Accruent Maintenance Connection CMMS vs. Archibus by iOFFICE + SpaceIQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Maintenance Connection CMMS
Score 4.7 out of 10
N/A
Accruent CMMS - Maintenance Connection is a multi-site facilities management platform acquired by Accruent in June 2018 and now part of the Accruent IWMS portfolio of products.N/A
Archibus by iOFFICE + SpaceIQ
Score 7.0 out of 10
N/A
Archibus is an IWMS solution based on the IWMS capabilities of the former ARCHIBUS product line and the workspace planning and optimization solutions of the former Serraview, which merged with ARCHIBUS in December 2018.N/A
Pricing
Accruent Maintenance Connection CMMSArchibus by iOFFICE + SpaceIQ
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Maintenance Connection CMMSArchibus by iOFFICE + SpaceIQ
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Accruent Maintenance Connection CMMSArchibus by iOFFICE + SpaceIQ
Top Pros
Top Cons
User Ratings
Accruent Maintenance Connection CMMSArchibus by iOFFICE + SpaceIQ
Likelihood to Recommend
9.0
(3 ratings)
7.0
(3 ratings)
Likelihood to Renew
7.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
7.0
(1 ratings)
Support Rating
6.4
(4 ratings)
-
(0 ratings)
Implementation Rating
7.0
(2 ratings)
-
(0 ratings)
User Testimonials
Accruent Maintenance Connection CMMSArchibus by iOFFICE + SpaceIQ
Likelihood to Recommend
Accruent
Everyone has assets, everyone has people, and everyone has to do some work on those assets with those people. Maintenance Connection strives to provide an efficient solution to help get the work done while making it simple to record that you did. Aggregate that data and make decisions for the future based on real information.
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iOFFICE + SpaceIQ
Archibus is well suited for organizations requiring heavy reporting functions, and that have complex processes for managing moves and space chargebacks. It is less well suited for organizations that require input from multiple users (such as doing an employee seating survey).
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Pros
Accruent
  • Customer Service is Outstanding.
  • Changes are made by MC through the entire network that makes suggestions.
  • The software is simple to use so even the most seasoned mechanic can navigate it.
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iOFFICE + SpaceIQ
  • Detail uploads of floor plans
  • Web based portal
  • Customizable service
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Cons
Accruent
  • No improvements at this time.
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iOFFICE + SpaceIQ
  • Lease Management's data structure may need more flexibility to adopt different business needs.
  • Capital Project Management need simpler interfaces and workflows to improve end user experience.
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Likelihood to Renew
Accruent
If I find a product with better support and some additional operational asset functions I would be willing to make a move.
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iOFFICE + SpaceIQ
No answers on this topic
Usability
Accruent
Its very user friendly and works well in a manufacturing setting.
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iOFFICE + SpaceIQ
User perspective it is simple through a web portal that shows all spaces and buildings. But as an administrator it was quite a bit of work to set up. And by extension updating is also a lot of work
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Support Rating
Accruent
They are timely, responsive, and resolve issues within a day. I only give them one less point because in their recent acquisition by Accruent they lost the MC Support portal they used to have, and in its place they are using Accruents version. Which is well, just not as good.
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iOFFICE + SpaceIQ
No answers on this topic
Implementation Rating
Accruent
If you do not have a scheduler for the PM and work order program hire one first. They can help with the migration and know how everything works in your facility.
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iOFFICE + SpaceIQ
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Alternatives Considered
Accruent
It much more user-friendly and does not have a lot of wasted information that you would never use. I did a lot of research on other CMMS programs and questioned other users and was allowed to use the test module for 3 months. That pretty much sealed the deal for everyone except for those afraid of change. Eventually, they all fall in line and accept the new CMMS system.
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iOFFICE + SpaceIQ
Archibus compares well with other IWMS software when it comes to integrating with BIM models and reporting capabilities. I selected Archibus as it has all the tools and processes needed to manage space and moves, with the intention to expand to other modules like Lease Administration and Asset Management. The constant upgrades to Archibus also helps to keep the software up-to-date with other third party products such as Revit.
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Return on Investment
Accruent
  • Our parts cost overall has had a great positive impact on our ROI. We are able to track parts in a more efficient manner that helps us to optimize inventory and reduce stock outs, in addition to helping us identify items that have no turn over.
  • Equipment downtime with regards to Corrective vs Preventive type work orders has made a big impact to our ROI. With the use of the Preventive Maintenance Module in Maintenance Connection, we have made a good shift towards more planned machine maintenance and less corrective type failures.
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iOFFICE + SpaceIQ
  • Met our business objectives
  • Positive ROI
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