Likelihood to Recommend
Everyone has assets, everyone has people, and everyone has to do some work on those assets with those people. Maintenance Connection strives to provide an efficient solution to help get the work done while making it simple to record that you did. Aggregate that data and make decisions for the future based on real information.
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Archibus is well suited for organizations requiring heavy reporting functions, and that have complex processes for managing moves and space chargebacks. It is less well suited for organizations that require input from multiple users (such as doing an employee seating survey).
Read full review Pros Customer Service is Outstanding. Changes are made by MC through the entire network that makes suggestions. The software is simple to use so even the most seasoned mechanic can navigate it. Read full review Detail uploads of floor plans Web based portal Customizable service Read full review Cons No improvements at this time. Read full review Lease Management's data structure may need more flexibility to adopt different business needs. Capital Project Management need simpler interfaces and workflows to improve end user experience. Read full review Likelihood to Renew
If I find a product with better support and some additional operational asset functions I would be willing to make a move.
Read full review Usability
Its very user friendly and works well in a manufacturing setting.
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User perspective it is simple through a web portal that shows all spaces and buildings. But as an administrator it was quite a bit of work to set up. And by extension updating is also a lot of work
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They are timely, responsive, and resolve issues within a day. I only give them one less point because in their recent acquisition by Accruent they lost the MC Support portal they used to have, and in its place they are using Accruents version. Which is well, just not as good.
Read full review Implementation Rating
If you do not have a scheduler for the PM and work order program hire one first. They can help with the migration and know how everything works in your facility.
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It much more user-friendly and does not have a lot of wasted information that you would never use. I did a lot of research on other CMMS programs and questioned other users and was allowed to use the test module for 3 months. That pretty much sealed the deal for everyone except for those afraid of change. Eventually, they all fall in line and accept the new CMMS system.
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Archibus compares well with other IWMS software when it comes to integrating with BIM models and reporting capabilities. I selected Archibus as it has all the tools and processes needed to manage space and moves, with the intention to expand to other modules like Lease Administration and Asset Management. The constant upgrades to Archibus also helps to keep the software up-to-date with other third party products such as Revit.
Read full review Return on Investment Our parts cost overall has had a great positive impact on our ROI. We are able to track parts in a more efficient manner that helps us to optimize inventory and reduce stock outs, in addition to helping us identify items that have no turn over. Equipment downtime with regards to Corrective vs Preventive type work orders has made a big impact to our ROI. With the use of the Preventive Maintenance Module in Maintenance Connection, we have made a good shift towards more planned machine maintenance and less corrective type failures. Read full review Met our business objectives Positive ROI Read full review