don't pass through to customers, so we make a little less on those transactions

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Jennifer Hess

Designer, Developer & CEO

SOFO STUDIOS, LLCGraphic Design, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

AccountMate Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Xero Editions & Modules

Edition

Early	$11¹
Growing	$32¹
Established	$62¹

per month

Additional Pricing Details

—

Rating Summary

AccountMate

Xero

AccountMate

Xero

AccountMate

Xero

AccountMate

Xero

AccountMate

Xero

AccountMate

Xero

AccountMate

Xero

AccountMate

Xero

AccountMate

Xero