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Accruent Maintenance Connection vs. Archibus by Eptura

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Accruent Maintenance Connection

    Score6.3 out of 10
    N/AAccruent CMMS - Maintenance Connection is a multi-site facilities management platform acquired by Accruent in June 2018 and now part of the Accruent IWMS portfolio of products.N/A

    Archibus

    Score6.6 out of 10
    N/AArchibus is an IWMS solution based on the IWMS capabilities of the former ARCHIBUS product line and the workspace planning and optimization solutions of the former Serraview, which merged with ARCHIBUS in December 2018.N/A
    Pricing
    Accruent Maintenance ConnectionArchibus
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Accruent Maintenance ConnectionArchibus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Accruent Maintenance ConnectionArchibus
    Likelihood to Recommend
    9.0
    (3 ratings)
    7.0
    (3 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Support Rating
    6.4
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Accruent Maintenance ConnectionArchibus
    Likelihood to Recommend
    Accruent
    Everyone has assets, everyone has people, and everyone has to do some work on those assets with those people. Maintenance Connection strives to provide an efficient solution to help get the work done while making it simple to record that you did. Aggregate that data and make decisions for the future based on real information.
    Incentivized
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    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    Archibus is well suited for organizations requiring heavy reporting functions, and that have complex processes for managing moves and space chargebacks. It is less well suited for organizations that require input from multiple users (such as doing an employee seating survey).
    Incentivized
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    Pros
    Accruent
    • Customer Service is Outstanding.
    • Changes are made by MC through the entire network that makes suggestions.
    • The software is simple to use so even the most seasoned mechanic can navigate it.
    Incentivized
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    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    • Detail uploads of floor plans
    • Web based portal
    • Customizable service
    Incentivized
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    Cons
    Accruent
    • No improvements at this time.
    Incentivized
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    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    • Lease Management's data structure may need more flexibility to adopt different business needs.
    • Capital Project Management need simpler interfaces and workflows to improve end user experience.
    Incentivized
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    Likelihood to Renew
    Accruent
    If I find a product with better support and some additional operational asset functions I would be willing to make a move.
    Incentivized
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    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    No answers on this topic
    Usability
    Accruent
    Its very user friendly and works well in a manufacturing setting.
    Incentivized
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    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    User perspective it is simple through a web portal that shows all spaces and buildings. But as an administrator it was quite a bit of work to set up. And by extension updating is also a lot of work
    Incentivized
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    Support Rating
    Accruent
    They are timely, responsive, and resolve issues within a day. I only give them one less point because in their recent acquisition by Accruent they lost the MC Support portal they used to have, and in its place they are using Accruents version. Which is well, just not as good.
    Incentivized
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    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    No answers on this topic
    Implementation Rating
    Accruent
    If you do not have a scheduler for the PM and work order program hire one first. They can help with the migration and know how everything works in your facility.
    Incentivized
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    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    No answers on this topic
    Alternatives Considered
    Accruent
    It much more user-friendly and does not have a lot of wasted information that you would never use. I did a lot of research on other CMMS programs and questioned other users and was allowed to use the test module for 3 months. That pretty much sealed the deal for everyone except for those afraid of change. Eventually, they all fall in line and accept the new CMMS system.
    Incentivized
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    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    Archibus compares well with other IWMS software when it comes to integrating with BIM models and reporting capabilities. I selected Archibus as it has all the tools and processes needed to manage space and moves, with the intention to expand to other modules like Lease Administration and Asset Management. The constant upgrades to Archibus also helps to keep the software up-to-date with other third party products such as Revit.
    Incentivized
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    Return on Investment
    Accruent
    • Our parts cost overall has had a great positive impact on our ROI. We are able to track parts in a more efficient manner that helps us to optimize inventory and reduce stock outs, in addition to helping us identify items that have no turn over.
    • Equipment downtime with regards to Corrective vs Preventive type work orders has made a big impact to our ROI. With the use of the Preventive Maintenance Module in Maintenance Connection, we have made a good shift towards more planned machine maintenance and less corrective type failures.
    Incentivized
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    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    • Met our business objectives
    • Positive ROI
    Incentivized
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